Vodafone UK - Woolwich Reviews 

152
TrustScore 5 out of 5

4.8

27 Powis Street, SE18 6HZ Woolwich London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... See more

Company replied

Rated 5 out of 5 stars

The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... See more

Company replied

Rated 5 out of 5 stars

I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... See more

Company replied

Rated 5 out of 5 stars

Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Woolwich

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 27 Powis Street, SE18 6HZ, Woolwich London, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(152)

41,878 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Woolwich Vodafone is amazing

Woolwich Vodafone is amazing. Ellysabeth was super helpful and patient with me. Definiteoy recommend.

August 12, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Marius. Thank you for your review for Ellysabeth. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service is excellent and good customer…

Service is excellent and good customer service.

July 24, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Gandla,

Thanks for your review for our Woolwich store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Went to the store talked to the store…

Went to the store talked to the store manager vishal. Who was really helpful and kind. The team is really helpful

July 7, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim upgrade

Hello, I’ve come to the Vodafone shop in Woolwich to close my contract but the advisor there presented me a good deal for a sim only and I have decided to stay with Vodafone for another 2 years. Great work and keep it going Catalin. Very good customer service

July 6, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Kamaljit,

Thank you for your review. It's always lovely to read such nice feedback. We're glad to have you stay with us!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

I came to Vodafone Woolwich to check on broadband prices. Catalyn helped me, explained all the options and got me a contract (: very good customer service today!!

July 6, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hi Marilia,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team


Rated 5 out of 5 stars

I have recieved service by vishal at…

I have recieved service by vishal at woolwich .He is so supportive and try to serve as quickly as possible. Happy to get a new Sim.

July 2, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Shital,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was outstanding and also…

The experience was outstanding and also she was really nice and friendly . So I was satisfied .

June 27, 2023
Unprompted review
Vodafone UK - Woolwich logo

Reply from Vodafone UK - Woolwich

Hey Torrison,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look