Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
Company replied
23 High Street, CM1 1BE CHELMSFORD, GB
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Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
Company replied
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... See more
Company replied
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... See more
Company replied
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... See more
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23 High Street, CM1 1BE, CHELMSFORD, United Kingdom
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Polite and knowledgeable staff, Understood my requirements and suggested appropriate plans. Mathew was a superstar!

Reply from Vodafone UK - Chelmsford 23 High St
Came in for a phone to move over from tesco and had great service and I moved over my broadband too. Very helpful service 10/10 would recommend to friends and family. Thanks Rosie & Michael

Reply from Vodafone UK - Chelmsford 23 High St
Very nice and informative. Told us how to save money. Went above and beyond to help (Caroline from Chelmsford Store)

Reply from Vodafone UK - Chelmsford 23 High St
Amazing help from Anisius and Rose in the Chelmsford branch. Very helpful and supportive.

Reply from Vodafone UK - Chelmsford 23 High St

Reply from Vodafone UK - Chelmsford 23 High St
Caroline has been v friendly & explained everything about the phone & payment options & included information re: broadband offers

Reply from Vodafone UK - Chelmsford 23 High St
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