Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information). Being in a remote area with prohibitive costs for... See more
Company replied
Location
Switch location9-10 Prebend Road, DL1 1NT Darlington, GB
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See what reviewers are saying
Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her
Company replied
Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... See more
Company replied
I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Darlington
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9-10 Prebend Road, DL1 1NT, Darlington, United Kingdom
4.8
Excellent
169 reviews
Asks customers to review
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Knowledgeable young person dealt with…
Knowledgeable young person dealt with all our needs.
December 22, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Patricia. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great work by Jay saving me money on my…
Great work by Jay saving me money on my plan
December 20, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Joanne,
It's great to hear you've saved money. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Darlington
Hey Paul,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful in store experience
Had trouble upgrading online so came in and was all sorted quickly
December 15, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful and friendly
November 14, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey Bogdan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dan has been good
November 9, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Phil. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff in vodafone are very helpful…
The staff in vodafone are very helpful and kind
November 8, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kitsana was so good
November 7, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Couldn’t fault the Darlington Store!
The guys at Vodafone Darlington have been fantastic! When I had an issue with system errors on an order the guys in store worker hard to try sort it, despite technology not being on our side. There was consistent communication and reassurance from Dan, Dan and Jay who did everything to fix the issue! I couldn’t fault the guys who worked effortlessly over the 3 weeks to solve all issues! Thank you so much!!
November 4, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Katie,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
The excellent service from Dan 🤣👏!!
October 30, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Dorothy,
Thanks for reviewing and sharing this great feedback for Dan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Darlington high street Voderfone. The staff are so hard working but…
The staff are so hard working but amazing customer service. All people were met with curiosity, polite and positive attitude. Our request was complex but the staff took their time to help and explain all processes. Thank you all
October 15, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Kerry,
What super feedback for our Darlington team! Thanks for taking the time to let us know - it's really appreciated.
If you ever need further help, just pop out team a message on:
Facebook - vodafone.uk/3lCYUxW
X - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Staff were excellent .Very helpful and…
Staff were excellent .Very helpful and informative..
Would be happy to recommend
October 15, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi there!
Thanks for sharing your wonderful feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X DM: vodafone.uk/3nfdPyY or Instagram: https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Professional and helpful
The guy who served me was really helpful and professional. Been with them years and won't be changing anytime soon.
October 9, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
October 8, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great store
October 8, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful
Gave me different options which enabled me to make an informed decision
September 23, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Darlington
Hey JJHR,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very handsome
September 19, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Hi Ryan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Darlington
Thanks for the great feedback!
Vodafone Social Media Team
Helpful and excellent service explained…
Helpful and excellent service explained everything and what was the best option for me
September 2, 2023
Unprompted review
Reply from Vodafone UK - Darlington
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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