Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... See more
Company replied
Location
Switch location84 High Street, FK1 1DD Falkirk, GB
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See what reviewers are saying
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... See more
Company replied
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
Company replied
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falkirk
Written by the company
Contact info
84 High Street, FK1 1DD, Falkirk, United Kingdom
4.8
Excellent
174 reviews
Asks customers to review
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07765359609
I've been with.vodaphone a long time now and I kinda like like that
July 18, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Leslie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good sales assistant polite and…
Very good sales assistant polite and took time to answer all my issues
July 15, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Rodney,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Helpful and pleasant
Very helpful and pleasant Becca was a pleasure to deal with
July 14, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey James,
Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went in to vodafone shop to get a sim…
Went in to vodafone shop to get a sim only deal alyesha helped me and found me the best deal very happy will be back
July 13, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Rodion,
Thanks for the lovely review and fantastic support for Alyesha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Alyesha made my time in store stress…
Alyesha made my time in store stress free and got me the sim I needed to get started
July 13, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Marharyta,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service, staff are always so patient and polite
July 13, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Alex,
Thanks for taking your time to leave this review for our Falkirk store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Keir @ Falkirk shop.
Keir delivered excellent customer service in the Falkirk store this afternoon....when my husband and I were choosing/buying our new mobile phones.
He was also very supportive to a colleague in the shop who was struggling with a difficult customer.
July 5, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Ann. Thank you for your review for Keir. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zach and Becca made a great team I felt…
Zach and Becca made a great team I felt like they understood all my needs and carefully explained all my options to me
June 6, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Paul,
Thanks for the lovely review and fantastic support for both Zach and Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Can't thank the staff in the the…
Can't thank the staff in the the falkirk shop shows so much patience and understanding to help get everything sorted
June 3, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Ann,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely staff and their behaviour is…
Lovely staff and their behaviour is also great. It's my pleasure I visited in Vodafone store.
June 3, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Vishal,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Becca was bright and cheery
Becca was bright and cheery, very helpful and knowledgeable.
June 1, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fantastic dedication shown by staff…
Fantastic dedication shown by staff open and honest always try to find best deal never feel pushed
May 28, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Tom. Thank you for your review. It's always lovely to read such great feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Staff very helpfull.resolved my issue…
Staff very helpfull.resolved my issue with ease .that's why I use Vodafone
May 25, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Gordon,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always had a good experience with…
Always had a good experience with Vodafone Falkirk, staff are friendly & helpful. Really pleased with my contract.
May 16, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey J,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
May 2, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Moved over to Vodafone after…
Moved over to Vodafone after experiencing great customer in store with Becca
April 20, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hey Robert,
Thanks for letting us know what an amazing job Becca did at getting everything sorted for you! We're so glad to have you onboard!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Absolutely brilliant customer service…
Absolutely brilliant customer service experience from an expert sales advisor
April 14, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Thank you for your review Gregg. It's always great to read such good feedback.
Thanks again,
The Vodafone Social Media Team
Fabby customer service
April 10, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Kirsty, Thanks for your feedback.
All the best,
The Vodafone Social Media Team
Becca is amazing a great member of…
Becca is amazing a great member of staff, great ambassador for Vodafone
(Falkirk Store)
April 10, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
It's always nice to read such feedback Lyn. If you spoke to Becca in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Becca was very helpful and attended to…
Becca was very helpful and attended to all our needs and answered all our questions with supreme knowledge
April 10, 2023
Unprompted review
Reply from Vodafone UK - Falkirk
Hi Jenny, Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Becca directly?
Thanks again,
Vodafone Social Media Team
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