When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... See more
Company replied
Location
Switch locationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
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See what reviewers are saying
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
Company replied
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... See more
Company replied
Very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Morpeth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom
4.9
Excellent
129 reviews
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Connor was awesome
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Karen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Always see Connor when I come for my…
Always see Connor when I come for my new phone and he always makes it nice and easy for me
August 30, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Elizabeth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Cane in with a issue for WiFi calling…
Cane in with a issue for WiFi calling and was quickly fixed by connor
August 25, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Eric. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everytime we into the Vodafone shop in…
Everytime we into the Vodafone shop in Morpeth we are always helped by Connor who always seems to find a way to save us money, five starts
August 25, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Lorraine. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and very helpful
Great service, very helpful, really nice to deal with and resolved my problem quickly and competently. In addition, genuinely interested in identifying the right SIM plan for me.
August 24, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Pam. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changed our phones and got some new…
Changed our phones and got some new tablets, the whole process was very easy thanks to Connor at the Vodafone shop in Morpeth
August 22, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Dorieen. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spoke to a young lady named Tonicha to…
Spoke to a young lady named Tonicha to help me transfer our stuff over from my old phone to me new phone and she was great, she managed to get everything I wanted included to pictures that had a lot of sentimental value, five stars
August 19, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Magdy,
Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hi Margaret. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Morpeth
Hi Ivan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service megan was fantastic…
Excellent service megan was fantastic she knew her stuff after we were having problems to get rid of EE bloker but she done it keep up the great work megan
July 15, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Eve, Thanks for your awesome feedback for Megan. It's great to see she was able to get everything sorted for you.
Thanks, The Vodafone Social Media team
Tonicha was very helpful with…
Tonicha was very helpful with everything! Thank you
July 8, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Molly. Thank you for your review for Tonicha. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful wouldn't of managed with tonichas help! Would of stayed with bt if she didn't help
July 4, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Doreen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
We were served by a young girl called, Tonicha.
She really knew her job, everything we asked, she explained and answered in a clear and easy manner.
We only went in to change our phones from 3 to Vodafone and ending up taking the full package, including broadband and our telephone calls on the landline. It was a friendly and pleasant experience which we would recommend to anyone concerned.
July 3, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Anne,
Thanks for letting us know what an amazing job Tonicha did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone Morpeth staff
Vodafone Morpeth staff, Allirra and Connor were very helpful helping me sort my mobile phone out. I am 73 year old who has not much technology nohow but these 2 members off staff were excellent ar helping me.
July 3, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Jean,
This is really great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Really helpful and informative staff
Really helpful and informative staff. Rory was especially helpful when choosing my new phone. Highly recommend.
June 17, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Caroline,
Thanks for letting us know what an amazing job Rory did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful, informative, friendly staff!
Popped in a couple of weeks ago just to ask for some advice regarding my tariff. Rory the manager was very helpful, I left with a far better deal than I was expecting, and a brand new phone! All the staff seemed very friendly and helpful. Thank you Rory, for all of your help, see you when I'm due my next upgrade!
June 7, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Mark,
Thanks for letting us know what an amazing job Rory did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service and staff were…
Great customer service and staff were amazing.
June 22, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Michelle,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Friendly customer service
I was greated by Tonicha who was happy to arrange an upgrade for me. She was able to advice me with the best plan and model of phone for my needs.
Excellent customer service and a friendly atmosphere with in the store
May 22, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Sara,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service from Connor
Great service from Connor - thank you for your help, advice and patience.
June 20, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Jo,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great service at the Morpeth store by…
Great service at the Morpeth store by the team. Got a Great deal on my Google pixel phone and they were happy to help set it up. Will definitely be back for an upgrade when it's due.
June 21, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Jessica,
This is a great review for our Morpeth store. I’m glad to hear you found the best option for you. Thanks for taking your time to share.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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