Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
88A High Street, ME10 4PH Sittingbourne, GB
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Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more
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88A High Street, ME10 4PH, Sittingbourne, United Kingdom
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Shelby was very helpful and quickly sorted out my new phone to the spec I needed

Reply from Vodafone UK - Sittingbourne
The staff in the shop at Sittingbourne were very helpful, and understanding. Shelbie helped with my issue quickly and effectively.

Reply from Vodafone UK - Sittingbourne
Came in for a query for my phone has I was having some issues. The team kindly fixed my phone. Thank you for the help

Reply from Vodafone UK - Sittingbourne
Jamie-Leigh was lovely, bubbly, and very helpful.

Reply from Vodafone UK - Sittingbourne
Shaun was amazing today, really helped out when I wanted pay as you go he informed me of contract prices and how it benefited me

Reply from Vodafone UK - Sittingbourne
Great experience smooth and fast transaction.

Reply from Vodafone UK - Sittingbourne
Shebie has been great, nothing to much trouble, more than happy to explain services that are on offer, great member for your company

Reply from Vodafone UK - Sittingbourne
SHELBIE THE TEAM MEMBER WAS SO HELPFULL AND HAS MADE THE EXPERIENCE SO UN STRESSFULL FOR A OLDER PERSON LIKE MYSELF I CANT THANK HER ENOUGH

Reply from Vodafone UK - Sittingbourne
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