Rebecca was amazing! Walking thru the whole process. Felt at ease. Great customer service.
Company replied
Location
Switch location86-88 High Street, KY12 7DP Dunfermline, GB
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See what reviewers are saying
Outstanding.... is the only way to describe my visit to Dunfermline today. I was served by Elizabeth, who not only held all the qualities you would expect within the role, but Elizabeth also buli... See more
Company replied
As always I had a fantastic service by the girls in Dunfermline. Lily gave me a fantastic deal and also sorted all my other numbers out and saved my some money. Becca is a breath of fresh air and ha... See more
Company replied
I should have called in sooner!! Cameron fixed my issue after many calls and visits to other stores. Cameron and Dan showed professionalism and patience. At every stage Cameron was confident he... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dunfermline
Written by the company
Contact info
86-88 High Street, KY12 7DP, Dunfermline, United Kingdom
4.9
Excellent
146 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Dunfermline
Hey Steven,
Thanks for the lovely review and fantastic support for Kenny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cameron made my experience great today
Cameron made my experience great today. Friendly knowledgeable and keen to get the best for customer and business. Cheers Cameron I'll be back when I'm due an upgrade
September 16, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi Ben,
Thanks for the great review. We're pleased to hear about this experience and how Cameron was able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Was very helpful and quick with setting…
Was very helpful and quick with setting me up with a new mobile phone
August 15, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi Frazer,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service, Richard was very knowledgeable and helpful. Great team and very much recommended
August 7, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi Charles,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Dunfermline
Hey Carrie,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dunfermline
Hey Veda,
Thanks for letting us know what an amazing job Josh and Richard did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent/Helpful staff
Staff member, Cameron was exstremly helpful, kind and very knowledgeable.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi R.J. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Richard was very helpful in store…
Richard was very helpful in store competing my upgrade, explaining everything and finding best deal.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Connie,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Fantastic service.
I was served by Cami Reid who was absolutely fantastic. Very helpful and talked me through every step. My phone screen was broken and I wasn't sure of my best options but he went through all possibilities and allowed me to consider what was best for me. The whole process took around an hour and I didn't feel rushed or pressured at all.
May 28, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hey Olivia,
Thanks for letting us know what an amazing job Cami did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The service received from the staff in the Dunfermline shop was fantastic!
The service received from the staff was great, they were all very friendly and worked well together and shared their knowledge. They listened to what I was looking for and gave me various options to suit my needs and also advised me of additional offers to consider. All my questions were answered and support given was great - they know their stuff. I went in just to look and came out with a new phone and refreshed plan!
May 12, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Thanks for your review Sam. It's great to hear our took the time to explain everything, and gave you all the available options.
Thanks,
The Vodafone Social Media Team
Brilliant friendly service
Brilliant friendly service . Cannot complain what so ever.
May 2, 2023
Unprompted review
Reply from Vodafone UK - Dunfermline
Hi Dean,
Thanks for leaving this review with how friendly the service was, when visiting our store.
If you ever need any further help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
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