I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
67 Bow Street, BT28 1BJ Lisburn, GB
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I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... See more
Company replied
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!
Company replied
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67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
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Reply from Vodafone UK - Lisburn
Morgan provided me with all the information I needed and was extremely helpful throughout the whole process

Reply from Vodafone UK - Lisburn
Morgan made my experience at vodafone exceptional, i was quite wary on switching companies but due to my amazing experience in store i wouldnt go back to any other company

Reply from Vodafone UK - Lisburn
Morgan had great customer service and was extremely helpful and friendly.

Reply from Vodafone UK - Lisburn
Very helpful staff, made our upgrade a very easy process.

Reply from Vodafone UK - Lisburn
Fantastic customer service from a young girl named Morgan today. Service with a smile goes a long way

Reply from Vodafone UK - Lisburn
Geani was lovely and answered my billing query regarding when my broadband bill was due to activate.

Reply from Vodafone UK - Lisburn
Real good service and cute advisor in Jack

Reply from Vodafone UK - Lisburn

Reply from Vodafone UK - Lisburn
Morgan was very helpful and couldn't be any more help. Give her a pay rise lol

Reply from Vodafone UK - Lisburn
My phone broke and managed to get a phone for the same price as my sim!! Also saved money on my 2 sons sims.

Reply from Vodafone UK - Lisburn
Got an updated broadband package and was assisted by Sophie.
She was extremely helpful as I have a limited knowledge in using phones.
Her colleague was also pleasant and helpful.

Reply from Vodafone UK - Lisburn
Wanted my spend cap changed for going on holidays and staff got it sorted quickly:)

Reply from Vodafone UK - Lisburn
Sophie got me sorted so quick and was able to transfer everything and show me how to use my phone correctly amazing!

Reply from Vodafone UK - Lisburn
Jack was amazing at getting me a good deal. A new phone and new sim :)

Reply from Vodafone UK - Lisburn
ben was really helpful and simple to deal with

Reply from Vodafone UK - Lisburn
Helpful and quick to sort out my issue, friendly staff, good work

Reply from Vodafone UK - Lisburn
Thomas was incredibly helpful explaining the best way to manage my account and that of my family. He made the experience less stressful with his professionalism and good humour. Best experience with Vodafone I’ve had in 12 years with them

Reply from Vodafone UK - Lisburn
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