When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... See more
Company replied
Location
Switch locationU12 Sanderson Arcade, NE61 1NS Morpeth, GB
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See what reviewers are saying
Went into morpeth store and Jason did an almost impossible job, one which had me in a dizzy, but he was amazing and got us sorted straight away, would definitely recommend
Company replied
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... See more
Company replied
Very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Morpeth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
U12 Sanderson Arcade, NE61 1NS, Morpeth, United Kingdom
4.9
Excellent
129 reviews
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I recently switched from O2 to Vodafone…
I recently switched from O2 to Vodafone and visited the Vodafone store in Morpeth - on arrival I was greeted by member of staff and they promptly asked me how they could help today - from this point on the whole experience was great. The staff were attentive and very helpful, explaining things when I didn’t understand. Rory the store manager was exceptionally great, he made sure I got exactly what I needed for my new contract and he was very professional and polite. Since having my contract for a few weeks now I have had no issues - however Rory said I could call in if I have any problems. Fantastic customer service and I’m noticing the signal for Vodafone has been great in Morpeth and surrounding areas. Thank you!
May 6, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey Ashleigh,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Excellent service
Connor was patient and calm. Although the help required took a long time, Connor gave me all the time I needed. Connor knew what he was doing and I had confidence in him.
May 11, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hey there,
Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very happy customer. :)
I recently signed up to home broadband in the Morpeth store. After looking around and speaking to various providers I finally found what I was looking for. The staff were super friendly and made me feel welcome even the ones not serving me. I sat down with Connor who talked me through the packages available to me and the process of it being set up.
Extremely happy with the service and product. Thank you so much to Connor and all the staff in Morpeth.
April 14, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Het Chris,
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great customer service Vodafone
I went in to the vodafone shop in Morpeth and was greeted by Connor. I was looking for a new samsung. He listened attentively to what i was after. He showed me a few different options selling the features very well. He explained the different plans available and which one would suit my needs best. I will definitely come back again if I need anything.
May 4, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Hi Sarah, It's great to see Connor left such a positive impression on you. Enjoy your new phone
Thanks,
The Vodafone Social Media Team
Great service at Vodafone Morpeth
I was looking for a new phone and contract having always been an android user with o2. I was given such amazing service by Connor who really was so helpful and gave me his time to help me find the best phone and deal for me even convinced me to make the leap to iPhone and don’t regret it at all. Will definitely be back to see Connor when my kids and I need new phones and contracts in the future! Thanks.
May 4, 2023
Unprompted review
Reply from Vodafone UK - Morpeth
Thanks for your review Arron, It's great to hear Connor was able to find you a great deal. Enjoy your awesome new phone.
Thanks again,
The Vodafone Social Media Team
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