Vodafone UK - Falkirk Reviews 

174
TrustScore 5 out of 5

4.8

84 High Street, FK1 1DD Falkirk, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... See more

Company replied

Rated 5 out of 5 stars

Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... See more

Company replied

Rated 5 out of 5 stars

Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!

Company replied

Rated 5 out of 5 stars

Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Falkirk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 84 High Street, FK1 1DD, Falkirk, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

41,785 reviews in the last 12 months

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Rated 5 out of 5 stars

Becca was very helpful and attended to…

Becca was very helpful and attended to all our needs and answered all our questions with supreme knowledge

April 10, 2023
Unprompted review
Vodafone UK - Falkirk logo

Reply from Vodafone UK - Falkirk

Hi Jenny, Thank you for your support and feedback. Which store did you recently visit so we're able to feed this back to Becca directly?
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient

Great customer from Keir, very patient and helpful

April 10, 2023
Unprompted review
Vodafone UK - Falkirk logo

Reply from Vodafone UK - Falkirk

Hi Max, it's always nice to read such lovely feedback. If you spoke to Keir in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
The Vodafone Social Media Team

Rated 5 out of 5 stars

New contracted added to account-…

New contracted added to account- advisor was great

April 10, 2023
Unprompted review
Vodafone UK - Falkirk logo

Reply from Vodafone UK - Falkirk

Hi Bahaa, thank you for your support and feedback. If you visited a store to add your new contract, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, great service, highly recommended... manager was very understanding

April 7, 2023
Unprompted review
Vodafone UK - Falkirk logo

Reply from Vodafone UK - Falkirk

Hi Ashley,

Thanks for your great feedback. If you need help with anything please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Keir at Falkirk Vodafone store sorted…

Keir at Falkirk Vodafone store sorted my problem out in no time was professional polite and would recommend to friends

April 3, 2023
Unprompted review
Vodafone UK - Falkirk logo

Reply from Vodafone UK - Falkirk

Hey James,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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