Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.
Company replied
I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... See more
Company replied
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... See more
Company replied
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... See more
Company replied
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Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, United Kingdom
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Fantastic experience at Vodaphone Fareham branch today, so much so that I switched from another service provider due to poor customer service. Vodafone win hands down due to their knowledge and friendly service, with every question answered. Special thanks go to Will and John, who was training. If you are thinking of changing provider, Vodafone is the place to go. I even saved money on my new contract. Woop woop!

Reply from Vodafone UK - Fareham
I went into my local branch today and was served by Will who couldn’t have been more helpful and professional. I went in having had continued problems with my Apple Watch connectivity but was also considering an upgrade. Will was able to confidently assist with all my phone needs but most importantly promptly. I came away with a new contract, fixed Apple Watch and cheaper contract, a very happy customer and I couldn’t recommend him more! Thanks.

Reply from Vodafone UK - Fareham
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