We bought a side table. They sent it with short unmatching screws. I tried to file a report on their web site but it is super buggy page. It keeps throwing "• The CSRF token is invalid. Please try to... See more
Company replied
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See what reviewers are saying
First order with Wehkamp, and the last. Side table ordered arrived in 100 pieces. Poorly packaged and no delivery service insight. Second item should be delivered “the next day” is now 4 days ago. S... See more
Company replied
Why is Wehkamp score so low in Trustpilot? This webstore is amazing. It has never failed me (and I have ordered multiple times). Super efficient delivery and return process. Money reimbursements smoot... See more
Company replied
HORRIBLE customer service. i can't believe a person called Johannes even works in customer service. I am really wondering how can this company even be in business. stay away especially if you ask them... See more
Company replied
Company details
Written by the company
We zijn er al ruim 72 jaar voor Nederland, voor iedereen, voor gezinnen en dat in iedere fase van het leven. Iedereen kent ons, en wij kennen Nederland. We helpen bij het maken van keuzes, we zorgen voor een mooie, relevante, zorgvuldig samengestelde selectie van artikelen en we helpen om snel te vinden wat je nodig hebt. We zorgen dat de bestelling razendsnel in huis is of bij het dichtstbijzijnde pick-up point. Die reis begint in ons hypermoderne distributiecentrum, van waaruit we miljoenen klanten bedienen.
Contact info
Zwolle, Netherlands
- 038 - 8454545
- webcareteam@wehkamp.nl
- www.wehkamp.nl
2.3
Poor
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
perfect
great jacket meet my expectations.. perfect for cold rainy days .
August 27, 2014
Unprompted review
Fast delivery, nice website
I love the service level of this website. They use good pictures for the fashion on their websites. The negative point is their invoice, it's really not so clear. But I for sure will order here again
November 1, 2013
Unprompted review
Prima service!
February 13, 2012
Unprompted review
Waited two weeks for laptop on sale and had to cancel
I think they just show low prices on the site to attract customers. My customer service request for an estimated time when I could expect delivery was answered by a legal sounding email that they never promise on-time delivery and I could always cancel if I couldn't wait or buy an alternative laptop!
October 13, 2011
Unprompted review
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