VWFS Rent-a-Car - Slough Reviews 

262
TrustScore 5 out of 5

4.9

Bath Road 367-371, SL1 5QA Slough, England, GB


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Rated 5 out of 5 stars

Couldn’t fault anything. This was our second time renting a campervan through VWFS, and once again everything was perfect. Gary and Barry were fantastic from start to finish, even arranging for the va... See more

Company replied

Rated 5 out of 5 stars

Waseem could not be more helpful. After my car broke down on the M4, I reached out to VWFS Rent a car, and Waseem got me into a very nice, clean Kamiq. The whole process from start to finish was perf... See more

Company replied

Rated 5 out of 5 stars

Borrowed the VW California Ocean to go on a long weekend to Cornwall - service was exceptional and the vehicle was perfect - virtually brand new and came with all the camping essentials. Staff are all... See more

Company replied

Rated 5 out of 5 stars

The website was simple to use and easy to navigate. The Cupra given was an upgrade from the car I booked online. Waseem’s customer services were excellent processing the car collection and return very... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Van Rental Agency

Written by the company

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Contact info

  • Bath Road 367-371, SL1 5QA, Slough, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

262 reviews

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4.9

All reviews

(262)

850 reviews in the last 12 months

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Rated 4 out of 5 stars

Good service

The customer service is good. The vehicles are quality but they aren’t cleaned well before hand but other than that everything is good; better than other rental companies.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. What more can I say thanks Waseem. Excellent customer service at the slough branch from the beginning to the end of the rental. Highly recommend 👍👍👍 Thank you once again.

June 12, 2023
Unprompted review
Rated 3 out of 5 stars

Service is very slow at front desk

Service is very slow at front desk. Had to wait 30minutes for pickup and drop off.

June 7, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Hi there. Thanks for sharing your experience with us and we’re sorry to hear about this. Rest assured we will pass your feedback onto the relevant team. Many thanks Rent-a-Car.

Rated 5 out of 5 stars

Great Experience at a great price

Great Experience at a great price. I was slightly unsure about this rental company as their prices were so competitive but we got a five-star service from Wassim at Citygate Skoda. We rented a brand new Kodiaq for a 2week trip to Scotland. Worked really well with lots of luggage and 4 people. Most documentation is online and drop off was nice and easy. Certainly recommended for service and price.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent prices, efficient service

I have rented a few times and each experience has been quick and easy. The cars are all new and clean and has always been the car I was expecting. Prices are really good compared to local competitors. My only issue is I prefer to receive a full tank and return a full tank but that's minor compared to the service received.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great prices, Fair terms and amazing customer service

Great prices, fair terms and amazing customer service. Overall a fantastic rental experience. Waseem is certainly passionate about his job and hoes the extra mile. I have rented in the past and i don't need to go elsewhere for a rental. Cars are in great condition. I ended up with one with only 800 miles on the clock. Unlimited mileage and they don't try catching you out like some rental compaines do on chips and scratches. Plus you get the car you book. This is how rentals should be.

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great value and service.

Booking on line from Australia was a worry as it was the first time we have done an overseas booking like this. The deal seemed too good to be true for a 29 day rental, compared to other companies, however, we should not have worried. Everything was as quoted, and NO HIDDEN CHARGES. The relatively new car didn't miss a beat and served us really well over our 3600 mile journey.
Great friendly service from the staff, and even arranged a cab to the airport upon our return.
Thank you so much VWFS for helping to make our self drive UK holiday the fantastic time it was, and have no hesitation in recommending them to any prospective renters.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

We were very happy with the service…

We were very happy with the service from the desk staff he explained the car quite fully and the car was almost new also a very good price compared to other car hire companies we will definitely use them again.

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

The simplest and totally transparent…

The simplest and totally transparent car rental I have ever done. Waseem is exceptional. No hesitation recommending them

March 24, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks for your review!

Rated 4 out of 5 stars

Easy to Deal With and Great Value - Would Recommend

The Rental side of things was smooth and great value. The car was the disappointment as the Satnav had a meltdown during the journey and took us on a 15 mile detour, before crashing completely (The Satnav crashed, not the car). I arrived late at my destination because of this. This is the reason for Four stars rather than Five.
I would hire from VWFS again, however, I wouldn't hire a Seat!

March 17, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Thank you for your review!

Rated 5 out of 5 stars

Good cars and service

Cars are in very good conditions, renting process is easy, location is easy to find and office is quite comfy.

February 26, 2023
Unprompted review
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Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

rented a car for 2 days

rented a car for 2 days. Great service as always, have been renting various Cars from Skoda slough.Since 2021 not a single time they have failed me. The best car Rental service provider. 100% recommend them. For years I've been checking nearby area for other car rental service provider, I can tell you I haven't found any other provider that can come close to their reliable, trustworthy, great prices and excellent quality customer service.

Waseem from car rental Slough an excellent customer service provider. Wonderful Chap always professional and efficient, goes through the process of handing the car quickly and efficiently, 5 star, great attention to details from documents checks to car body checks, ensuring consumer's rights, safety and company's right are protected.

To sum it up a quality service thank you.

February 22, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

Great service

Happy with the entire process from booking to collection to return and more important welcome and friendly staff .

February 20, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Thanks!

Rated 5 out of 5 stars

Really good experience

Really good experience. Second time booking with VWFs; good value for money and good range of cars!

January 28, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Hi Sofia, thanks for the review!

Rated 5 out of 5 stars

Skoda

Late model car - big enough for the fam - quick check in and out - it’s 5 stars from New Zealand

January 24, 2023
Unprompted review
VWFS Rent-a-Car - Slough logo

Reply from VWFS Rent-a-Car - Slough

Thanks!

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