Dave and his team at VW Chiswick are excellent. The service is great, the cars always clean and ready to go on time. Can't fault the service and experience.
Location
Switch locationCapital Interchange Way, TW8 0EX London, England, GB
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See what reviewers are saying
I currently have a vehicle with VWFS west London city gate and the service is unreal. I am dealing with a gentleman called Taylor and his customer service is beyond 5 stars. The level of detail and... See more
Company replied
Great experience! We had a fantastic experience renting a camper van from VWFS West London. The camper van was clean, comfortable, well-equipped, and a pleasure to drive. A special thank you... See more
Company replied
We hired a camper for a week with our family of four, including two small kids, and drove to Wales. The team were amazing from the very first point of contact. Really accommodating, flexible and... See more
Company replied
Company details
Written by the company
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Contact info
Capital Interchange Way, TW8 0EX, London, England, United Kingdom
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Sales rep was top
Sales rep was top. One of the best nicest sales reps ever. Wonderful experience. Highly recommended

Reply from VWFS Rent-a-Car - West London
Exemplary Customer Service
Exemplary Customer Service despite the fact that due to family health problems, I had to extend an already overdue rental AND returned a further day later.

Reply from VWFS Rent-a-Car - West London
Great service as always….
Great service as always. Excellent vehicles at competitive prices. Easy to deal with. I highly recommend!

Reply from VWFS Rent-a-Car - West London
VWFS Rent a Car is our preferred car…
VWFS Rent a Car is our preferred car rental service. It’s at a convenient location close to the high way, the staff are always friendly and professional, the price is hard to beat and you get the exact car that you booked.

Reply from VWFS Rent-a-Car - West London
5* no stress car hire
Dave and the team once again made car-hire a pleasure and super easy. From the no-stress pick up to the clean and modern cars, this is how car rental should be. 5* as always!

Reply from VWFS Rent-a-Car - West London
Always a pleasure to visit here
Always a pleasure to visit here. A chat to put things right in the world and then zoom off in a new and spotless vehicle.

Reply from VWFS Rent-a-Car - West London
Overall a great hassle-free experience
Overall a great hassle-free experience. Rates are great, car hired was great and customer service was superb! I recommend this place to anyone looking to hire a car.

Reply from VWFS Rent-a-Car - West London
Really good experience
Really good experience, Dave was very helpful in arranging the hire and the vehicle was fantastic. Would recommend.

Reply from VWFS Rent-a-Car - West London
Dec 2025 VW Rental
Great rate, easy and fast check-in, friendly customer service and a good, reliable and clean vehicle. Flexibility on timing of return of vehicle was really appreciated.

Reply from VWFS Rent-a-Car - West London
Great service
Great service - much better than your standard car rental from the big brands. I was even able to borrow a USB cable that I'd forgotten to bring along (although the car did have wireless charging so I didn't need it in the end)!

Reply from VWFS Rent-a-Car - West London
Great service!
Really friendly useful and easily the best way to hire a car (or van as I did) - great experience!

Reply from VWFS Rent-a-Car - West London
Awesome experience
Awesome experience! The car was perfect and the service was great. Big thanks to Michael, Dave and Adrian for making the handover and return super easy. Highly recommend!

Reply from VWFS Rent-a-Car - West London
Very helpful and friendly service!

Reply from VWFS Rent-a-Car - West London
David Reed and Michael Boardman
I had an excellent experience with this car rental company.
Their service was smooth, efficient, and truly customer-focused.
A special thank you to David and Michael , who went above and beyond during the entire process.
They were incredibly friendly, patient, and professional — from explaining the rental details clearly to helping us choose the right vehicle for our needs.
The pick-up and drop-off were both quick and hassle-free, and the car was in perfect condition.

Reply from VWFS Rent-a-Car - West London

Reply from VWFS Rent-a-Car - West London
The car and rental experience was…
The car and rental experience was great. Very smooth ride and kept in impeccable condition. I received great customer service from Mike who was incredibly helpful and conversational. He made the whole process easy and comfortable. I will certainly be back.

Reply from VWFS Rent-a-Car - West London
Excellent from start to finish.
Excellent from start to finish.
We were so pleased with the pick-up we bought Dave some fudge from Cornwall.
The Golf we hired was so fantastic - that we went and bought one (sadly a second hand one).
Highly recommended - we understand why they have all the 5* reviews.

Reply from VWFS Rent-a-Car - West London
Great people
Good cars, reasonable prices and great, obliging staff. Special shout out to Michael and David.

Reply from VWFS Rent-a-Car - West London
Excellent service received
Great experience renting from VWFS . We received excellent service from Michael .The hand over of the vehicle was handled very professionally and we left the rental office happy we knew how to operate the camper van without any problems . Great service and would not hesitate to recommend to any of my family and friends .

Reply from VWFS Rent-a-Car - West London
Smoothest process ive ever been through…
Smoothest process ive ever been through renting a car. Will definitely be doing it again!

Reply from VWFS Rent-a-Car - West London
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