Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Michael was lovely and a pleasure to work with. I got my contract switched over to a new contract with no bother.
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
188 reviews
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Marty was great in store
December 22, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Jason. Thank you for your review for Marty. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service and always helpful and willing to answer questions. Jonny and Ben couldn’t have been more helpful.
December 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Stephen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went for a sim upgrade
Went for a sim upgrade. Staff were very friendly and helpful. They got me sorted out.
November 15, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Thanks for the brilliant feedback! It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Marty was fantastic help 10/10 from…
Marty was fantastic help 10/10 from start to finish.. what an asset to the company
November 6, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Matthew,
Thanks for the lovely review and fantastic support for Marty.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Many many thanks to Michael and his…
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to him and his colleagues. Much appreciated Aean
October 29, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Sean,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Outstanding service from jonny and…
Outstanding service from jonny and marty. Highly recommended Vodafone in Richmond centre.
November 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Lorraine,
Thanks for letting us know what an amazing job both Jonny and Marty did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good experience
I found the assistant more than helpful which makes a huge difference..he went above and beyond to help us...
November 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Marie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jonathan was brilliant
Jonathan was brilliant, very welcoming and friendly as always.
October 20, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Hugh,
Thanks for the lovely review and fantastic support for Jonathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Johnny was so through and efficient
Johnny was so through and efficient. He asked me lots of relevant questions and gave me a great recommendation, will be back when my broadband expires
October 18, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Lindsay. Thank you for your review for Johnny. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service!
Jonny and Lauren were very knowledgeable and extremely helpful in sorting out my new phone purchase and transfer of number from a corporate to personal account. Would highly recommend!
October 18, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Emmet. Thank you for your review for Jonny and Lauren. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The adviser was more than complimentary…
The adviser was more than complimentary polite and solved all the issues are had great manager skills his name was Micheal Derry foreside branch. Many thanks
October 17, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Ciara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michael was brillant and really helped…
Michael was brillant and really helped me out .
Amazing service 10/10
October 11, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Mailey,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service
I called here A few months ago and Johnny was very helpful so I came back 2day and he sorted me out with an new contract and a new phone
September 4, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Peter. Thank you for your review for Johnny. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from jonny
Great service in store from jonny. Transferred all my data hassle free.
September 4, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Sam,
We're pleased to hear about this in store experience, thank you for sharing! It's great to know Jonny was able to provide such great service.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Johnny made it great super organised…
Johnny made it great super organised and dealth with three acts all together. Thankyou
September 4, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Martina,
It's great to hear Johanne provided great service. Thanks for the review!
If you ever need assistance, please reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience, we had lots of questions about phone upgrades and broadband, and Marty kindly answered them all.
September 2, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great customer service
Great customer service. Got an upgrade sorted quickly and efficiently. Very happy with the service by Johnny and Marty
August 13, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Diane,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in store get Jonny
August 2, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hey Bryan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great and helpful service
July 30, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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