West Craven Insurance Services Ltd Reviews 

96
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Having stumbled across West Craven Ins Serv after buying a business that already had a vehicle insured with them, I was incredible impressed by the personal service I received from Kevin and moved my... See more

Rated 5 out of 5 stars

I can highly recommend West Craven Insurance services Ltd. Scott Clarkson and the team have always managed to get me the insurance I need right away. There has never been any issues, Scott is friendly... See more

Company replied

Rated 5 out of 5 stars

I have my blue light BASICS car insurance with West Craven. Excellent. They are a very supportive, helpful and responsive team. I had a recent issue where I had an overlap of car ownership and these... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient service, more importantly for me the advisor Lisa Hempstead-Smith made it easy for me to understand clearly the elements of my policy, never had that before from any previous broker... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

West Craven are your local insurance specialists. You will receive a personal service, with no call centres or automated telephones. We specialise in Commercial and Personal Lines Insurance. Please visit our website for more information www.westcraveninsurance.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

96 reviews

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4.9

All reviews

(96)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

harry

harry is always a great help and a pleasure to deal with.. i would and have recommended your services

November 19, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Amazing service

Amazing service, would recommend every time.

November 19, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Rachel is very efficient and gets the…

Rachel is very efficient and gets the job done!
Thanks for sorting the never ending claim!

November 19, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Difficult times for all business’s…

Difficult times for all business’s during the Covid pandemic, West Craven were helpful and understanding, I don’t know of any other insurance companies or brokers who’s own MD gave out their personal mobile number and were happy to take calls 24/7.
Thanks West Craven for making a bad time that little bit easier.
Wouldn’t go anywhere else !!

November 19, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

I find West Craven Insurance very…

I find West Craven Insurance very helpful and informative, they respond to any queries or updates we need straight away I recommend this company for excellent customer service.

November 19, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Harry is such a credit to you

Harry is such a credit to you ! Always goes above and beyond to help me understand what I need . Thanks Harry ! Keep up the good work 🙂

November 19, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Great team, great insurance, no fuss

I’ve been with West Craven for a number of years now, and they’ve looked after me to no end.

I have a specialist policy with West Craven for blue light use on my personal vehicle as I’m a healthcare professional - I’ve changed my vehicle, changed the details of my insurance etc a number of times and none of it has been too much or too hard work for the team. It’s always been sorted with the utmost urgency and the least difficulty/admin on my end.

I regularly recommend West Craven, and should the day come that I no longer need blue light insurance on my personal vehicle I will still come to West craven because I trust the service.

November 19, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Great service

Great service, always available for anything you need. Would highly recommend Harry for any insurance needs

November 18, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Brilliant service!

Harry at West Craven was incredibly helpful when it came to renewing our fleet insurance - and was brilliant with all my random questions! We went with West Craven on a recommendation and we don't hesitate to recommend them to others!

November 18, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Learner driver insurance

Yet again WCI sorted my insurance out , this time my sons learner driver insurance , Harry Wallbank sorted it quick sharp
So much easier to have all my policies through one company

November 18, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

We have been a customer of West Craven…

We have been a customer of West Craven for many years now (Private Ambulance Company). We have always been looked after, their staff are always professional and courteous, nothing is too much trouble. West Craven has always been competitive on price too.

November 18, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Scott helped us to made a huge saving on our annual premium..

Excellent industry knowledge and quick turnaround time. Especially Scott is a fantastic and very knowledgable person.

November 18, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Very good service

November 18, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Very helpful team who explains…

Very helpful team who explains everything well. Have really helped my organisation with deciding the appropriate insurance we need. Recommended

November 14, 2020
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Insurance Done Right

Having used their services for a number of years i can't express how good these guys are.
The customer service is second to none and they are always at the other end of the phone to answer any questions you may have.
Running an Private Ambulance business is very fast pace and at times the response required is instant and these guys are awesome at it and it's for this reason we have worked with them all this time. Couldn't recommend them enough.
Written on behalf of Medevent Limited.

November 3, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Thank You Scott Clarkson

Just wanted to thank Scott Clarkson for his amazing customer service provided during the Covid-19 pandemic. He was able to support us with the laying off of Ambulances and response vehicles to help reduce costs at a very difficult time. Moving forward, he has got us insured again today with a speed an efficiency that we have not seen with any other company. He is friendly and approachable and understands our business perfectly. Thank you Scott your support has been invaluable to us.

June 30, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Helpful and friendly service

Helpful and friendly service. A pleasure to do business with (Nottinghamshire Blood Bikes).

June 12, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Could not fault the service i needed at…Insurance Details

Could not fault the service i needed at the time. Thanks

May 22, 2020
Unprompted review
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Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Cannot fault West Craven Insurance we…

Cannot fault West Craven Insurance we have used the company for many years for both our private and business vehicles. They offer competitive prices, are professional and extremely efficient and friendly. We have had a couple of no fault claims and they dealt with them in a timely manner. I would recommend them without hesitation.

May 15, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

Rated 5 out of 5 stars

Excellent Service

We have had cover on 3 different properties with West Craven Property Insurance Services Ltd. On all occasions there has been an issue with timing like a house purchase over Christmas holidays or last minute need for cover and their staff have always expedited our queries and come back with something to help. Its really a pleasure to work with a local company and to cooperate with someone so efficient.

May 15, 2020
Unprompted review
West Craven Insurance Services Ltd logo

Reply from West Craven Insurance Services Ltd

We would like to take this opportunity to thank you for your review. At West Craven Insurance Services Ltd we are focused on building relationships with our clients and providing a high standard of customer care. We appreciate your feedback

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