Fantastic customer service from both the lads who were working on the afternoon of Friday 21st August. I was assisted by Ethan who was faultless throughout the process of ordering me a new phone,... See more
Company replied
187 High Street, DL7 8LF Northallerton, GB
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Fantastic customer service from both the lads who were working on the afternoon of Friday 21st August. I was assisted by Ethan who was faultless throughout the process of ordering me a new phone,... See more
Company replied
As always, the staff were very friendly and helpful, not only did they sort our problem out but they saved me some money, very happy customer.
Company replied
Really good shop, helpful staff
Company replied
Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... See more
Company replied
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187 High Street, DL7 8LF, Northallerton, United Kingdom
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Excellent service friendly staff nothing too much trouble

Reply from Vodafone UK - Northallerton
Great service. Especially helpful when I was sorting out a new phone for my elderly mother. I much prefer going into a shop and getting expert help rather than guessing on-line.

Reply from Vodafone UK - Northallerton

Reply from Vodafone UK - Northallerton

Reply from Vodafone UK - Northallerton

Reply from Vodafone UK - Northallerton
Really great service helped set my phone up

Reply from Vodafone UK - Northallerton
Staff excellent sorted everything in short space of time, couldn't have been more helpful

Reply from Vodafone UK - Northallerton
Great service. Advisor went above and beyond to help me set up a new phone and broadband

Reply from Vodafone UK - Northallerton
Nothing to complain about. Very helpful and pleasant transaction.

Reply from Vodafone UK - Northallerton
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