Wholesalesweetsuk Reviews 

They couldn't fulfil my order and so they emailed to cancel it.
I have emailed several times to ask for a refund and still not got it. (nearly one month later)
Their tel number on the site doesn't seem to work either.

Ordered at the beginning of October. A couple of weeks later I received only some of my order. After several emails company emailed to see if I wanted the balance of my order or a refund. I replied by return requesting the balance but, despite numerous further emails (2 or 3 per week) to them, I have received nothing and no further response from them (as at 19th December). This company has no customer service and should not be still trading. Go somewhere else!

Order cancelled due to new computer system - supposed to receive refund - not received - second order currently awaiting collection by Evri - phone number constantly engaged and now not replying to emails -

I am appalled by this company, placed an order with them on the 27th of November, which I didn’t receive.
On the 5th of December I was advised they had migrated to a new website and lost my order and that I would receive a full refund within a few days.
Guess what, no refund received, still waiting, no response to my further emails and telephone line permanently engaged.
Avoid this company at all costs !!

Ordered £102.45 of sweets on Order: 151080 (November 21, 2024) Had the same email as others saying they had had a data loss and my order would be refunded, 05/12/24. Still the refund has not arrived and no longer replying to my emails, please please dont use this company, trading standards and CC company contacted to start the process of money recovery.

Absolutely shocking company! I paid £109 for my order and didn’t receive my delivery, I sent an email asking when my order would be delivered, the reply I had was my order was not going to be delivered due to data issues! I was told that I would be having I full refund that was processed on December the 5th ………. I’m still waiting for the refund! And have had no response to the emails I have sent them🤬🤬

NO STARS
On the 25th November I put an order through totalling £122.01 and I put the discount code in for the hamper (freemega].
On the 27th November I received an email saying that the order was ready to be shipped.
On the 5th December I received another email saying that there was a migration to a new website resulting in some loss of data and my order was one of them.
It also said I would be refunded in full so I checked my account that day and I had not received any refund.
I sent a reply back saying I was not happy with this and low and behold I got another email on the 6th December to say that my order had been processed the day before on the 5th December, also was an attachment of the payment slip for £122.01.
I then sent another email to your company on the 10th December asking if the “offer hamper”would be included but I did not receive a proper response.
To tell you the truth I’ve no confidence now if I am going to receive anything and if I’m not going to get my order sent then I want a refund ASAP please.
This information will be what I put on Trust Pilot if I don’t get the order or I don’t get a refund.
UPDATE
Iv not got the order and Iv not been refunded, Iv also had no response from this company.
I intend to contact the credit card company that I paid the money with.
I intend to report this alledged company to the police.
UPDATE
This so called website has been reported to ACTION FRAUD as advised my Cheshire Police and Iv got a refund Via my Credit Card Company.

BE WARNED IF YOU WANT TO MAKE A PURCHASE THROUGH THEM USE A CREDIT CARD OR PAYPAL AS THE LIKELEHOOD IS YOU WILL BE ROBBED BLIND.
GOOD LUCK.

Ordered sweets on 20/11/24 and on 22/11/24 received an email that said they had been shipped. On clicking the tracking link for Evri it has remained as 'we're expecting your parvel' ever since. I emailed them and received a generic response NOTE: OUR LOCAL EVRI DEPOT IS SUFFERING DELAYS. IF YOUR ORDER IS SHOWING AWAITING COLLECTION, EVRI HAVE YOUR PARCEL AND ARE WORKING THROUGH THE BACKLOG. PLEASE ALLOW AN ADDITIONAL 48-72 HOURS TO PROCESS.
On 06/12/24 i received this email:
We recently migrated to a new website and as a result we suffered a data loss of significance, unfortunately this order was caught in this data loss.

Therefore as we cannot access the data for your order, your order has been refunded in full.

Still no refund has been received and if they cannot access the order details how can they issue a refund. Will be putting a claim in with the bank.

Ordered £30.00 worth of sweets never received them emailed, its not us......going to the bank next week and will complain, money has been taken out of credit card. Do not waste your money on this lot

Order placed for the "unicorn" sweets from Sweden. I should have known better. Order originally cancelled due to "an issue with stripe payments" but then reinstated. Later that day order was picked, Packed, shipped and collected by Evri but tracking could take 5 days to update as they're busy at the local depot. Nothing updated, nothing arrived. Eventually received an email stating my order data had been lost whilst migrating websites (not sure where the physical order is though as its been shipped) and that a full refund has been issued. 5 days on from the email and still no refund. Both my bank and Trading Standards are now looking into this Company, i'm still hopeful that i'll get my money back but i'm not holding my breath.
The sweets that nobody in the country can get are still being advertised as available to purchase.

AVOID AT ALL COSTS.

I ordered and paid on 4th november..to date i have had no parcel, no replies to any of my emails or contact attempts..now have no sweets for the grandson and no way to pay for more..DO NOT USE THIS COMPANY

Disappointed to report my experience hasn't been a positive one with wholesalesweetsuk, unfortunately. Firstly, the order took overly long to arrive which meant it didn't arrive in time for the birthday it was intended for. In addition, the quantities of products advertised on the website are not what's supplied. I have had to constantly chase for updates/information throughout the order process and was eventually promised a refund. Unfortunately, this was never issued and emails have been largely ignored.

Ordered for sweets for school Christmas party on 6th November and still not received them on 10th December.

Made repeated emails to chase the order, with no response. Phone line permanently engaged.

Asked for a refund and still had no response.

You lost my order and weren’t answering phones or emails so definitely won’t be ordering again

Ordered with express delivery option on 19/11/24 and have yet to receive the goods. I emailed and got no response, the order was for a school fete event and was placed using the charity's money. I have tried to call and requested a refund but no communication at all. Just a terrible company to deal with, i hope they enjoy defrauding children and charities.

SCAM
Do NOT buy from these people. We ordered over £500 of sweets for our office for Halloween. They never arrived and they have not replied to any of my requests for a refund!

Would give no stars if I could. Ordered sweets 15th November still don't have them. I have emailed them 3 times keep getting same reply totally disgusting treating people like this.

Horrendous company to deal with.
I ordered on Wednesday September 4th and paid £9.99 for 'express delivery (1-2 days)'. Was told the order would be being posted the Thursday. Chased the company on Friday as no dispatch email. Got a reply on Monday 9th saying 'I can confirm this order has been collected from us and will be delivered to you either tomorrow or wednesday :)' Finally delivered on the 11th a whole week after ordering by Evri! Not exactly the express courier I expected. I asked for a refund of the shipping charge which I was told would be processed..still waiting! Do not order if you are in a hurry, or at all judging by previous reviews on here.

Have had an apology, due to them changing websites and data being lost. Though my order was reported as ready for shipping, so strange. Will give them another chance. So will let you know.

SCAMMERS
Order never received. No communication. Phone number doesn't work.
AVOID AVOID AVOID