Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
94 High Street, PO12 1DS Gosport, GB
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Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more
Company replied
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more
Company replied
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more
Company replied
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more
Company replied
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94 High Street, PO12 1DS, Gosport, United Kingdom
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Nick was really helpful in store. Quick transaction and completed a data transfer in no time at all. 5* service!

Reply from Vodafone UK - Gosport
Francesco was very helpful when sorting a new fone for me.very chatty and friendly .would come nack amd see him again.

Reply from Vodafone UK - Gosport
I found Frank very efficient at Gosport this morning. He sorted out my issue promptly. Quick and easy to do, friendly and professional service. Happy with the whole experience.

Reply from Vodafone UK - Gosport
Would 100% recommend. Nick was super helpful, knowledgeable and honest and made even the rather dry parts of a contract conversation enjoyable. Have been a Vodafone customer for years and I‘m always happy to renew my contract, all staff take the time and throw in a bit of banter. Will always come back.

Reply from Vodafone UK - Gosport

Reply from Vodafone UK - Gosport
Francesco was super helpful with the advice he gave me about which plan to choose based on my needs. He even made me aware of some of the other offers available as an existing customer. Knowledgeable, friendly and attentive. A credit to Vodafone.

Reply from Vodafone UK - Gosport
Very clear about options and incredibly good with useful advice. Thank you francesco

Reply from Vodafone UK - Gosport
Nic was very knowledgeable about the phones & products available & took the time to explain it all. He was very professional & curious. He clinched the deal.

Reply from Vodafone UK - Gosport
I called in to the Gosport branch for assistance with transferring a couple of phone numbers over. Alex was very helpful and sorted it all out for me. I’ll definitely pop in again if I have any issues instead of calling Vodafone or using their live chat.

Reply from Vodafone UK - Gosport
Lonnie has been brilliant to me and thank you for the service.

Reply from Vodafone UK - Gosport
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