Vodafone UK - Northallerton Reviews 

176
TrustScore 5 out of 5

4.9

187 High Street, DL7 8LF Northallerton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic customer service from both the lads who were working on the afternoon of Friday 21st August. I was assisted by Ethan who was faultless throughout the process of ordering me a new phone,... See more

Company replied

Rated 5 out of 5 stars

As always, the staff were very friendly and helpful, not only did they sort our problem out but they saved me some money, very happy customer.

Company replied

Rated 5 out of 5 stars

Massive shout out to the guys in Northallerton branch of Vodafone. I’ve been a Vodafone customer for over 25 years and a regular visitor to this branch. Honestly, in a world where people don’t seem... See more

Company replied


Company details


Contact info

  • 187 High Street, DL7 8LF, Northallerton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

176 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(176)

42,916 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service friendly staff…

Excellent service friendly staff nothing too much trouble

August 24, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Especially helpful when I was sorting out a new phone for my elderly mother. I much prefer going into a shop and getting expert help rather than guessing on-line.

August 5, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi Marian. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. thank you

July 31, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi Lisa,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliantly guys in Northallerton

Brilliant guys in Northallerton

July 24, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

June 30, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hey Jayne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic store

Fantastic store. Many thanks

June 19, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hey Karen,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service in store

May 31, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Thanks for your fab feedback for our team Angela.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Staff excellent sorted everything in…

Staff excellent sorted everything in short space of time, couldn't have been more helpful

May 29, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi Paula,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

May 13, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Thanks for your fab feedback.
All the best,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great service. Advisor went above and beyond to help me set up a new phone and broadband

April 8, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi Barbara,

It's fantastic to hear of the service you received when setting up your new phone and broadband. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks, Vodafone Social Media Team.

Rated 5 out of 5 stars

Great staff of lovely boys

April 3, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hey Rebecca. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nothing to complain about

Nothing to complain about. Very helpful and pleasant transaction.

April 1, 2023
Unprompted review
Vodafone UK - Northallerton logo

Reply from Vodafone UK - Northallerton

Hi Julian,

Thanks for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again, 
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look