Vodafone UK - Farnham Reviews 

181
•
TrustScore 5 out of 5

4.9

32 The Borough, GU9 7NJ Farnham, GB

•

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Rated 5 out of 5 stars

Daniel dealt with my malware issue on my phone quickly and efficiently. He gave me lots of useful advice too, all at no cost. Would heartily recommend. Big car park behind the shop so no worries about... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with amazing help, support and advice from Nikki the Farnham Vodafone store manager. I couldn't resolve my problems over the phone - it turned out to be very complicated... See more

Company replied

Rated 5 out of 5 stars

First class! I particular choose to visit the Farnham branch because Nikki and colleagues are second to none in the high street tech industry - providing a perfect balance of customer service and gett... See more

Company replied

Rated 5 out of 5 stars

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... See more

Company replied


Company details


Contact info

  • 32 The Borough, GU9 7NJ, Farnham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

42,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful ~ Dan was his name

June 6, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Stephen,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing

June 6, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Steve,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service, fast and professional.

June 3, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Piotr. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful customer service from Nikki

Really helpful customer service from Nikki. Knowledgeable, engaging and professional and transitioned me to my new phone and package.

May 26, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Paul,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very thorough and helpful

May 16, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Pdance,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I always find the team really helpful

I always find the team really helpful. I have known Nikki for a good while now and the service in her store is always of a high standard.

May 9, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Simon. Thank you for your review for Nikki. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nicki was amazingly helpful

Nicki was amazingly helpful. Great service and transferred phone data. Would defo recommend.

May 8, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team


Rated 5 out of 5 stars

Informative and helpful

I have been into a few Vodafone branches and Farnham is the only branch that has that personal touch. Whether it's fixing my phone settings or getting me the right price and package... They are people first and sales second ..

April 22, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi there,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing

Luca has been AMAZING and has helped me so much. He is great!!

April 19, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hi Maureen,

This is an amazing review for Luca. Thanks for sharing how great he has been.

We're always here to help if you need anything and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic help with a smile

Fantastic help with a smile! So much appreciated!

April 14, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Thanks for your fab feedback Karen.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly and efficient service…

Really friendly and efficient service from Nicky and the Farnham team! Thank you!

April 7, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Thanks for your fab feedback Nicola. It's great to hear the team in store were able to help.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

The best

Very nice person,truly helpful,trying to find the best deal for me

April 4, 2023
Unprompted review
Vodafone UK - Farnham logo

Reply from Vodafone UK - Farnham

Hey Antiana,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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