Vodafone UK - Gosport Reviews 

157
TrustScore 5 out of 5

4.9

94 High Street, PO12 1DS Gosport, GB


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Rated 4 out of 5 stars

Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more

Company replied

Rated 5 out of 5 stars

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more

Company replied

Rated 5 out of 5 stars

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more

Company replied

Rated 5 out of 5 stars

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more

Company replied


Company details


Contact info

  • 94 High Street, PO12 1DS, Gosport, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome service

Awesome service

April 30, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Samantha,

Thanks for this great review! We're delighted to hear it.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, helped me transfer to my new phone

April 24, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Linda,

Thanks for your review for our Gosport store. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Helpful delightful assistant .…

Lonnie in the gosport store was very helpful , he helped me to clear I cloud & content off of two of my phones ,ready for selling . Very polite nothing was too much trouble , lovely chap .

April 17, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Deborah,

We appreciate your feedback and kind words about Lonnie. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and nice people to deal…

Great service and nice people to deal with

March 19, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Carol,

Thanks for your feedback! We're delighted you had such a positive experience and are enjoying Vodafone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi there,

It's great to hear about your recent experience, and feedback for Frank. Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful getting my new phone sorted, thanks Nick

February 15, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Ian,

Thank you for this review! It's great to hear you had such a great experience with Nick. Enjoy your new phone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Nick and Frank were great

Nick and Frank were great helping me with my phone in store today

February 8, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi May,

This is lovely feedback for Nick and Frank. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service in store

Great service in store getting my new phone - Thanks

February 8, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi george,

Thanks for your 5-star review for our Gosport store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Patience personified

The Vodafone representative was extremely helpful and ensured I was familiar with all aspects of our discussion before proceeding to finalise the contract. I am an OAP and there wa never a hint of patronisation or lack of patience if I don’t quite grasp something.

January 12, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey there,

Thank you for leaving such a great review. We're really glad you had a positive experience in store.

If you ever need assistance, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff!

Both of the staff were very friendly and helpful. Particularly the shop manager who took time transferring phone data for me and advising.
If I could give more stars I would! I would definitely recommend this store to potential customers.

January 8, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Amy,

We wish you could give us more stars too. Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Frank

January 8, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi raymond,

Thanks for your review for Frank. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Frank is just great

Frank is just great, legend helped me out so much

January 8, 2024
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Jess. Thank you for your review for Frank. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Nick for shorting out my new…

Thanks Nick for shorting out my new phone, very helpful staff in the Gosport shop today 28/12 @1600hrs, have a great new year

December 28, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey there,

Thanks for the lovely review and fantastic support for Nick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service when upgrading my phone with Nick

December 27, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Danny,

Thanks for taking the time to review and share this feedback for Nick.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful understood what I was…

Very helpful understood what I was looking for a d met my needs

December 8, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Craig,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was super helpful

Nick was super helpful
Great job
Many thanks

November 15, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Judy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was excellent

November 15, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Thanks for the brilliant feedback, Nick! It's really appreciated.
Vodafone Social Media Team

Rated 5 out of 5 stars

Nick was very helpful…

Nick was very helpful pointing me in the right direction when choosing my new phone, explained everything in detail and saved me some money

November 5, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing job

Frank is just amazing, thanks for helping an old fella understanding how his phone works

November 4, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lonnie was great in the gosport store…

Lonnie was great went into the Gosport store wanting full fibre broadband, he made sure I knew exactly what I was getting was what I wanted and was friendly and helpful throughout.

October 24, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Owen,

Thanks for sharing this review for Lottie. I’m glad to hear you found the best option for you when visiting the store.

If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.

Thanks again,
Vodafone Social Media team

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