We're renewing for another year with West Craven and have always been incredibly happy with our experience. Scott and Kevin have always been helpful and accommodating with any queries or amends. We'd... See more
Company replied
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I have been dealing with Scott Clarkson over the last year or so, and he is extremely efficient. Not only is he efficient, he is always polite and eager to help whenever it is needed. Highly recommend... See more
Company replied
Scott was excellent at guiding us though the process of getting business insurance arranged. Process was quick and the quote was better than several other competitors. 100% recommended and will... See more
Company replied
How refreshing to interact with an actual human being, get great service and a great price. Kevin and the team are on the ball and make arranging insurance hassle free. Good old fashioned customer ser... See more
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Company details
Information provided by various external sources
West Craven are your local insurance specialists. You will receive a personal service, with no call centres or automated telephones. We specialise in Commercial and Personal Lines Insurance. Please visit our website for more information www.westcraveninsurance.com
Contact info
51 Victoria Road , BB18 6UN, Earby, United Kingdom
- 01282 817277
- info@westcraveninsurance.com
- www.westcraveninsurance.com
4.9
Excellent
95 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top Company 6** service
I have been with West Craven for many years and am delighted with their professional personal service. They go the extra mile. Thanks.
November 1, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Happy with our service
Happy with our service. Repeat customer and Emma was really good to deal with, she was efficient and helpful throughout.
July 4, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Fantastic Service
Scott manages our policy perfectly. Nothing Is too much for him and he is always accommodating and friendly.
October 29, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Amazing Service
Scott arranged for my renewal without hassle, fantastic communication and amazing service
October 20, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Top marks...
Emma always answers all my questions super efficiently and generally is a pleasure to deal with.
Dealing with West Craven Insurance in general is just made so easy with the knowledge that all the staff have.
October 21, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
The service from Scott was excellent…
The service from Scott was excellent and replys to queries fast and informative.
October 21, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Lisa and Emma are brilliant!
Lisa and Emma are brilliant. Always on the other end of the phone to help us. 5***
October 3, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
I have used West Craven Insurances for…
I have used West Craven Insurances for many years for my company insurance policies and Emma always goes above and beyond to keep things running smoothly.
October 19, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Emma and Lisa have been amazing and…
Emma and Lisa have been amazing and always go out of their way.
October 19, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Excellent service as always
Excellent service as always, Lisa and Emma have done a great job in securing my insurance policy, I was kept in the loop throughout the process and the went above and beyond my expectations
October 12, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Best Price and best service
We run a private ambulance service and as the insurance is complicated I reached out to Scott from West craven and he provided me with the best service possible and for the best price on the market.
October 19, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Helpful land speedy response
Helpful land speedy response, everything explained and sorted
October 19, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Emma was most helpful
Emma was most helpful, explained clearly the information that she required and called me to confirm that cover was in place.
Perfect!
October 18, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Fantastic service
Fantastic service. Always very helpful and very prompt.
October 17, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Got the information I requested back to…
Got the information I requested back to me quickly so I could pick my new vehicle up at short notice.
October 14, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
We have been using West Craven for our private ambulance insurance
We have been using West Craven for our private ambulance car insurance for many years and have always received a very quick, efficient and helpful service from Scott. Very pleased with the service and would recommend to others.
October 1, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Always use Westcraven Insurance for all…
Always use Westcraven Insurance for all my business policies personal policies buildings and contents et cetera Scott Clark and Sammy from the claims department all very helpful when I need help and assistance
September 30, 2022
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Fast and efficient service
Fast and efficient service, more importantly for me the advisor Lisa Hempstead-Smith made it easy for me to understand clearly the elements of my policy, never had that before from any previous broker. Lisa is on top of her game!! with back up from her team to get things done, reassuring when you need to sort cover quick ....Great service, highly recommend West Craven Insurance.
October 2, 2021
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
The whole team at West Craven
The whole team at West Craven, but especially Kimberly are beyond fantastic! I have had nothing but unbelievably professional service, Kimberly is so knowledgeable and supportive and most importantly kind and compassionate. She oozes ‘can do’ attitude and west craven just get it done! Second to none customer service, second to none expertise and by far the best Insurance Brokers I have ever been a customer of!! Would not hesitate to recommend in an heart beat!!
August 11, 2021
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
Kimberley was So helpful So kind So…
Kimberley was So helpful So kind So efficient So experienced So reassuring So friendly So professional an Excellent company with Excellent staff n Excellent service n Excellent prices Thankyou
July 12, 2021
Unprompted review
Reply from West Craven Insurance Services Ltd
We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback
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