Weybridge Audio Reviews 

2,512
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve bought a Sonos 5, 3 x Sonos Era100’s, a Sonos Move 2, Sonos beam soundbar and a Sonos Sub mini from these guys (over a period) They have consistently been knowledgeable, personable, professiona... See more

Rated 5 out of 5 stars

Since moving to Weybridge more than twenty years ago we have used Weybridge Audio. The salesmen are very knowledgeable and point out the cons as well as the pros! There are always less expensive optio... See more

Rated 5 out of 5 stars

I purchased a pair of bower & Wilkins pi7 aipods around 8 months ago, paid around £250 unfortunately they stopped to connect. I called the shop they asked me to post them back so they could send back... See more

Rated 5 out of 5 stars

The employee, was every helpful and gave good advice. I bought An amplifier, CD player and speakers. He was also helpful when I needed longer speaker cable. I believe what I paid overall including s... See more

Company details

  1. Hi-fi shop
  2. Electronics Store
  3. Home Theater Store
  4. Home Audio Store
  5. TV store

Written by the company

Weybridge Audio is a family run business that first opened its doors way back in October 1968. We have seen many changes over the years, with technology moving at an ever faster pace - however one thing that hasn’t changed is our philosophy – to offer friendly, professional and reliable service along with the most competitive prices. Our head office and showroom is located in Weybridge, here you can sample the latest in home entertainment as well as gather valuable advice. We also have a fast growing on-line business that delivers our great range of products nationwide. We believe there are far too many faceless online retailers these days that promise the earth but rarely deliver, we put a huge amount of effort into making sure that we can fulfil customer orders quickly, offering free next day delivery on the vast majority of items that we stock and more importantly, offering excellent after sales service – if you need help or advice we are a simple phone call away. When it comes to purchasing your home electronics, from the largest flat screen TV to the smallest portable speaker, you are in safe hands with Weybridge Audio.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,512)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent local company

Excellent local company. Delivered next day, very courteous and very careful. Never heard any complaints from anyone that has used them. First class. Recommended.

January 3, 2024
Rated 5 out of 5 stars

Time to change up to proper stereo wireless speakers

A really fabulous product offering excellent value that completely exceeded my expectations! Brilliant sound and beautifully crafted. Everything from the specification of the speaker terminals, input sockets, switches and weight of the supplied cables says quality. Fast free delivery and very secure packaging.

January 31, 2024
Rated 5 out of 5 stars

Weybridge Audio provided excellent…

Weybridge Audio provided excellent service . Billy turned up on time , very friendly , fitted my Smart tv on the wall , set it up and was able to give me instructions on all the options available . I will certainly be buying my next tv from them.

November 9, 2023
Rated 5 out of 5 stars

Great service

Great service. Fantastic hifi. Well worth the money iv spent on my hifi.? I will definitely be using this shop again so helpful.you all have a great Christmas 🎄

November 10, 2023
Rated 5 out of 5 stars

Outstanding advice & installation

We approached Nathan at Weybridge Audio with a number of questions where we needed expert guidance. He replied with a thoughtful & innovative approach. Nathan's technical recommendations were excellent and the price was competitive.

What completed an excellent experience was the tremendous installation team. Billy & Enzo were simply outstanding. We've never seen two guys take such meticulous care over set up, routing wires, etc. Really glad we bought from Weybridge Audio. End to end excellence. Thanks Chaps !

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Nathan was excellent

Nathan was excellent - gave us very good advice, took his time, went through our different options, no pressure, really pleasant buying experience.

November 6, 2023
Rated 5 out of 5 stars

Speedy delivery

Placed my order on Thursday afternoon and the speakers arrived Saturday morning. I did have a bit of a problem ordering on the website but a quick phone call and some friendly advice from Weybridge Audio soon got things sorted.

November 30, 2023
Rated 5 out of 5 stars

Fantastic experience

I ordered from Weybridge Audio after finding out the Sonos website was of stock of the items I wanted. They were the same price ( even with my 30% upgrade discount from Sonos) and I received my order the following day with free delivery. I would definitely use again and highly recommend anyone to check them out .

December 9, 2023
Rated 5 out of 5 stars

Weybridge Audio is a friendly family business

Weybridge Audio is a family business. They are all very friendly and helpful. I bought a Samsung TV and soundbar at a good price. They also provide free delivery. The layout of the shop is luxurious and clean. I have used them before and I will use Weybridge Audio again. Highly recommended.

November 16, 2023
Rated 1 out of 5 stars

Customer left to cover higher cost due to their error

Placed 1st order with this company & received confirmation, only to get phone call next day saying not enough stock to fulfil my order. Was then palmed off to order from alternative supplier at a higher P&P cost & Weybridge cancelled my order. Customer left with only option to pay extra cost with no offer to cover the excess cost incurred due to Weybridge stock control error.
1st & last order with this company.

December 15, 2023
Unprompted review
Weybridge Audio logo

Reply from Weybridge Audio

Hello Adam,

We’re sorry that we couldn’t fulfil your order, as explained when we called you the morning after you had placed your order, our stock inventory was wrong, we had silver brackets in stock and not the black ones that you wanted. Other than calling to inform you as soon as we realised (which we did), refunding you immediately (which we did) and apologising (which we did) I can’t really see what more we can reasonably have done.

We were trying to be helpful in directing you to an alternative retailer that had the brackets in stock in the colour that you wanted but expecting us to cover the difference in shipping costs between our shipping charge and that of the other retailer is totally unreasonable.

Good luck with finding the brackets and I wish you a Merry Christmas.

Best regards

James
Weybridge Audio

Rated 5 out of 5 stars

Bought a new soundbar rom this company

Bought a new soundbar rom this company. Delivery was amazingly quick but unfortnatey the box had been dropped and there was damage to the product. The customer service as excellent however and i got a replacement in no time. Highly recommend.

February 9, 2023
Unprompted review

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