I had a great experience with Chris and Dave. They were both incredibly welcoming and committed to helping me. They helped me with everything i needed and made the whole process quick. Thank you both... See more
Company replied
Location
Switch location67 Hampstead High Street, NW3 1QP London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Chris was incredibly helpful e dedicated on solving a problem about a cancellation that my friend had to make. After cancelling his broadband back in December, the bills were still coming, All... See more
Company replied
I went to the Hampstead Vodafone store today because my Apple Watch got disconnected from my one number plan. I’d tried the virtual assistant and Helpdesk several times over a month and got nowhere. D... See more
Company replied
I went to the Hampstead Vodafone shop this week to buy a phone and switch my network from EE. I was served by a charming assistant David who was extremely helpful, supportive and patient. I found it a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Hampstead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
67 Hampstead High Street, NW3 1QP, London, United Kingdom
4.9
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mush was very helpful with the transfer…
Mush was very helpful with the transfer process
April 12, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Esmond,
Thanks for highlighting what a great experience you had! We're happy you got your issue sorted promptly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kem the manager in the Hampstead was so…
Kem the manager in the Hampstead was so helpful. I am very happy with my new phone. Thank you 😊
April 2, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi there,
Thanks for taking the time to leave a review and feedback for Kem, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Knowledgeable easy and fun
April 4, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hey Graham,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ollie was a great help and fixed my…
Ollie was a great help and fixed my issue so quickly
February 26, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Dara,
Thank you for reviewing and sharing your feedback for Ollie, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very professional
February 10, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hey Levent,
Thanks for your review. We're glad you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Pamir help me alot
January 18, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Ann,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent servce
January 13, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hey Jane,
We're glad to hear you feel this way! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service from Amal was first class
Excellent caring service,that is appreciated
January 7, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Elspeth. Thank you for your review for Amal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and polite
January 6, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Anzhelika. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mercedes was amazing
Mercedes was amazing! She really wanted to learn about my problem and she solved it! Fantastic customer service!
January 5, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Dan. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Pamir was absolutely wonderful
Pamir was absolutely wonderful. I was about to leave Vodafone from my 3 numbers. He said he will solve all my problems and he did. He is extremely knowledgeable and found me the perfect plans+ upgrades. I can’t recommend him more
January 5, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Arzu. Thank you for your review for Pamir. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Pamir was very helpful, friendly and knowledgeable. Really pleasant experience.
January 5, 2024
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Daniel. Thank you for your review for Pamir. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jey was amazing and helpful
December 20, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Vita. Thank you for your review for Jey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Im not with vodafone
Im not with vodafone, and because of Pamir& Jey help I will definitely join Vodafone and bring all my line from 02
December 22, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Danil. Thank you for your review for Pamir and Jey. It's always lovely to read nice feedback.
Thanks again,
Vodafone Social Media Team
Pamir is very helpful and kind for…
Pamir is very helpful and kind for taking time to help me
December 12, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Jowell,
Thanks for taking your time to leave this review for Pamir.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amal &Pamir was very helpful with…
Amal &Pamir was very helpful with helping me calm up my insurance and found them very knowledgeable
December 12, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Tony,
Thanks for your kind words and taking your time to share the experience in store with Amal and Pamir.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amal was helpful and very friendly
Amal was helpful and very friendly! Great experience
November 16, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Lucille,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing customer service from Amal and Jay
Really nice service by Amal and Jay
November 10, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Bilal,
Thanks for sharing your fabulous feedback for Amal & Jay. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Amazing experience by Amal and Tayyub fast and quick customer service, they listened to me and accommodated me well.
November 14, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi MS,
What fantastic feedback for Amal & Tayyub! Thanks for taking the time to let us know - it's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Amal was absolutely amazing … she…
Amal was absolutely amazing … she really helped me so much. What a wonderful person. So much patience …. Thank you
October 28, 2023
Unprompted review
Reply from Vodafone UK - London Hampstead
Hi Mrs Brown,
Thank you for reviewing and sharing this feedback. We're pleased to hear about this experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.