Really happy with my experience with Vodafone. The service was quick, smooth and professional, and the staff were friendly and helpful throughout. Everything was explained clearly and any questions I... See more
Company replied
Location
Switch location88A High Street, ME10 4PH Sittingbourne, GB
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See what reviewers are saying
My elderly friend recently widowed has had multiple problems with her SIM card and moving house she struggled with talking to the phone help line We went to the Sittingbourne store and were met by... See more
Company replied
Took out a new contract on a phone and was able to get an amazing deal that was exactly what I wanted. The customer service was exceedingly above and beyond, and made moving over from a different prov... See more
Company replied
Sam &Elli were really great. Ellie sorted out a amazing package found the right deals to get exactly what I needed. Really approachable too.. 5 star. Sam sorted out my daughters phone ease & really... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Sittingbourne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
88A High Street, ME10 4PH, Sittingbourne, United Kingdom
4.9
Excellent
194 reviews
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The staff are great and very helpful
The staff are great and very helpful, would highly recommend them especially shelbie
September 12, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Thanks for the brilliant feedback, Stephen! It's really appreciated.
Vodafone Social Media Team
In store
Really good experience very helpful with any enquiries, staff are super friendly and always on hand to help
August 15, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good and kind staff
August 29, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Paul,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Good service would recommend!
August 29, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Lewis,
Thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful when looking to move from…
Very helpful when looking to move from O2
Staff very welcoming
August 29, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Tom,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
It was my first time starting a…
It was my first time starting a contract and Jamie-Leigh helped me so much and was very interactive and easy to talk to!
August 29, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Leia-Grace,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The good staff and cute.
August 29, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Anisoara,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Your assistant manager Ross is a credit…
Your assistant manager Ross is a credit to your store, being of an older generation modern mobiles can be confusing, Ross was very patient while also training a member of staff. I have been a customer of Vodafone for many years. I work in customer service and so appreciate it is not always an easy job so am very happy to advise when the customer service is above and beyond. Thankyou for all your help Ross it is very much appreciated
August 19, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Fay, It's really great to see you feel Ross went above and beyond to help with your order, and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team
Very helpful and quick to resolve issues
July 22, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Rees,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Ross was fabulous
Ross was fabulous, helped with great customer service
July 15, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Rebecca. Thank you for your review for Ross. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and thorough when trying…
Very helpful and thorough when trying to find the best deal
July 16, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Completely untrustworthy and inconsiderate to their customers! I need to speak to someone in management who cares!!
I am at the end of my tether with this company! I wanted to purchase Vodafone broadband a few months ago, previously with Sky.. called and spoke to a very pleasant guy who informed me that we couldn’t get Vodafone broadband in my area. I was ready to go elsewhere as I explained I need broadband to be 100% as I work from home but he convinced me to get a mobile hotspot that would be more than up to the job. So I got this about 3 month’s ago and have no end of problems with it not working properly. I tried to get through various times to be cut off and when I eventually spoke to someone I was told that I have restricted data on my plan.. I was never told this! I was then given a deal to upgrade at an extra cost which I wasn’t happy about and then every month since I have been charged over the amount that was agreed. And my mobile hotspot is constantly not working. I have been on the phone to these cowboys for about 4 hours in total and today after being told to take various steps to sort the problems out.. on a virtual chat as they were meant to call me back twice and never did.. I still have no broadband. This has cost me time and money and I am disgusted with the service these people offer. They are untrustworthy, liars and complete amateurs who have no care or consideration for their customers. I have been sold something completely unfit for purpose and I have to put up with this for the next 2 years! And no one is taking any responsibility. What can I do!!??
Now you ask me to go to a link to not be able to talk to anyone again!!?? It’s not good enough
July 14, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Beth, I'm sorry to hear you're having such trouble with your mobile broadband connection. We can do some network checks to see why you might be getting such an inconsistent service. Please could you reach out to my team using one of the following links.
Facebook - vodafone.uk/3K1e4GB
Twitter - vodafone.uk/3nfdPyY
Instagram - https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Ross is amazing
Ross is amazing. He listens understands and adapts to my disability each and every time. Feeling safe with engaging with him make it a whole lot better
July 1, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Sarah,
Thanks for letting us know what an amazing job Ross did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, very helpful switching my account to Vodafone. Would highly recommend them. Thank you Shaun for sorting it out
July 1, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Sarah,
Thanks for letting us know what an amazing job Shaun did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ross was very helpful and helped me…
Ross was very helpful and helped me keep the cost down on my devices very polite and friendly
June 23, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Kelly,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Brilliant customer service and really…
Brilliant customer service and really helpful staff.
June 22, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Lauren,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Really helpful staff
Really helpful staff. Who assisted me with choosing my new phone. Special thanks to Ross. For being patient with me .
June 1, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Deb,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Very helpful despite a bad computer…
Very helpful despite a bad computer system. Good customer service.
May 14, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hey Donna,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jamie
Jamie - Leigh Evans kept persevering to get us the package we needed.
May 8, 2023
Unprompted review
Reply from Vodafone UK - Sittingbourne
Hi Lydia,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Sittingbourne
Hi Maxine,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
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