Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
94 High Street, PO12 1DS Gosport, GB
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Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more
Company replied
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more
Company replied
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more
Company replied
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94 High Street, PO12 1DS, Gosport, United Kingdom
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Had an issue and had exceptional help from Lonnie in the Gosport store. Fixed the issue and helped to sort out a better plan for me as I was using all my data before the end of the month.

Reply from Vodafone UK - Gosport
Nick was incredibly helpful in store, helped me choose the best upgrade option for my phone and transferred all my stuff

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
Nick was 100% excellent. His advice was straightforward and made everything easy to understand. He sorted a cheaper monthly payment and advised on how to change my broadband when I move house

Reply from Vodafone UK - Gosport
I visited the Gosport Vodafone store earlier this week and received excellent service from Nick. He was welcoming, patient, professional and highly knowledgeable, answering my numerous questions and proffering suggestions to help me make the right choice. I had put off changing my phone for long after it was due for an upgrade as I was concerned about losing any contacts, photos, apps etc. However, I need not have had any concerns as Nick made the transition between phones a totally seamless experience. He is a great asset to the Vodafone team and based on his service, I would have no hesitation in recommending Vodafone to my family, friends and colleagues.

Reply from Vodafone UK - Gosport
Nick was extremely patient &took a lot of care to advise me of the options available. I will certainly return when my current contract runs out. Thank you Nick

Reply from Vodafone UK - Gosport
Your colleague Lonnie served me for an upgrade and the customer service he provided was outstanding. The upgrade deal was exactly what I was looking for. He was very accommodating and responsive to all my questions. He went above and beyond to help me find what I was looking for. I was very impressed with the quality of service provided.

Reply from Vodafone UK - Gosport
Received very good, helpful service. Nick was very good and really helped me out. Would recommend to anybody

Reply from Vodafone UK - Gosport
Really helpful, patient staff. Nick dealt with my order in store and was able to get me sorted very quickly and painlessly

Reply from Vodafone UK - Gosport
Better than frank ;) - cheers for all your help Nick, he’s just as good or better, made life easy 5*

Reply from Vodafone UK - Gosport
Lonnie was very friendly and helpful with everything we needed, great member of staff!!! :)

Reply from Vodafone UK - Gosport
Helpful and very welcoming answered all our questions.

Reply from Vodafone UK - Gosport
Nick has been really helpful with getting my new phone sorted today, thank you!

Reply from Vodafone UK - Gosport
Hello . I consider Francesco for vodafone like Salah for Liverpool . Ronaldo for Real Madrid and Messi for Barcelona ! Thanks Francesco !!!

Reply from Vodafone UK - Gosport
Kai and Nick really helped me out in store with transfering from my old phone to my new one

Reply from Vodafone UK - Gosport
Nick from Vodaphone was very helpful friendly and efficient..
helped with tech issues and phone knowledge!

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
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