Vodafone UK - Sittingbourne Reviews 

194
TrustScore 5 out of 5

4.9

88A High Street, ME10 4PH Sittingbourne, GB


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Rated 5 out of 5 stars

Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more

Company replied

Rated 5 out of 5 stars

My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more

Company replied

Rated 5 out of 5 stars

Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more

Company replied

Rated 5 out of 5 stars

Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more

Company replied


Company details


Contact info

  • 88A High Street, ME10 4PH, Sittingbourne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

194 reviews

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4.9

All reviews

(194)

42,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shelby was very helpful and quickly…

Shelby was very helpful and quickly sorted out my new phone to the spec I needed

April 20, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Graham,

Thanks for letting us know what an amazing job Shelby did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in the shop were very…

The staff in the shop at Sittingbourne were very helpful, and understanding. Shelbie helped with my issue quickly and effectively.

April 18, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Jon,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in for a query for my phone has I…

Came in for a query for my phone has I was having some issues. The team kindly fixed my phone. Thank you for the help

April 13, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Josephine,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie-Leigh was lovely

Jamie-Leigh was lovely, bubbly, and very helpful.

April 6, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hello,

It's always lovely to read such nice feedback. If you spoke to Jamie-Leigh in one of our stores, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shaun was amazing today

Shaun was amazing today, really helped out when I wanted pay as you go he informed me of contract prices and how it benefited me

April 4, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Shaun,

Thank you for your support and feedback. If you recently visited a store, please edit your review and let us know the name of the store and we'd be happy to feed this back to them directly.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience smooth and fast…

Great experience smooth and fast transaction.

April 3, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shebie has been great

Shebie has been great, nothing to much trouble, more than happy to explain services that are on offer, great member for your company

April 2, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hey Lucy. It's always nice to read such lovely feedback. If you spoke to Shebie in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

SHELBIE THE TEAM MEMBER WAS SO HELPFULL…

SHELBIE THE TEAM MEMBER WAS SO HELPFULL AND HAS MADE THE EXPERIENCE SO UN STRESSFULL FOR A OLDER PERSON LIKE MYSELF I CANT THANK HER ENOUGH

April 2, 2023
Unprompted review
Vodafone UK - Sittingbourne logo

Reply from Vodafone UK - Sittingbourne

Hi Barbara,

It sounds like you have had a lovely experience when visiting Shelbie in our store. I'm glad she helped you and left this positive impression.

Thanks for sharing this here.

All the best,
Vodafone Social Media team

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