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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration over declining product quality, noting that the crisps frequently taste stale, greasy, or lack flavor entirely compared to previous years. People also complained about poor value, pointing out constantly rising prices alongside smaller, half-empty bags and frustrating packaging changes. Some people were satisfied with certain new product lines, enjoying the great taste and satisfying crunch of specific snacks. Reviewers additionally praised alternative options like flavored nuts, describing them as wonderful additions featuring brilliant quality and enjoyable flavors. Customers noted these particular items offered a genuinely pleasant surprise despite the widespread disappointment elsewhere.

What people talk about most

Product

Consumers find product to be extremely disappointing, with many reviewers noting that the crisps taste bland,... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment over the lack... See more

Price

Clients share negative opinions on price, expressing widespread dissatisfaction and feeling that products are... See more

Value for money

Users describe profound disappointment with the value for money, frequently highlighting that packets are... See more

Reviews shaping this summary

Rated 1 out of 5 stars

walkers do not deserve to hold the honour of making Smiths crisps, they have trashed Smiths reputation as our premier crisp maker they have got rid of the blue salt bag and replaced it with clear whi... See more

Rated 1 out of 5 stars

Absolutely ridiculous, walkers salt and shake have changed the colour of the salt packet from blue to white making it almost impossible to find I'd eaten half the bag before I located it then when ma... See more

Rated 1 out of 5 stars

Wasted nearly £4 on a packet of Spanish Wavy, Queso crisps last night. Wanted a snack to munch on my train journey home. Eughhh.. Opened the packet, crisps smelt like old sweaty socks. Gingerly tried... See more

Rated 1 out of 5 stars

Over priced rubbish, it's like a factory in Rotherham has been contracted to make these crisps for Walkers, they usually make cheap salty ready meals, but now they make Walkers Crisps too! Walkers we... See more


Company details

  1. Food Manufacturer
  2. also in
  3. Food Producer

Information provided by various external sources

Welcome to the home of the nation's favourite crisps, Walkers. Discover the delicious full range and extended family, including Deep Ridged, Pops and Baked.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

570 reviews

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No history of asking for reviews

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1.3

All reviews

(570)

116 reviews in the last 12 months

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Rated 1 out of 5 stars

Not as good as they used to be

What has happened? Chicken Crisps has always been my favourite but no longer. Something has changed, and I hoped it was my imagination. They no longer taste as good as they used to, Walkers have lost a loyal customer.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Just bought my last bag of wotsits

Just bought my last bag of wotsits. Used to eat these all the time but the last couple of years they taste nothing like powdery rich cheese anymore, now more like eating cardboard with a chemical aftertaste.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Tasteless.

Wow. Just bought a box of walkers crisps . Chicken flavour is tasteless , tastes burnt , and there is no smell in bag of chicken at all . Smokey bacon is just as bad . Have found out online that they've gone vegan taking out any meat product. Will be advising friends and family not to buy anymore , plus not only that , they are just as expensive .

June 14, 2026
Unprompted review
Rated 1 out of 5 stars

Walkers multipack crisps are now quite…

Walkers multipack crisps are now quite frankly disgusting - they taste stale with very little crunch, the cheese and onion and salt and vinegar leave an unpleasant aftertaste and it’s rare to find any decent sized crisps in a bag, with most being small shards of razor thin discolored potato - and still at premium prices !

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

The quality was rubbish

The quality was rubbish, it had green in it... The crisps had green in them, green! The crisps weren't good quality. I loved Walkers but they just went mid.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

NO stars

NO stars, absolute rubbish.

Opened a multi pack of Walker's cheese and onion baked....no flavour whatsoever, dated August.
Tried Walker's cheese and onion...no flavour in these either but these have the bonus of black bits which are inedible, also dated August.
Phoned to complain, don't know where their call centre is, I explained it wasn't her that I was personally having a go at but the product. A lot of awkward silence on the call, she must have taken exception to my complaint, I had barcodes etc, to hand. I had to remind the customer services operator of her manners when dealing with members of the public, i.e., please and thank you!
I will accept the free vouchers and then will not be purchasing any more Walker's products as they are absolute rubbish, so is their customer service call centre.

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

I was hoping to put a picture up

I was hoping to put a picture up, Shame really, a picture speaks a thousand words!
Although it was mostly of an empty packet, barely any crisps in the 22g packet! I vowed not to buy walkers from previous experience, a lapse of judgment cost me again!

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Barely any crisps in the packet

Barely any crisps in the packet, and at a £1 a pack, that’s ridiculous! Another American takeover, another American balls up. The yanks are literally draining the life out of our food, and hiking the prices to do so. The Government should be stepping in, and demanding a return to quality and price.

May 30, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor

Used to be good but they are hit and miss now only a few bags actually have any flavour,also multi bags you have a chance that at least one bag are off

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Square crisps ruined

Just fancied a bag of salt and vinegar square crisps, but just found another product ruined, they went in the bin, they were that awful. Not square, they were all wafer thin, bent, broke and the taste was not appealing. Fed up of everything going this way, would not trust any walkers product now, yet another brand relegated to modern slop i would not entertain.

May 28, 2026
Unprompted review
Rated 1 out of 5 stars

After Walkers came up with the new…

After Walkers came up with the new Bangers and Mash flavoured crisps did anybody at Walkers actually taste them or smell them?
The most fowl smelling and awful tasting crisps I’ve ever had the misfortune to consume!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Smokey bacon PACKET NOW change

Smokey Bacon packet’s gone brown now… so apparently bacon is beef these days 🤣🤠🤷

Absolute tragedy what they’ve done to these. The flavour’s so faint it tastes like the seasoning and crisps were manufactured in completely different countries and only introduced over Teams. Same snap, sure — but the actual taste has vanished into thin air along with the bright packet colours.

Feels like another classic British crisp bought out, focus-grouped to death, then engineered down to the cheapest possible version while some executive celebrates “streamlined flavour efficiency” in a grey office somewhere.

Honestly tastes like someone whispered “smokey bacon” at a plain ready salted crisp from across the room.

Meanwhile M&S have quietly turned up with better flavour, same crunch, and barely any difference in price. Walkers charging nostalgia tax at this point.

May 8, 2026
Unprompted review

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