I visited the store this morning and have been in the Lisburn store on many other occasions. The staff are always very welcoming polite and helpful in particular Daniel. He is so patient and explain... See more
Company replied
Location
Switch location67 Bow Street, BT28 1BJ Lisburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sophie was excellent. Some great advice and very pleasant to talk with. Thank you. Kieran.
Company replied
Plenty of staff available in store for queries, was able to sit down with one and discuss possible deals for a new iphone, and got the phone the same day. Although I had an issue with a cancelled orde... See more
Company replied
I had a fantastic experience yesterday in store. The advice given was really helpful and I’m delighted. Big thank you to James and his colleague for their help!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Lisburn
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
67 Bow Street, BT28 1BJ, Lisburn, United Kingdom
4.9
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sophie was excellent
Sophie was excellent. Some great advice and very pleasant to talk with.
Thank you.
Kieran.
May 23, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Kieran,
This is lovely feedback for Sophie. Thanks for taking your time to review.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Sophie was amazing
Sophie was amazing. She helped me to upgrade my account and to get the conditions that suited me. She was so friendly and listened so well.
May 23, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Gemma,
Thanks for taking the time to leave a review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Fantastic customer service from Sophie
Fantastic customer service from Sophie. Sorted my problem out.
May 22, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Oliver,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very pleasant and knowledgeable.
April 29, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Tony,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Thomas was very helpful and…
Thomas was very helpful and knowledgeable, he was able to answer all my questions and recommend products etc
April 18, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Jamie. Thank you for your review for Thomas. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
The staff where great
The staff where great, very helpful. Was served by dominika and she provided great customer service and was very polite. Helped me find the best price contract and even helped me set up the new device
April 29, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Hannah. Thank you for your review for Dominika. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, helped me set up a new contract for a great price and helped me to set up the phone as well, Tomas was very helpful
April 26, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hi Sinead. Thank you for your 5-star review for Thomas. It's always lovely to read such amazing feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Really friendly and quick to get a…
Really friendly and quick to get a mobile dongle sorted for
April 10, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Hey Thomas. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Customer service
April 1, 2023
Unprompted review
Reply from Vodafone UK - Lisburn
Thank you for your review James! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.