Tomas is an absolute delight in Vodafone Gravesend HIgh street. The customer service he gave is impeccable and very satisfactory. He was very helpful in educating me on products and Vodafone services... See more
Company replied
Location
Switch location29 New Road, DA11 0AB Gravesend, GB
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My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... See more
Company replied
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... See more
Company replied
Tomas was very helpful and gave clear information given regarding my new tariff today
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Gravesend
Written by the company
Contact info
29 New Road, DA11 0AB, Gravesend, United Kingdom
4.9
Excellent
207 reviews
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Thank you to Silviana in Gravesend…
Thank you to Silviana in Gravesend store because she helped me getting my WiFi router sent back to me. Very good girl!
September 20, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Silvia,
Thanks for the great review! We're pleased to hear how Silviana has been able to help and provide a good experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Silviana was really helpful and knew…
Silviana was really helpful and knew everything I wanted to know. Didn’t rush me and was really easy to talk to. For reference she had another customer bring her in some chocolates (unfortunately quality streets) which obviously says a lot about how she treats customers. Would recommend to anyone
September 15, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Luke, This is awesome to see! we love reading when one of our team make such a good impression.
I agree, Heroes would've been a much better choice of chocolate 😀
Thanks, The Vodafone Social Media Team
Amazing customer service polite and got…
Amazing customer service polite and got me what I wanted perfectly. I was served by Silviana. She was so nice and friendly and helped us get a good deal.
September 2, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Ella,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Gravesend
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service
Great service, especially from Laura, who served both myself and my 10 year. Old on her first phone. Very personable and delivered more than expected. Thank you.
August 31, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Ndidi. Thank you for your review for Laura. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Silvia and Chris
Silvia and Chris, amazing duo. They helped us get the wifi and SIM cards for both of us
August 25, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Nicolae,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing experience
Chris in the Gravesend Shop Washington just amazing! He went above and beyond to help me with my contract! Wifi and New phone bought from him!
Would visit again
August 25, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Ana,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas has help me tremendously with a…
Tomas has help me tremendously with a problem I had on my account he went over and above helping me .
August 15, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always come in to see Laura
Always come in to see Laura, she is always helpful and will help you as much as she can. 5 star!
July 31, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Simon. Thank you for your review for Laura. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the shop today to renew my…
I went into the shop today to renew my SIM only contract Chris helped me get the best deal available at the moment for me and my son very pleased with his help got it sorted in no time thanks again Christopher 👍
July 29, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Robert,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to my local Vodafone shop in…
Went to my local Vodafone shop in Gravesend today with my husband and son to look at new sim only contracts, as our current ones had run out. We were served by Chris and Laura who were helpful, patient and polite. They knowledgeably answered all our questions and we left very happy. Thank you.
Linda
July 29, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Lin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went into store to do an upgrade
Went into store to do an upgrade, the advisers went through everything for me and made it very clear for me to understand. Would definitely come back to the gravesend store.
July 28, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Wendy,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
The guys in the Gravesend store were really helpful and really good to me during this process of getting my new phone! From ordering my phone in to transferring all of my stuff from one phone to the other! Will be coming back to this store in the future! Thanks guys!
July 18, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Christiana. Thank you for your review for the team in our Gravesend store. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gravesend branch was so helpful
I went into the Gravesend branch where Laura and Silviana were extremely helpful. They helped me change my plan and upgrade my daughter’s phone. We were there ages and they were super patient with me as a techno-dinosaur and explained everything really clearly. I couldn’t recommend them highly enough.
July 16, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Jane, thanks for your feedback for the guys in Gravesend. It's great to see they were patient and helpful while you made your decision. Hope your daughter's loving her new phone 📱
Thanks, The Vodafone Social Media Team
Great customer service experience
I have come to this store multiple times and they never dissapointed with their customer service. Staff are always polite, happy and ready to help if they can.
June 26, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Yunus,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Been in the Gravesend shop to take out…
Been in the Gravesend shop to take out new contract and Silviana found us the best deal! Very pleased eith the service!
June 21, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Kith,
Thanks for letting us know what an amazing job Silviana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The ladies were so helpful and pleasant
The ladies were so helpful and pleasant
Made parting with money an enjoyable experience
Gravesend branch
June 23, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Joanna,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The girls in the Gravesend shop are…
The girls in the Gravesend shop are absolutely amazing! I would recommend them to everyone! Quick and easy process, and cheap aswell
June 23, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hey Natasha,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really great customer service
Really great customer service, very helpful and friendly staff
April 26, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Gianluca,
It's lovely to hear you've had this great customer service when visiting our store.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent customer service and support
Excellent customer service and support. So nice dealing with people face to face
April 26, 2023
Unprompted review
Reply from Vodafone UK - Gravesend
Hi Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
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