Jen and Connor helped my mum today, with her haveing a bad experience in another phone shop, Connor helped my mum feel validated of her experience, we were both so stressed. And both Je... See more
Company replied
Location
Switch locationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
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See what reviewers are saying
Special shout out to Connor at the Morpeth store. Amazing customer service he is a credit to the company, I had to return the next day with ID ( my own fault) and new deal was fully set up and complet... See more
Company replied
Conor Hartley was exceptionally helpful and efficient. He fixed malware issue with our phone and also convinced us to take out a new tablet and SIM purchase and contract. Very impressive indeed.
Company replied
Very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Morpeth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom
4.9
Excellent
140 reviews
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This company invites their customers to review, whether positive or negative
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Had fantastic service from Connor…
Had fantastic service from Connor Hartley at morpeth vodaphone store whilst buying a new tablet
Friendly
Efficient and pleasant guy credit to your store
November 1, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Jackie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best service from…
Very helpful advice and service from Conner! He is so helpful getting my old phone number back and load everything up.
October 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Ebrencia,
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really great service
Really great service, especially by Connor, staff are really friendly, great people
October 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Isabelle,
It's great to hear your feedback, thanks for reviewing,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Connor and Tonicha were both fantastic…
Connor and Tonicha were both fantastic and very patient with an old dinosaur.Thank you Vodaphone Morpeth.
October 17, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi derek,
Thanks for sharing this review for Connor and Tonicha.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Rory did a great job
October 7, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Tanicha's amazing customer service!!
Tanicha was extremely helpful, efficient, and friendly. I have had a few visits to Vodafone stores for the same issue and I have never had the amazing service I have had today! Tanicha is a tremendous asset to Vodafone Morpeth and the company as a whole with her knowledge, customer service, and patience.
October 4, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi customer,
This is lovely feedback for Tanicha. Thanks for your kind words and taking your time to share the experience
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone Morpeth is the best.
Rory in Morpeth shop was brilliant. Very patient and explained everything to me. Very impressed with the service.
September 16, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Susan,
This is great to hear! Thank you for taking the time to review. We're pleased to know Rory was able to provide a great experience when visiting our store.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
My experience was great because Tonicha…
My experience was great because Tonicha was very helpful and fast at processing my order
September 8, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hey Janice,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tonicha was great
Tonicha was great. She was really patient with us explaining all of our options and answering all of our questions and really couldn’t of been more helpful
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent customer services
Excellent customer service in a very busy shopping centre.
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Matty,
Thanks for taking the time to leave such a positive review. We're glad to hear you had a positive experience, and our team was able to provide you with excellent customer service.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Connor was awesome
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Karen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always see Connor when I come for my…
Always see Connor when I come for my new phone and he always makes it nice and easy for me
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cane in with a issue for WiFi calling…
Cane in with a issue for WiFi calling and was quickly fixed by connor
August 25, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Eric. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everytime we into the Vodafone shop in…
Everytime we into the Vodafone shop in Morpeth we are always helped by Connor who always seems to find a way to save us money, five starts
August 25, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Lorraine. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and very helpful
Great service, very helpful, really nice to deal with and resolved my problem quickly and competently. In addition, genuinely interested in identifying the right SIM plan for me.
August 24, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Pam. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changed our phones and got some new…
Changed our phones and got some new tablets, the whole process was very easy thanks to Connor at the Vodafone shop in Morpeth
August 22, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Dorieen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to a young lady named Tonicha to…
Spoke to a young lady named Tonicha to help me transfer our stuff over from my old phone to me new phone and she was great, she managed to get everything I wanted included to pictures that had a lot of sentimental value, five stars
August 19, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Magdy,
Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hi Ivan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
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