Fantastic experience from start to finish. Gareth explained all my upgrade options and helped me pick the best phone and deal for me.
Company replied
Location
Switch locationUnit 1 The Richmond Centre, BT48 6PE Londonderry, GB
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See what reviewers are saying
Many many thanks to Michael and his colleagues: he explained how to transfer everything from one phone to another seamlessly using SmartSwitch really clearly and patiently. Once again many thanks to h... See more
Company replied
Michael was lovely and a pleasure to work with. I got my contract switched over to a new contract with no bother.
Company replied
Went into Vodafone store in Richmond Centre to sort out problem with cancelling account. Call centre couldn’t sort it - business account and told me to go to store . Michael in the store went above... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Londonderry
Written by the company
Contact info
Unit 1 The Richmond Centre, BT48 6PE, Londonderry, United Kingdom
4.9
Excellent
189 reviews
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Great service in store from Michael
July 12, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Aisling,
This is a great review for Michael. Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very poor service
Very poor service. Was ignored by the one person serving and when I asked for help they sed come back in an hour . Terrible
July 11, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi John,
I'm sorry to hear of your recent experience in store. If you still need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY where we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable, treating an older person with kindness and respect!
Jonny provided first class customer service, an absolute pleasure to deal with
July 7, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi, thanks for your review. It's great to hear Jonny took the time to get everything sorted for you.
Thanks again, The Vodafone Social Media Team
Johnny and Marty were great
Johnny and Marty were great help and we're brilliant in getting me set up quickly and without any issues. Would definitely recommend here again.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Sean,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service in store
June 15, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey David,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joint was a gentleman and most helpful
June 3, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Martin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Londonderry
Hi Natasha,
Thanks for your support for Jonny in our store. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
A fantastic experience.
A fantastic experience.
Straightforward and great service from Michael.
May 8, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Catherine,
It's great to hear you've had this experience with Michael in our store. Thanks for your support.
If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Great customer service.
Great customer service from Michael. Really knowledgeable and very helpful to upgrade phone and contract. Derry store Richmond Centre
April 12, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Robert,
It's always nice to read positive feedback. If you spoke to Michael in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Daniel is a top top man great help…
Daniel is a top top man great help thanks
April 7, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi John,
Fantastic feedback there for Daniel. If there is anything further we can do to help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Reply from Vodafone UK - Londonderry
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Knowledgeable
Knowledgeable, easy to work with.. definitely recommend Vodafone
April 6, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Micky. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything Micky, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Michael :-) such a gentleman
Michael :-) such a gentleman, sorted out my Internet 👍
April 5, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Leanne,
Thank you for your support and feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
GREAT SERVICE FROM JOHNNY.
April 4, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Chris,
It's lovely to read you have had a great service from Johnny in our Londonderry store. Thanks for taking your time to leave this review.
All the best,
Vodafone Social Media team
Benn was very helpful
April 3, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Wendy,
Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
Michael was Amazing 10/10
April 3, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Tiernan. It's always nice to read such lovely feedback. If you spoke to Michael in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Marty was great and very helpful
April 2, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hey Caroline. It's always nice to read such lovely feedback. If you spoke to Marty in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Great experience
April 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi Jon,
I'm glad to hear you have had a great experience in store.
Thanks,
Vodafone Social Media team
Excellent and helpful service.
April 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hi, Thank you for your support and feedback. If you recently visited a store when you had this experience, please let us know the name of the store and we'd be happy to feed this back to the team directly.
Thanks again,
Vodafone Social Media Team
Excellent service as always .
April 1, 2023
Unprompted review
Reply from Vodafone UK - Londonderry
Hello,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thanks again,
Vodafone Social Media Team
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