Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
Location
Switch location27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Belfast Forrestside
Written by the company
Contact info
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
4.9
Excellent
171 reviews
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Neil - Forestside
Neil was extremely patient and well mannered. He was very helpful with my new phone contract
February 21, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Sarah,
Thank you for taking the time to review and share your feedback for Neil.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
David was extremely helpful
David was extremely helpful, really did go above and beyond in finding me the best deal today. It was lovely to feel like a really valued customer today (which is rare in today’s climate!)
February 20, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi cecily,
Thanks for your kind words and taking your time to share the experience in store with David.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
stefanie was very good
stefanie was very good, super friendly, extremely knowledgeable. will 100% come back 👍🏼
February 17, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Jennifer,
Thanks for your review! We're so glad you had such a great experience in store with Stefanie.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service with Stephanie
Excellent service with Stephanie. Very helpful and knowledgeable. I would be happy to shop with Stephanie again....thank you.
February 17, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Angela,
Thanks for taking the time to leave a review and feedback for Stephanie, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
February 15, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service
First class service . I wanted to change the contract/account from my daughters name to mine .Vodaphone staff were so helpful , explained exactly what needed to be done and when and assisted me every step of the way . They also gave me a better deal and helped me understand how to use my phone abroad. I could not have had a better service
February 12, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Jane,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Scotts excellent customer service and product knowledgewas friendly and super…
Scott was friendly and super efficient.Made changing over my product swift,smooth and seemless.Thank you so much.I am normally quite fussy and like to consider all options before I commit.. he was brilliant..patient,polite and funny.Delighted to find someone with product knowledge,who had excellent customer service.Once again Thanks 😊
February 9, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Sheelagh, Thanks for your awesome feedback for Scott. It's great to see they made upgrading such a pleasure. Hope you're loving your new phone.
Thanks, The Vodafone Social Media team
David was so helpful with his advice…
David was so helpful with his advice and knowledge and this is what gave me an amazing customer experiqnce im very happy.
February 9, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi Graham,
Thanks for taking the time to leave a review and feedback for David, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very personal and informative a great…
Very personal and informative a great guy
February 6, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hi William ,
It's great to hear your feedback, thanks for reviewing,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customers service
Brilliant customers service !
Very happy with my purchase .
February 1, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Gintare,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Visited forestside branch
Visited forestside branch. Scott was extremely helpful and helped identify billing discrepancies
January 24, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Jonny,
Thanks for letting us know what an amazing job Scott did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Neil was very helpful
Neil was very helpful, went the extra mile and sorted out 4 different contracts without any issues. Excellent service, thanks for your help.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Laura,
Thanks for letting us know what an amazing job Neil did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Top notch service from beginning to end
The whole experience was so easy from start to finish. Very friendly and explained every detail of the trade in manner that was very understandable . The quality of the service I experienced was of the highest standard.
I was helped with the build of the deal and how it all works. I'll be recommending Vodafone and the Forestside store to anyone looking a new phone or plan.
January 20, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Patrick,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Andreea
Excellent service from Andreea
Thank you
January 13, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Deborah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service by all staff!
January 11, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Isabel,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service
The sales advisor Neil (Forestside) was fantastic, really helped with queries and got myself and my dad new phones.
January 6, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Nadeen,
It's great to hear Neil supported you and we appreciate you taking the time to support Neil, and leaving us this review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from a very…Sales review service
Excellent service from a very professional young lady called Stephanie. Very knowledgeable znd most helpful. This has to be the best sales engagement I have experienced in a very long time! This was in the Forestside store.
January 4, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Moya,
Thanks for the lovely review and fantastic support for Stephanie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant service from David!
January 3, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Alana,
Thanks for letting us know what an amazing job David did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
January 3, 2024
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Fergie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
top service
great customer service from Scott...very friendly and professional
December 31, 2023
Unprompted review
Reply from Vodafone UK - Belfast Forrestside
Hey Philip,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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