Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more
Company replied
32 The Borough, GU9 7NJ Farnham, GB
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Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more
Company replied
I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... See more
Company replied
First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more
Company replied
Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... See more
Company replied
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32 The Borough, GU9 7NJ, Farnham, United Kingdom
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Thank you very much and I appreciate for good service and care..

Reply from Vodafone UK - Farnham
Very helpful assistant, Nikki who helped us with technical issue

Reply from Vodafone UK - Farnham
Farnham shop … great customer service

Reply from Vodafone UK - Farnham
Fantastic service from very friendly and knowledgable staff thank you

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Using for more than 4 years, I have 3 mobile products, doesn’t properly work on most of the useful places. It shows 4g/5g but not internet in crowded places. Waiting end of contract term to move better options.
PS: It never works around Waterloo station, 5G with no internet.

Reply from Vodafone UK - Farnham
I popped into store on a Saturday afternoon and was greeted by the loveliest team! They were helpful, knowledgeable and friendly and I left very happy :) Thank you to Nikki, Adam, and Luca for a great experience :)

Reply from Vodafone UK - Farnham
Another amazing experience at Vodafone Farnham. SO helpful and knowledgeable. My business relies on great communications and I wouldn’t trust anyone else to ensure everything runs smoothly. Thankyou Nikki, Luca and all the brilliant team

Reply from Vodafone UK - Farnham
Excellent experience with Nikki and Luca

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Lovely sales assistant who put my best interests first. Good deal, quick and efficient service. Happy customer.

Reply from Vodafone UK - Farnham
Adam did a tech transfer and it was quick and efficient

Reply from Vodafone UK - Farnham
Very happy with the service luca was great could not have asked for better

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
I always find Farnham Vodafone extremely helpful and a pleasure to deal with. The lady, Nikki, who served me was an absolute sweetheart xxx

Reply from Vodafone UK - Farnham

Reply from Vodafone UK - Farnham
Excellent Customer Services- Efficiency, knowledgable, Commitment, Integrity.
Many many thanks Luca.
Dr Olga Bichara

Reply from Vodafone UK - Farnham
Really great service from Adam during my visit into Vodafone today! He was very thorough and explained in-depth the variety of contracts they had and all the nitty gritty details which I’m clueless about haha. Couldn’t recommend them more :)

Reply from Vodafone UK - Farnham
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