Vodafone UK - Woolwich Reviews 

152
TrustScore 5 out of 5

4.8

27 Powis Street, SE18 6HZ Woolwich London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more

Company replied

Rated 5 out of 5 stars

The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more

Company replied

Rated 5 out of 5 stars

I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... See more

Company replied

Rated 5 out of 5 stars

Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Woolwich

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(152)

41,785 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Julian was very good at his job…

Julian was very good at his job answered all questions was very helpful and polite

January 16, 2024
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Cheryl,

This is a great review for Julian. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Julian was very polite and professional

Julian was very professional answered all questions that i had, and was very polite and well mannered.

January 16, 2024
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Dee,

Thanks for taking your time to leave this lovely review for Julian.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

jasleen was really sweet and kind liked…

jasleen was really sweet and kind liked the customer service

December 30, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Suneetpal,

Thanks for the lovely review and fantastic support for Jasleen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

December 30, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Sahil,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Julian was very helpful!

December 20, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Avaani,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

December 14, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Kanika,

This is great to hear! Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Catalyn was very kind to me

Catalyn was very kind to me. Very easy to talk with and gave me a great deal for my plan 🌟

November 21, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Daniel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience from Julian

Great experience from Julian. He did sim swap and upgrade for me perfectly

November 19, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Thanks for the great feedback! It's really appreciated.
Vodafone Social Media Team

Rated 5 out of 5 stars

I come to the store to make a new…

I come to the store to make a new contract, advisor named Catalin helped me to pick the right phone and sim plan and also explained me the benefits of the contract and insurance policy. Very kind and profesional

November 19, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Borislav,

What super feedback for Catalin! Thanks for taking the time to let us know - it's really appreciated. If you ever need more help, just pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

The store is really nice everyone was…

The store is really nice everyone was helpful had an issue with the bill the store manager Vishal was a really polite guy helped and resolved the issue

November 16, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Harpreet,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the store the manager vishal…

Went to the store the manager vishal was very helpful

November 16, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Amanpreet,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leonard the area manger was a great…

Leonard the area manger was a great adviser in terms of what options were best for phone upgrades and offered great customer service.
Was very please with the service.

October 31, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Jackie,

Thanks for your review and your lovely words for Leonard! It's what we love to see 🙂 If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service

October 31, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Catalin,

It's great to hear about your recent experience, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice service

He served me well

October 28, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Chukwuebuka,

Thanks for reviewing and sharing your great feedback.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sebi from Woolwich Vodafone was very…

Sebi from Woolwich Vodafone was very good with customer service support. Truly recommend.

Thank you very much Sebi👌🏻

October 7, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady ellys-berth she's excellent 👌

September 25, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Issac,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient and welcoming

Very patient and welcoming. Took great care to make sure my new contract was opened with no issues.

September 25, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Yani,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Catalyn was very friendly and helpful I…

Catalyn was very friendly and helpful I would recognise that he could be an asset to Vodafone I'm very happy with his service.

August 30, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Alan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I gonna give a very best wishes to a…

I gonna give a very best wishes to a lady working there her name is Jasleen.
I been there for phone contract and she was giving me the best service, really appreciate for her service.

August 22, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Jeeta,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service by jasleen

Very good service by jasleen
She îs so friendly and cool

August 21, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Paun. Thank you for your review for Jasleen. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look