VWFS Rent-a-Car - Northampton Reviews 

128
TrustScore 5 out of 5

4.8

Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX Northampton, Northamptonshire, GB


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Rated 5 out of 5 stars

Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more

Company replied

Rated 5 out of 5 stars

I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay. I cannot fault the service provided by my local office, which incl... See more

Company replied

Rated 5 out of 5 stars

Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive. Customer service was second to none, I would highly recommend.

Company replied

Rated 5 out of 5 stars

Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX, Northampton, Northamptonshire, United Kingdom

  • 01604 321644

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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4.8

All reviews

(128)

846 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent hassle free process

Excellent hassle free process, compared to usual car hire companies. Good on price. Booking online was tricky with an international post code so I called and booked.

June 9, 2022
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Thanks Joey! :)

Rated 5 out of 5 stars

We have just rented the new multivan…

We have just rented the new multivan for 7 Days
From VW Riverside Northampton
The Van was excellent as was the service from VW staff. The rental price was excellent compared to other hire companies.
I would recommend using VW for Van rentals
Many thanks again
Sean

June 9, 2022
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Thanks Becky that's great to hear!

Rated 5 out of 5 stars

Excellent staff and service

Excellent staff and service. I have used them a couple of times and will keep coming back as the process is so straightforward from booking online to driving out of the branch. The price is fantastic for what you get! Would definitely recommend.

May 31, 2022
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Thank you!

Rated 5 out of 5 stars

Want car, got car

Have used Rent a Car twice now. Great quality cars, affordable, quick and effortless service.
Would have liked a confirmation email at the time of booking.
Will return for future custom.

May 9, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Scott!

Rated 5 out of 5 stars

Great service

Great service, would definitely rent again.

April 14, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks for the great review!

Rated 5 out of 5 stars

VWFS rental

A great, efficient and friendly service! Thank you very much for making hiring a car so easy. I highly recommend and will happily use again in the future.

April 3, 2022
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Thanks Jull-Anne for the great review!

Rated 5 out of 5 stars

Super simple to rent

Super simple to rent, competitively priced and a great car (21 Golf) will definitely use again!

March 29, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Nick! :)

Rated 5 out of 5 stars

Thank you

Thank you, Kevin. Friendly service, I would highly recommend you guys to anyone.

See you soon, take care

Benjamin Wills

March 21, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Benjamin!

Rated 5 out of 5 stars

Great car & service

Great car - upgraded as requested an automatic and the one reserved was in an accident so otherwise would have been in a manual, rep took the time to phone me and keep me updated and on the day was extremely helpful.
Car was clean, tidy and drove nicely - automatic Golf.

February 23, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Nicolle, that's great feedback! :)

Rated 5 out of 5 stars

Excellent service!

The most professional car hire and customer service ever received. Great car, fantastic support throughout when needing to extend a couple to times. Would recommend to all. Thanks to the gents at the Northampton branch, really appreciated.

February 4, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Natalie, that's lovely to hear!

Rated 5 out of 5 stars

Absolutely excellent service

Absolutely excellent service, staff were polite and efficient…. Easy to use system and a great little car for a very reasonable price! Top service

January 18, 2022
Unprompted review
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Reply from VWFS Rent-a-Car - Northampton

Thanks Ross for your great review!

Rated 5 out of 5 stars

Very friendly

Very friendly staff that are very welcoming and go through all the different options of cars to suit your needs , very good price too

December 29, 2021
Unprompted review
Rated 4 out of 5 stars

Very good

Very good, quick service with clear and approachable staff in store. Booking online was relatively quick and easy although deposit including amount could and should be clearer. Great for short term lease.

December 13, 2021
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Hi Kev, thanks for your feedback :)

Rated 5 out of 5 stars

Fantastic car hire service

Brilliant place to get a vw car hire. Very helpful staff and efficient service. Cars are first class and great prices too.

November 22, 2021
Unprompted review
VWFS Rent-a-Car - Northampton logo

Reply from VWFS Rent-a-Car - Northampton

Thanks Lucy, for your great feedback.

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