Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
3 Graham Way,The Precinct, CF47 8EG Merthyr Tydfil, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sarah was great with me, I wanted to switch from apple to Samsung and she recommended the Zfold which is something I’d been eyeing up for a while, she explained the pros of the phone and was able to a... See more
Company replied
Was assisted by Keeley today at the Merthyr tydfil branch who helped massively to get us the perfect deal on a new phone for my daughter and a deal on another contract . Her professionalism was secon... See more
Company replied
Thank you Sarah for your time and patience today and customer service with everything and changing our accounts, very much appreciated xxx
Company replied
Popped in to Vodafone Merthyr Tydfil, I was politely welcomed by a lady called Sarah, I had some questions about my bill for my SIM only, after sitting down with Sarah going through my account and op... See more
Company replied
Written by the company
3 Graham Way,The Precinct, CF47 8EG, Merthyr Tydfil, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Vodafone UK - Merthyr Tydfil
Niamh the sales assistant was amazing. Really helpful!

Reply from Vodafone UK - Merthyr Tydfil
Friendly and efficient service. Very knowledgeable and patient staff.

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Ever time I go in always ready to help.She was the reason I changed to Vodafone and as I change my phone regularly I need the advice

Reply from Vodafone UK - Merthyr Tydfil
110% customer service. Exceeded my expectations with the service and options available. Friendly, happy person. Niamh in Merthyr store.

Reply from Vodafone UK - Merthyr Tydfil
Niamh was brilliant went above and beyond

Reply from Vodafone UK - Merthyr Tydfil
Great service in store very helpful. Nick and lynzy were fantastic

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Lindsey is amazing. She couldn’t of been more helpful when I popped into the Merthyr branch with a problem with my phone. Sorted it out straight away for me. Thank you !!

Reply from Vodafone UK - Merthyr Tydfil
Lynzy in the Merthyr store was very helpful. Explained everything to me and helped me setup a new Phone when I had broken my old phone

Reply from Vodafone UK - Merthyr Tydfil

Reply from Vodafone UK - Merthyr Tydfil
Lynzy was very helpful and went above and beyond to get me the deal and phone I was looking for! Great experience and I would highly recommend!

Reply from Vodafone UK - Merthyr Tydfil
The staff in my local merthyr store are tremendous. They are really helpful and gave a great customer service. They are all very kind and a pleasure to speak with.

Reply from Vodafone UK - Merthyr Tydfil
Connor was both friendly & helpful today when I visited the store for an upgrade.
He found me the best deal & phone which suited my needs, he also got me a fantastic broadband deal! Thanks for the great service Connor! 😁

Reply from Vodafone UK - Merthyr Tydfil
Great experience in store and the deal was exactly what I wanted. Lynzy ewe very helpful and found me the perfect plan

Reply from Vodafone UK - Merthyr Tydfil
Great experience in Merthyr, always quick and efficient.

Reply from Vodafone UK - Merthyr Tydfil
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.