Marie was so lovely, friendly and helpful. I was a first time customer, and Marie helped me with everything as I wasnt sure on what I needed. Will definitely be returning for the rest of my carpets.
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See what reviewers are saying
We would like to praise the manager of the Worksop United Carpets for the amazing service she gave us! Marie worked tirelessly to sort out an misunderstanding over the date our fitter was coming. She... See more
Company replied
Very competent knowledgeable lady instore who made the process super easy. When the fitters arrived they were very pleasant chaps, super fast but after they had gone we realised they could have pulle... See more
Company replied
Used United Carpets before as they are always friendly, polite and knowledgeable about their products. Also it’s alway good to have time to browse without being badgered into a sale. The products ar... See more
Company replied
Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Clarence Road, S80 1QA, Worksop, United Kingdom
- 01909 506669
4.7
Excellent
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
great carpet not so great fitter
Four stars … took one off for the fitting the staff in store were great helpful etc and the stair runner I had made was perfect but the landing carpet was rippled and lumpy they sent the fitter out to repair it twice after which he told me it “ needed to settle” so I had another fitter from another company come and sort it at my own expense surprise surprise fixed and he didn’t damage my newly decorated paintwork either like the one from United carpets did (twice) it’s a shame as the runner is great but that spoiled it for me
February 20, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store experience. In regards to your fitting experience, we are disappointed to hear that our independent fitters service wasn't up to our usual high standard.
If you email aftersales@unitedcarpets.net with any further information we will be able to investigate this further, to help improve our fitting service.
Once again, thankyou for leaving us a review.
The United Team
Amazing and quick smashed it
i found the experience and Marie was amazing long story short we went to scs to get a quote and it was stupid and over estimated what i needed by 4 sqm even though i gave the measurements to get told at the end “are you going to buy it or what” NO mate sorry so i went to Marie and she was instantly on with the measurements and the price we picked and ordered in less than 20 mins hassle free i cant that you personally enough for being so quick and efficient thank you
Click
March 24, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Thanks for the 5 star review and for shopping with United Carpets and Beds.
Lovely customer service! Thank you! X
Lovely customer service! Very helpful lady, had good information about the vinyl flooring we were looking at. The fitter was friendly, asked us to check alignment of the flooring before he cut it, his attention to detail was fantastic! He even tidied up afterwards! We are very pleased with the product, fitting & service! We always come back to you! Because we know that we will get good service and value! We have recommended you to numerous people as they’ve admired our flooring! Thank you! X
March 6, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Thanks for your kind comments and for taking the time to leave us a review.
The Team at United Carpets and Beds.
Great service as usual.
Great service as usual. Good selection to choose from at good prices. Staff are very helpful. Thanks
February 23, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Robert,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get you a great price!
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Worksop
From united carpetsentering the shop
From entering the shop, the staff let us look around and then Billy advised us on our choices.
The office staff were also gave an excellent service.
Everything went as planned. Phil and Roy the fitters were lovely as well, very helpful.
Yes we are very happy customers , bedrooms next.
March 4, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Susan,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Billy able to advise you on our range of flooring and Phil and Roy delivering a professional service at fitting.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Worksop
Great customer service
Great customer service, I went into the shop at Worksop several times and was helped in full by there staff, I would recommend United Carpets at worksop to everyone.
Also the fitting team was excellent too, they did a fantastic job and we are very pleased with the work the have done.
January 12, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that the team at United Carpets & Beds Worksop delivered great customer service and was able to advise you both in-store and a fitting.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Worksop
Fabulous help
February 22, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Stuart,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Carpet
Excellent service from start to finish. Would highly recommend
January 10, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Keely,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service and all the team will be delighted to hear that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Very good service as experienced on…
Very good service as experienced on previous purchases over many years, excellent communication through out and hassle free 👍
February 12, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Paul,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Worksop with the team able to deliver a hassle free service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop.
Amazing flooring
Amazing flooring. Had lounge wooden flooring, bedroom wooden flooring. All fitted perfectly and amazing quality. Wouldn’t go anywhere else. Marie in the shop was so helpful, and the fitters were absolutely lovely and so professional. Nothing was too much to ask.
Thanks again - will defo be back for my future flooring and highly recommend!
November 9, 2023
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Miss Heavey,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Marie delivering a professional service was able to assist you with your new flooring.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Worksop
Brilliant all round service and value…
Brilliant all round service and value for money. Thanks to Marie in the store you were so helpful arranging a colour match for a carpet which had been discontinued, the new carpet is virtually the same one!
The fitters (Mags and Phil) were really friendly, polite and respectful, they did a brilliant job fitting the carpet in such a cheerful manner. Thank you for great service United Carpets (Worksop)
February 3, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Joanne,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team who was able to advise and colour match a discontinued carpet as well as the fitters providing a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Great customer service
Great customer service from Dianna. Our experience at the Worksop store today was fantastic. She understood what we wanted and delivered. I would definitely recommend this store to anyone looking for a carpet
February 4, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Jessica,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great in-store experience with Dianna able to assist you with finding your new carpet.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Worksop
Absolutely brilliant
Absolutely brilliant. Dianna was amazing helping pick our carpet, couldn’t recommend them more!
February 2, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Jade,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great in-store experience with Dianna able to assist you with finding your new carpet.
We look forward to seeing you again soon.
All the best,
United Carpets & Beds Worksop
Just recently purchased a bed and…
Just recently purchased a bed and carpet from the Worksop store and can’t fault the value for money and outstanding service from the staff. They ensured that I got both the bed and carpet within a few days of ordering which was fabulous as most companies would take up to two weeks. The sub contractors were very friendly and efficient and went out of their way to help. Brilliant all round service and it will be my first port of call when I need another carpet.
January 22, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great experience with our expert sales team at United Carpets & Beds Worksop who was able to advise you on a new carpet and bed at a great price! As well as our fitting team being quick and efficient.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Worksop
Staff are always very helpful
Staff are always very helpful. Reasonable prices. Quick timescale for fitting.
Use often.
January 27, 2024
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience at United Carpets & Beds Worksop with the team being able to find you great flooring at a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received excellent service from the team and managed to get your flooring fitted in time for Christmas!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Carpets and bed
Found what I needed very friendly people both in store and carpet fitters. Excellent value for money.
November 20, 2023
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team at United Carpets & Beds Worksop and that you received a carpet that was excellent value for money.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Worksop
Marie at United carpets Worksop is…
Marie at United carpets Worksop is amazing. She worked so hard over a few weeks to find us exactly what we wanted. We even purchased without seeing the carpets and the colour match was spot on. The price was spot on and the fitter was brilliant, fast and precise. We have and always will use United carpets for our flooring needs.
November 20, 2023
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Steve,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great in-store experience and that Marie went above and beyond to find the perfect flooring for you. We are happy to hear that you had a quick and efficient fitting experience and we can't wait to assist you again with your next project.
All the best,
United Carpets & Beds Worksop
Lovely staff from both in the shop and…
Lovely staff from both in the shop and fitting. Really pleased with product. Thank you
August 19, 2023
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Jean,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service as always carpets are…
Great service as always carpets are fantastic quality the fitters were great left no mess that’s why I go back to United carpets time and time again X
August 17, 2023
Unprompted review
Reply from United Carpets & Beds - Worksop
Hi Nicky
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
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