Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB
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Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... See more
Company replied
Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx
Company replied
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... See more
Company replied
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3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, United Kingdom
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Great customer service by lynzy very helpful

Reply from Vodafone UK - Merthyr Tydfil
Brilliant. Lindsey and Tash were fabulous they helped me with all of my needs. Got me then phone I needed in under 15 mins

Reply from Vodafone UK - Merthyr Tydfil
Lynzy was helpful while upgrading my phones

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Came here today to upgrade Samsung and add a phone package. Been made to feel comfortable and everything has been explained easily to me as I Keelie was just amazing and very friendly. Thank you for everything you did for us

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
All members of staff were very helpful, and helped me pick out a new contract.

Reply from Vodafone UK - Merthyr Tydfil
Niamh was really helpful when upgrading my phone

Reply from Vodafone UK - Merthyr Tydfil
Lynzy helped me and my sister today to get a new contract for her she was helpful and friendly!

Reply from Vodafone UK - Merthyr Tydfil
Lynzy helped me out today with a cracking deal on an iPhone 15 . My daughter is going to be super happy with her new.

Reply from Vodafone UK - Merthyr Tydfil
I had a problem with my broadband today, so I phoned you. I was helped by a very clever man Edwin, and lives in India. He was so patient with me, and nothing was too much trouble for him. Thank you so much.

Reply from Vodafone UK - Merthyr Tydfil
Great customer service and very knowledgeable and helpful

Reply from Vodafone UK - Merthyr Tydfil
Amazing service, very happy with the staff and my new phone. Thank you 😊

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Lynzy was amazing so helpful friendly nothing was to much for her.

Reply from Vodafone UK - Merthyr Tydfil
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