Vodafone UK - Gosport Reviews 

157
TrustScore 5 out of 5

4.9

94 High Street, PO12 1DS Gosport, GB


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Rated 4 out of 5 stars

Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... See more

Company replied

Rated 5 out of 5 stars

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... See more

Company replied

Rated 5 out of 5 stars

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... See more

Company replied

Rated 5 out of 5 stars

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... See more

Company replied


Company details


Contact info

  • 94 High Street, PO12 1DS, Gosport, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Nick was really helpful in store

Nick was really helpful in store. Quick transaction and completed a data transfer in no time at all. 5* service!

June 14, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Malee,

Thanks for letting us know what an amazing job Nick did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Francesco was very helpful when sorting…

Francesco was very helpful when sorting a new fone for me.very chatty and friendly .would come nack amd see him again.

June 13, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey there,

Thanks for letting us know what an amazing job Francesco did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and efficient!

I found Frank very efficient at Gosport this morning. He sorted out my issue promptly. Quick and easy to do, friendly and professional service. Happy with the whole experience.

June 9, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey James,

Thanks for letting us know what an amazing job Frank did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service, 100% recommend

Would 100% recommend. Nick was super helpful, knowledgeable and honest and made even the rather dry parts of a contract conversation enjoyable. Have been a Vodafone customer for years and I‘m always happy to renew my contract, all staff take the time and throw in a bit of banter. Will always come back.

May 28, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service

Extremely helpful and knowledgeable
Great service

May 26, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Robert,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All queries answered professionally.

May 25, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hey Ralph,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Francesco is a credit to Vodafone

Francesco was super helpful with the advice he gave me about which plan to choose based on my needs. He even made me aware of some of the other offers available as an existing customer. Knowledgeable, friendly and attentive. A credit to Vodafone.

May 23, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Phil,

This is such an amazing review for Francesco. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went to shop for advice

Very clear about options and incredibly good with useful advice. Thank you francesco

May 6, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Thanks for your review Phillip. It's great to hear Francesco took the time to explain all your options.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Nic was very knowledgeable about the phones & products available & took the time to explain it all. He was very professional & curious. He clinched the deal.

April 1, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Raymond. Thank you for your review for Nic. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and friendly staff

I called in to the Gosport branch for assistance with transferring a couple of phone numbers over. Alex was very helpful and sorted it all out for me. I’ll definitely pop in again if I have any issues instead of calling Vodafone or using their live chat.

April 21, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Kat. Thank you for your review for Alex in our Gosport store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lonnie has been brilliant to me and…

Lonnie has been brilliant to me and thank you for the service.

April 20, 2023
Unprompted review
Vodafone UK - Gosport logo

Reply from Vodafone UK - Gosport

Hi Gary,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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