Had a amazing lady called cleo help me from start to finish i going a sim only contract . Fabulous customer service. Grateful to all the voda phone team . Thank you .
Company replied
Location
Switch location84-90 Buchanan Street, G1 3HA Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Popped into Buchanan Street as I was having issues with my personal hotspot speaking to my laptop. I spoke to a gentleman called David and his knowledge was excellent and by changing the password re... See more
Company replied
Dan found me an excellent broadband + SIM deal, and as an existing broadband only customer, I was treated so professionally and politely. I wasn't taken for granted as an existing customer,... See more
Company replied
Michael was absolutely brilliant from start to finish. He helped me set up Vodafone accounts for my entire family and made what could have been a complicated process feel simple and stress-free. He... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow Buchanan St
Written by the company
Contact info
84-90 Buchanan Street, G1 3HA, Glasgow, United Kingdom
4.9
Excellent
181 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David needs to listen to what customers…
David needs to listen to what customers are actually saying instead of jumping to conclusions
2 attempts of actually trying to get help , refused to do a sim swap and speak to an advisor on my phone because he thought it wasn’t registered he also said this to the staff at the back at the square table and they quickly were at his defence ! The blind leading the blind .
May 17, 2023
Unprompted review
Reply from Vodafone UK - Glasgow Buchanan St
Hi Paul,
It's disappointing to hear the experience you've had when talking to us.
My team can take a look into this and feed it back internally. We can also help if you still need it. Please message us through Facebook at vodafone.uk/3K1e4GB – via Twitter using vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.