Vodafone UK - London Hampstead Reviews 

143
TrustScore 5 out of 5

4.9

67 Hampstead High Street, NW3 1QP London, GB


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Rated 5 out of 5 stars

I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... See more

Company replied

Rated 5 out of 5 stars

Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... See more

Company replied

Rated 5 out of 5 stars

I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... See more

Company replied

Rated 5 out of 5 stars

I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... See more

Company replied


Company details


Contact info

  • 67 Hampstead High Street, NW3 1QP, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

New phone and set up

New phone and set up. Thank you to kem in the homestead store

October 22, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Nigel,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Dave and the guys were very helpful.

Dave and the guys were very helpful.

October 15, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hey Esther,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Chris

October 4, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hello, Antonia,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris has been incredibly helpful and…

Chris has been incredibly helpful and patient. First rate customer service!!!

September 8, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Sofia,

Thank you for reviewing and sharing this feedback for Chris.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

have been a loyal customer of this…

have been a loyal customer of this mobile phone store on Hampstead High street for the past 16 years, and I can confidently say that Tayyab has set a new standard for customer service. His friendly smile and warm welcome make every visit a pleasure. Tayyab patiently answering all my questions and his enthusiasm and knowledge truly shine, making even the most complex information easy to understand.

It’s clear that Tayyab genuinely cares about his customers and takes the time to ensure we feel valued and informed. It’s not just about selling products; it’s about building relationships, and Tayyab excels at this.

I’m grateful for his encouragement and support, which have played a significant role in my decision to continue my contract with Vodafone. Knowing that he is always there to help makes all the difference.

He is a wonderful person overall. I cannot thank him enough for his exceptional service—words cannot fully capture how much I appreciate everything he does!

---

September 1, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the advisor

Very happy with the advisor. Came in and spoke to Ken who helped me with my upgrade and home Internet

September 5, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Mary,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the upgrade and home internet Ken has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Ollie was great

I went into Vodafone Hampstead to upgrade my phone and renew my contract. I was assisted by Ollie who was great from start to finish, clearly explaining everything to me (a technophobe). Thank you Ollie and Vodafone.

August 21, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hello William

It's great to hear that you received a 5 star service from Ollie! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was very helpful with getting me…

Chris was very helpful with getting me my new phone and setting it all up for me, would recommend Hampstead Vodafone very highly!

August 15, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Philip,

This is a great review for Chris. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Hampstead vodaphone

Chris was super helpful, friendly and knowledgeable.

August 13, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi John. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Personable and kind

Nice, personable experience. I was made at ease by Chris who helped me make the right decision about a new phone. He was also very patient which is rare in this fast paced world.

August 6, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Svetlana! Thank you for your review, it's great to hear you enjoyed your experience with Chris. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and very helpful

Very professional and very helpful. Thank you Chris @ NW3

July 17, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hey Glen, Thanks for for awesome feedback for Chris 😊
Thanks, The Vodafone Social Media team

Rated 5 out of 5 stars

Brilliant service

July 8, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hey Oliver,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Always find the team at Vodafone Hampstead extremely helpful and they go above expectation in assisting and helping to find the best deal and savings.

June 24, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Rose,

Thanks for sharing this great feedback with us!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you

Thank you. The manager Kem in the Hampstead store helped me get a new phone and checked my bills tongekp me save money

June 22, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Bala. Thank you for your review for Kem. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Happy with my new phone and new deal

Happy with my new phone and new deal. Thank you to manager in hampstead store

June 7, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hey Mehrdad,

Thanks for taking the time to share this great feedback with us! We're delighted you're happy with your new phone.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

OLLIE WAS GREAT WITH HIS KINDNESS AND…

OLLIE WAS GREAT WITH HIS KINDNESS AND PROFESSIONALISM AND NOT ONLY HE IS DID IT WITH A WONDERFULL SENCE IF HUMOR. HE MANAGED TO SORTES OUT A PROBKEM FROM SOME TIME AGO.HE IS CLEVEE AND BRIGHT. THANKS TO OLLIE A LOT AND ALL.PEOPLE IN THAT OFFICE IN HAMPSTEAD.
PETJA

May 9, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Petja,

It's great to hear about your recent experience and this great feedback for Ollie. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

May 1, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Sheriar. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful with my enquiry

Helpful with my enquiry

April 30, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Joel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service again from the team in…

5 star service again from the team in the Hampstead Vodafone store. Big shout to Ollie. Great service and great smile 👌🏻

April 25, 2024
Unprompted review
Vodafone UK - London Hampstead logo

Reply from Vodafone UK - London Hampstead

Hi Caroline,

We really appreciate you taking the time to leave this great feedback about your experience in store!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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