Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... See more
Company replied
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... See more
Company replied
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... See more
Company replied
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Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, United Kingdom
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Reply from Vodafone UK - Fareham
Teo did a fantastic job helping me find the right e-sim plan for my move to the Us. Other Vodafone stores wouldn’t help us but he understood what we needed and really did his best for us!!

Reply from Vodafone UK - Fareham

Reply from Vodafone UK - Fareham
Zac was an amazing help with our business needs. He listened to what we wanted and was able to tailor a package to our needs.

Reply from Vodafone UK - Fareham
Alex has Great service and helpful understanding

Reply from Vodafone UK - Fareham

Reply from Vodafone UK - Fareham
Zac was speedy and very helpful! Overall a great experience. Thanks Zac!

Reply from Vodafone UK - Fareham
Zac was very friendly and knowledgeable and lots of patients as we had a little one with us very pleased with our experience

Reply from Vodafone UK - Fareham
Zac and Will were very helpful at getting my phone unlocked. Great customer service and friendly. Thanks guys.

Reply from Vodafone UK - Fareham
Will was a great help and made the whole experience very quick, easy and comfortable. Would highly recommend him and hope this review gets him some kind of bonus! Cheers Will!

Reply from Vodafone UK - Fareham
The gentleman who served me in store today, was able to explain why I was having problems I had with upgrading my phone, able to help me reduce my phone contract Sim only

Reply from Vodafone UK - Fareham
Had issues with my phone connecting with the internet when out and about and Zac was very helpful and polite and found the problem with the SIM card, worked his magic and all is well many thanks Zac 🇬🇧

Reply from Vodafone UK - Fareham
Excellent service. Jimi the Vodafone manager in Fareham sorted me out! Thanks again from a loyal customer!

Reply from Vodafone UK - Fareham

Reply from Vodafone UK - Fareham
I first met John in the Gosport branch of Vodafone when he explained options suitable for my contract renewal.
He was extremely helpful and professional giving details of plans which might suit my personal needs.
A week later after thinking about the plans he had offered I visited the Fareham shop and John was there. Once again, so helpful, made me feel at ease and I signed up . Thankyou so much John.

Reply from Vodafone UK - Fareham

Reply from Vodafone UK - Fareham
Excellent customer service, I wanted to move network to Vodafone so came into the Fareham Store and Teo ensured I got the best value for what I needed, explained everything well and made sure I had the right understanding of the deal I had chosen. Very pleased!

Reply from Vodafone UK - Fareham
My daughter who is visually impaired and I both upgraded our phones today. Jimi was amazing! He transferred our stuff from both phones to the new ones and made sure that my daughter's phone was up and running with everything she needed on it. Thank you Jimi for your time and patience

Reply from Vodafone UK - Fareham
The advisor instore called Zac was extremely helpful and sorted our issue that the call centre couldn't after many attempts, I would advise anyone to use the shop rather than call centre

Reply from Vodafone UK - Fareham
Five stars. I only walked into the Fareham store to ask a few questions and left with a shiny iPhone 14 with unlimited roaming in 81 countries for an excellent price.
Thanks to Will for his swift, professional and friendly service, you are an absolute ⭐️

Reply from Vodafone UK - Fareham
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