Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX Belfast, GB
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Scott was so patient and helpful with my partners upgrade today! At forestside Belfast. Pleasant. Made conversation. Answered all questions in a way we could understand. Would deal with him again. Tha... See more
Company replied
Nothing was too much trouble for Neil. He was most patient and helpful, looking into different options for our daughter's first phone. He set up phones and let daughter choose her own number 😊 Gre... See more
Company replied
Peter at the Forest side branch was incredibly helpful. He clearly laid out the available plans and options when combining our contracts and broadband, making the process stress free and easy. Couldn'... See more
Company replied
Scott is brilliant, fixed my issues, explained everything, promote him. But keep Scott at Forestside, he would be a great staff trainer.
Company replied
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27 Forrestside Shopping Centre, Upper Galwally, BT8 6FX, Belfast, United Kingdom
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Andreea was an absolutely brilliant help and had me sorted in no time 😊

Reply from Vodafone UK - Belfast Forrestside
Staff instore are amazing but the system was very slow and majorly prolonged the experience. Luckily staff in store were very capable and pleasant.

Reply from Vodafone UK - Belfast Forrestside
Friendly fantastic service from stefanie - very helpful

Reply from Vodafone UK - Belfast Forrestside
I came to the store to return an item and the very helpful gentleman helped me and also upgraded my airtime plan saving me money and I’m absolutely over the moon. Neil was kind helpful and very professional. Well done

Reply from Vodafone UK - Belfast Forrestside
Customer service excellent. Very helpful and efficient.

Reply from Vodafone UK - Belfast Forrestside
Stefanie and David were extremely helpful and knowledgable.

Reply from Vodafone UK - Belfast Forrestside
Experience with Scott stress free and straightforward

Reply from Vodafone UK - Belfast Forrestside
My experience was very good, store manager David was so polite and helped me with everything as I wouldn't have a clue, I left with the phone I wanted and the deal that was best for me... 100% recommend this store in forestside they were brilliant

Reply from Vodafone UK - Belfast Forrestside
I’m a long standing Vodafone customer and Ben was most helpful in providing information and ultimately updating my account to include new broadband and mobile contracts. No hard sell just knowledgable, honest advice and service.

Reply from Vodafone UK - Belfast Forrestside
The Vodafone employer I dealt with was Kayla.
Such a pleasant and willing to help young lady who was so helpful.
Thank you Kayla.

Reply from Vodafone UK - Belfast Forrestside
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