VWFS Rent-a-Car - Mansfield Reviews 

203
TrustScore 5 out of 5

4.9

Rainworth SKODA Mansfield, Sherwood Oaks Business Park, Southwell Road West, NG18 4GF Mansfield, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Third time I’ve rented from these guys, never been disappointed with the vehicles or the customer service. Extremely good rates, be seeing you again soon 🙌🏻

Company replied

Rated 5 out of 5 stars

Old school customer service. Each person I encountered either on the phone or in person, genuinely gave the impression they cared. The price was good value for money. The car (a Skoda superb estate... See more

Company replied

Rated 5 out of 5 stars

Absolutely superb from collection to taking it back. No fuss - no insurance sales pitch. An excellent car we had for two weeks. Great price. Bus stop to Mansfield, Newark, Nottingham, Southwell... See more

Company replied

Rated 5 out of 5 stars

The morning before we were due to travel to the airport for our holiday our family car broke down and needed repair. Panic set in but fortunately we found VWFS online. We booked a vehicle and collecte... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Rainworth SKODA Mansfield, Sherwood Oaks Business Park, Southwell Road West, NG18 4GF, Mansfield, Nottinghamshire, United Kingdom

  • 01623 623400

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

846 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy

Very happy. All went to plan - easy and timely pick up and very simple to return - quite pain-free. Vehicle was clean and comfortable to drive so, the next we need to hire, we will be back!!

April 13, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thank you for your great review! :)

Rated 5 out of 5 stars

We hired a 7 seater skoda Kodiaq

We hired a 7 seater skoda Kodiaq, car was great very clean and new, great service from start to finish. Didn't catch her name but the lady on reception was great and allowed us a little longer to return the car by which made a big difference to us, thank you

April 13, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks Anthony! :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service, From booking to Return,
Car was Nearly new and very smart,
Price was very good indeed,
Staff was very helpful too,
A big thank you to Katy,

Will definitely be back to hire again

April 8, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks Chris, we look forward to seeing you again soon!

Rated 5 out of 5 stars

Very friendly service

Very friendly service, quick and easy process of booking. Highly recommended.

April 7, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks for the great review Marta! :)

Rated 5 out of 5 stars

Absolutely superb service

Absolutely superb service. Very friendly at collection and drop off and provided a superb car at a really competitive price. I cannot recommend highly enough and will definitely use again if I need to rent a vehicle.

April 5, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thank you for the great review! :)

Rated 5 out of 5 stars

Excellent service & good quality car.

Excellent service at the pick up and drop off stages.
Good quality car and also provided with an upgrade.
Would definitely use the service again and recommend to others.

March 30, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks for the great review!

Rated 5 out of 5 stars

Very good service

Very good service. The car was clean when I collected, the price was reasonable and Rob was very helpful to extend the rental by another day at short notice. Efficient provision of receipts.

March 18, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks Jason for your feedback :)

Rated 5 out of 5 stars

Social hire car

Always a pleasure renting from Skoda. Katy provides a great service and tries to accommodate under tight timescales. I will use again.

Thanks,
Jack

January 31, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks Jack, that's great! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great staff

Great staff, great cars. Competitive prices will use again !

January 4, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks Miles, see you again soon!

Rated 5 out of 5 stars

A very pleased customer

I only organised my vehicle at the last minute but was very pleasantly surprised with the support offered
Discussed my requirements and although a smaller TROC may have sufficed I agreed to try a Tiguan
Best decision I have ever made
Great vehicle delivered on time and collected as agreed
Thoroughly checked on delivery and collection
I will certainly use again for my next requirement

December 22, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

That's great to hear, thank you for your review!

Rated 1 out of 5 stars

I rented a car from Rainworth Skoda…

I rented a car from Rainworth Skoda rental.
Price was good. On pick I was upgraded to a Kamiq. Nice car very pleased. However during my holiday with my elderly parents a stone hit the window and chipped it. I was informed that i had to pay £400+ for new screen as not repairable. The customer service and overall attitude towards me was deplorable. Beware of excess before you hire.

October 22, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Hi Jeff, thanks for taking the time to leave a review. We’re sorry to hear that you weren’t happy with your experience with us. We have followed this up with the team and they have informed us that unfortunately as the damage to the windscreen happened during the hire, and as mentioned in our rental agreements you will have to incur this cost. They have tried to keep the costs to a minimum but as the damage was quite significant and in the drivers eye line this replacement has been unavoidable. We hope you can understand, thanks.

Rated 5 out of 5 stars

8 day hire for a holiday in Wales

8 day hire for a holiday in Wales. Easy enough process, nearly new car so no fear of anything going wrong. Price was around half of other rental companies and I got a larger vehicle too.Will use again.

September 23, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Amazing, thanks Adrian! :)

Rated 5 out of 5 stars

10 day hire for holiday in Devon

Car was great, service was great - would be my first choice and no hesitation in recommending to others based on this experience.

September 20, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thank you Clive, that's great to hear! :)

Rated 4 out of 5 stars

Hired a car for 10 days to travel to…

Hired a car for 10 days to travel to Scotland, really easy and no hassle whatsoever. The only thing stopping this from being 5 stars is that they are closed over the weekend so had to pick up on the Friday even though we didn’t travel until early Monday morning.

September 13, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thanks for your feedback :)

Rated 5 out of 5 stars

Best car rental service I've ever…

Best car rental service I've ever used,fantastic staff and vehicle was great and well priced.Will definitely use them again.

September 13, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

Thank you Nicola!

Rated 5 out of 5 stars

Great value for money

Great value for money, good car friendly service Kate on reception was really helpful.

August 9, 2021
Unprompted review
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Reply from VWFS Rent-a-Car - Mansfield

That's great to hear, thanks Bill!

Rated 5 out of 5 stars

Hired a car to travel to Scotland…

Hired a car to travel to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿, the whole process was an breeze.
5* service from start to finish and I certainly would use your company again.

July 20, 2021
Unprompted review
VWFS Rent-a-Car - Mansfield logo

Reply from VWFS Rent-a-Car - Mansfield

That's great to hear, thanks Daniel, we look forward to welcoming you back!

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