Wehkamp Reviews 

So good portal for buu somthing and very fast transport staff

Excellent. I recommend it!

awesome shopping experience

Excellent value for money and perfect to place on a bench at the hallway.

Wehkamp.nl doesn't show the bad review of the items they show only the good feed back perhaps written by themselves, they misleading you be careful people!
Many time i written bad review on bad product they doesn't show it to the public under the pretext of (this is complaint and contact the customer service and even when i did contact the customer service they did nothing to me) plus the picture of the products is not same the product by it self when you receive the order.
Wehkamp.nl FISHING PEOPLE

I purchased an electronics from Wehkamp recently. I didn't like it and simply posted it back with no costs.

I purchased an electronics from MediaMarkt too. I wanted to return it same day! (I only opened the box) I had to wait 60 minutes on service desk and they cut %10 even if they have 14 day return policy. (They told me to read the super small letters in the invoice).

I really would advise to look at products on MediaMarkt and purchase it from Wehkamp.

I ordered a bed at wehkamp.nl and the first problem appeared when I received an email telling they didn't have the product in stock (even the website saying they had) and I would have an one week delay in my delivery. I accepted, since I was buying the bed for my mother and she would arrive 3 weeks later. The bed delivery was scheduled to 04/08 between 9:45 and 11:45. I waited all day at home and nothing.

I contacted Wehkamp and then I got nothing than excuses for one week, telling they were contacting PostNL Extra@Home to know what happened and asking them to call me to solve the situation. Tired of waiting and almost beg to know why I wasn't receiving any call or some solution, I called Extra@Home by myself and surprise: they had to cancel my delivery because Wehkamp didn't send them my full order. It should be 3 pieces, but they just got 2 and since 04/08 they are waiting to receive the missing piece from Wehkamp.

I contacted Wehkamp again telling what I discovered and the answer was "that's a pity" and that the back office would investigate. I talk with Wehkamp every single day and they are unable to give me some estimative to solve my problem. My mother will arrive very soon with no bed and all Wehkamp do is give me excuses, not a deadline.

All the answers are very vague. And they already lied in my first contact when they told it was Extra@Home fault. Looks like they're doing nothing to solve this problem and I just want to have the product I already paid for and they committed to deliver at 04/08.

I need a deadline, I need a solution. Wehkamp refuses to give me that and just say they're investigating and trying to discover what happened. Honestly I don't care what happened anymore, I just want my order so my mother will have a bed. I don't have time to buy another one and wait the deliver, I don't have another week.

This experience is terrible and I would not recommend Wehkamp to anyone. The store is amazing until something happen and you need the customer service. They just don't seem to care or even do something about the problem.

Update 11/08, 4:22pm: Wehkamp just called me and scheduled a new delivery for tomorrow. They will re-order the bed for me. I'll update again if it arrive.

i find Wehkamp to be an excellent way to shop online. They have a large selection of each article to choose from. Anytime I have needed to contact them, they have been very knowledgeable and friendly. The delivery service is tops! Well done Wehkamp.

Great service, good prices, nice assortiment

very enjoying shopping, delivering is very fast

low price, but high quality, and deliver in time

always deliverd on time. Good Choice

Original product with perfect delivery timings. Happy with Wehkamp services.

It happened to me twice, both times shopping for diapers for my kids. I have placed my order and paid by iDeal. I have received the payment confirmation from my bank, and had no error messages or any issues popping up on wehkamp.nl website.

I was waiting for my delivery, but it never arrived. After checking my wehkamp account I found my order - still in the basket waiting to be paid. Double checking with the bank I confirmed it was properly and fully paid the first time.

The first time I contacted the customer service and they sent out my order the same day. I thought this was some silly once-off technical issue, so a couple months later I placed another order.

And this happened again.

I would not trust this online shop at all.

I made an order with this site - wehkamp (which claims voor 23:30 is besteled, is morgen in huis) on 14 Dec 2014. I expected part of the order which was in stock the next day, but nothing happened. After couple of days I got an emial from finance saying I havent paid - which I had. I spend 20 min connecting to support who told all is okay and I will the get the delivery the next day - I skipped office waiting for the furniture - still nothing!!! I gave up calling support after waiting for over 15 min in queue. Finally I got an email last week giving me option to select a delivery time. I called support to make sure they are delivering to the Bezorg adress (delivery address) and not to the billing address. They could make no guarentees!! Again waited on the selcted date and time with no furniture!!!

I was planning to setup my new house before newyear in time for my fmaily's return from holidays and Wehkamp has ruined it with their inefficeincy and dishonesty. There is no connenctions with their claims on the webpage and actual execution. The support has no idea what operations and finance are doing, they cant distinguish between billing and delivery address, zero responsibility towards their claims.

Order was not delivered,

I am totally satisfied with the service I get from wehkamp.nl

They find solution in every situation in 1 day which is smtg you cant find in europe

Georgeous dress. Nice details, perfect fit, just as I expected. Not "cheap" material. Satisfied.

Products have been delivered always on time, without any problem or difficulties, safely packed. The good thing is that you may choose the time slot for delivery.
strongly advised to shop in wehkamp.nl