Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... See more
Company replied
57 Market Street, CW1 2EY Crewe, GB
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Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... See more
Company replied
All the staff have been superbly helpful and couldn’t ask for better service. Wish everyone was as helpful as Vodafone Crewe. Would 110% recommend the service I have received at Crewe.
Company replied
Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we di... See more
Company replied
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... See more
Company replied
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57 Market Street, CW1 2EY, Crewe, United Kingdom
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Josh was so professional knowledgeable and polite to me and my family. Tom later completed the sale in the same manner.
Both are a credit to Vodafone

Reply from Vodafone UK - Crewe
Excellent service. Josh was friendly, knowledgeable and patient. Obtaining our new phones presented no problems and he guided us through the set up and change over procedure in a clear and confident manner. I would recommend Vodafone.

Reply from Vodafone UK - Crewe
Served by Josh helped me through the process of changing my contract. Friendly service and very helpful

Reply from Vodafone UK - Crewe
A pleasant greeting immediate offer of professional help guided through a satisfactory phone upgrade and willing assistance to resolve an ongoing problem, very satisfied with the overall service from the staff, Tom and Kelby

Reply from Vodafone UK - Crewe
Seth was really helpful and really good explained everything well
The systems are really slow

Reply from Vodafone UK - Crewe
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