Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more
Company replied
Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX Northampton, Northamptonshire, GB
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Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... See more
Company replied
I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay. I cannot fault the service provided by my local office, which incl... See more
Company replied
Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive. Customer service was second to none, I would highly recommend.
Company replied
Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is... See more
Company replied
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX, Northampton, Northamptonshire, United Kingdom
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Excellent hassle free process, compared to usual car hire companies. Good on price. Booking online was tricky with an international post code so I called and booked.

Reply from VWFS Rent-a-Car - Northampton
We have just rented the new multivan for 7 Days
From VW Riverside Northampton
The Van was excellent as was the service from VW staff. The rental price was excellent compared to other hire companies.
I would recommend using VW for Van rentals
Many thanks again
Sean

Reply from VWFS Rent-a-Car - Northampton
Excellent staff and service. I have used them a couple of times and will keep coming back as the process is so straightforward from booking online to driving out of the branch. The price is fantastic for what you get! Would definitely recommend.

Reply from VWFS Rent-a-Car - Northampton
Fleet is a little older (because of the chip shortage for new cars)but that said all in not bad shape
Would use again

Reply from VWFS Rent-a-Car - Northampton
Have used Rent a Car twice now. Great quality cars, affordable, quick and effortless service.
Would have liked a confirmation email at the time of booking.
Will return for future custom.

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton
A great, efficient and friendly service! Thank you very much for making hiring a car so easy. I highly recommend and will happily use again in the future.

Reply from VWFS Rent-a-Car - Northampton

Reply from VWFS Rent-a-Car - Northampton
Super simple to rent, competitively priced and a great car (21 Golf) will definitely use again!

Reply from VWFS Rent-a-Car - Northampton
Thank you, Kevin. Friendly service, I would highly recommend you guys to anyone.
See you soon, take care
Benjamin Wills

Reply from VWFS Rent-a-Car - Northampton
Great car - upgraded as requested an automatic and the one reserved was in an accident so otherwise would have been in a manual, rep took the time to phone me and keep me updated and on the day was extremely helpful.
Car was clean, tidy and drove nicely - automatic Golf.

Reply from VWFS Rent-a-Car - Northampton
First time rented a car from VWFS.The gentleman was very patient and kind. He gave me a new car very good to drive. Thank you very much.

Reply from VWFS Rent-a-Car - Northampton
The most professional car hire and customer service ever received. Great car, fantastic support throughout when needing to extend a couple to times. Would recommend to all. Thanks to the gents at the Northampton branch, really appreciated.

Reply from VWFS Rent-a-Car - Northampton
Absolutely excellent service, staff were polite and efficient…. Easy to use system and a great little car for a very reasonable price! Top service

Reply from VWFS Rent-a-Car - Northampton
I highly recommend! Great staff and a really good service! Thank you!

Reply from VWFS Rent-a-Car - Northampton
Very friendly staff that are very welcoming and go through all the different options of cars to suit your needs , very good price too
Very good, quick service with clear and approachable staff in store. Booking online was relatively quick and easy although deposit including amount could and should be clearer. Great for short term lease.

Reply from VWFS Rent-a-Car - Northampton
This is the second time I’m renting from vw northampton, we did have a great experience . I don’t want to give the car back🥲. I would definitely comeback .

Reply from VWFS Rent-a-Car - Northampton
Brilliant place to get a vw car hire. Very helpful staff and efficient service. Cars are first class and great prices too.

Reply from VWFS Rent-a-Car - Northampton
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