I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more
Company replied
27 Powis Street, SE18 6HZ Woolwich London, GB
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I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more
Company replied
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more
Company replied
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... See more
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Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... See more
Company replied
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27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom
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Julian was very good at his job answered all questions was very helpful and polite

Reply from Vodafone UK - Woolwich
Julian was very professional answered all questions that i had, and was very polite and well mannered.

Reply from Vodafone UK - Woolwich
jasleen was really sweet and kind liked the customer service

Reply from Vodafone UK - Woolwich
Catalyn was very kind to me. Very easy to talk with and gave me a great deal for my plan 🌟

Reply from Vodafone UK - Woolwich
Great experience from Julian. He did sim swap and upgrade for me perfectly

Reply from Vodafone UK - Woolwich
I come to the store to make a new contract, advisor named Catalin helped me to pick the right phone and sim plan and also explained me the benefits of the contract and insurance policy. Very kind and profesional

Reply from Vodafone UK - Woolwich
The store is really nice everyone was helpful had an issue with the bill the store manager Vishal was a really polite guy helped and resolved the issue

Reply from Vodafone UK - Woolwich
Went to the store the manager vishal was very helpful

Reply from Vodafone UK - Woolwich
Leonard the area manger was a great adviser in terms of what options were best for phone upgrades and offered great customer service.
Was very please with the service.

Reply from Vodafone UK - Woolwich

Reply from Vodafone UK - Woolwich
Sebi from Woolwich Vodafone was very good with customer service support. Truly recommend.
Thank you very much Sebi👌🏻

Reply from Vodafone UK - Woolwich

Reply from Vodafone UK - Woolwich
Very patient and welcoming. Took great care to make sure my new contract was opened with no issues.

Reply from Vodafone UK - Woolwich
Catalyn was very friendly and helpful I would recognise that he could be an asset to Vodafone I'm very happy with his service.

Reply from Vodafone UK - Woolwich
I gonna give a very best wishes to a lady working there her name is Jasleen.
I been there for phone contract and she was giving me the best service, really appreciate for her service.

Reply from Vodafone UK - Woolwich
Very good service by jasleen
She îs so friendly and cool

Reply from Vodafone UK - Woolwich
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