VWFS Rent-a-Car - Ipswich Reviews 

The staff were very helpful. The VW Caddy was high quality at a reasonable price and was perfect for accommodating our visiting family and all the gear needed for the grandchildren. Would recommend to friends and family.

Seamless process from start to finish. Paul is 1st class to deal with and guides you through the journey. We hired a 5 seater Transporter for a Norfolk holiday and enjoyed the vehicle soo much we are looking to buy one.

Great experience with Paul and Shannon. Always happy to help. Thanks for all your help!

From moment of first point of contact, excellent customer service. Cannot fault this hiring and will be first choice in future.

Great service from very helpful staff. Hired a few vehicles from different places over the years and this has to be the best overall experience so far

first class service from start to finish, new van supplied so no complaints there.

A first class service, both professional and friendly. the car was clean and in great condition and gave me many miles of comfortable stress free motoring. I can't recommend VWFS Rent-a-Car more highly.

I chose VWFS for their transparency in pricing - the quote didn't spiral out of control with lots of hidden add on charges. Although I booked after office hours on a Friday I got exactly the car I expected on the Monday morning. It was clean, young, low mileage and an excellent drive. The staff were very helpful at start and finish of the rental. Will definitely use them again.

Fantastic service, very friendly and helpful, great car and a good price. Thank you

Great experience, Paul the Manager is always so helpful and easy to deal with. Always great customer service

The process of picking up and returning the car went smoothly, everything was explained clearly and professionally.

They went the extra mile and gave me a lift to the bus station so I could get home after dropping off my rental car.

Friendly and helpful service with an excellent customer experience both at pick up and return. No hidden fees or expenses, and a very easy method to book and hire.

Feels too good to be true, but everything is as stated.

Great new, low mileage cars. You get what you reserve and pricing is clear to understand. Very accommodating to us as our plans changed and they were happy to amend our booking.

Very friendly team with great service from pick up to drop off. The car was brand new - couldn't ask for more!

After being let down by 2 National car hire firms. I found VWfs locally. We were on holiday in a motorhome but didn’t want to use it for days out etc so decided to hire a car. The staff were very helpful and courteous. I had a brand new VW within 2 hours, and much cheaper than the nationals. My deposit was repaid within the 48 hours. I shall defiantly use them again when we are on holiday. Highly recommended

Before I booked my hire car was informed by the manager on site that a new car would be available, but was given one that looked quite shabby. Small dents, chips and scratches and seats inside were stained. The interior smelt so bad I had to fabreeze the seats. The fuel tank was also empty, in fact the warning light was on so I had to find a garage to fill it up with diesel. Whilst driving on the motorway the tyre light came on, so I had to try and find a garage to pump them up. All tyre pressures had different/low readings which I believe hadn't been checked for some time. I have raised the issues with the office but have not received a formal apology from anyone. I found the whole experience very frustrating and won't be recommending VWFS rent a car Ipswich to any friends or family.

Very friendly and helpful service. Good price and also received a car upgrade on arrival.

Great service and competitive prices. Paul was great! Will definitely be using again

Very efficient service. Easy to work with.
Thank you

Brilliant service pick up and drop off very smooth. No fuss or waiting around, spot on. Would definitely use again, brilliant customer service from Paul he is a credit to the company made to feel relaxed and all explained clearly. Great trip to York for sons graduation car was great pleasure to drive. Thanks for all your help.