Wickes - Blackpool Reviews 

99
TrustScore 4.5 out of 5

4.3

Preston New Road, Blackpool Lancashire, FY3 9TN, GB


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Rated 5 out of 5 stars

Order click and collect, text confirmation that the items were ready within 15 minutes. Collection very good, no waiting, Ian who dealt with order was very pleasant and helpful. Overall great exper... See more

Company replied

Rated 1 out of 5 stars

I booked a design appointment with Neil your consultant at the Blackpool store for a Bathroom consultation. What a waste of time from the start he was not interested, basically fobbed us off, his mano... See more

Company replied

Rated 5 out of 5 stars

Got several quotes from independent bathroom fitters as well as Wickes and found Wickes to be very competitive. Neil, our design consultant, made the process very easy. What I liked is that he came r... See more

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Rated 5 out of 5 stars

I use Wickes quite regularly for work, but on this occasion I came in on my day off for a personal project. I hadn't really thought through all the measurements or exactly what materials I'd need,... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Blackpool

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Preston New Road, Blackpool, Lancashire, FY3 9TN, United Kingdom

  • +441253791146

4.3

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.3

All reviews

(99)

14,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Had loads of issues with buying paint…

Had loads of issues with buying paint online from Wickes, two deliveries and both tins were leaking paint. Called customer services, got nowhere, waste of time. Went into our local store, sorted sitting five minutes. Two great lads, Mark and Connor. Wish I’d gone into the store first, proper good service and so helpful.

April 3, 2026
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Reply from Wickes - Blackpool

Hi Kent, Thank you for taking the time to share your feedback with us. We are happy to hear that Mark and Conner were able to help sort your issue. We appreciate you bringing the issues you faced with customer service to our attention. -Summer M

Rated 5 out of 5 stars

Nessa on customer services was beyond…

Nessa on customer services was beyond helpful at 8am this morning, what fantastic customer service thanks Nessa

March 28, 2026
Unprompted review
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Reply from Wickes - Blackpool

Hey Teresa, thanks for your five-star review, and I'm glad you enjoyed the service from Nessa in our Blackpool store! - Dylan

Rated 5 out of 5 stars

The Keter outdoor storage box is perfect

The Keter outdoor storage box is perfect for my needs and was really easy to assemble thanks to the clear instructions. The staff at Wickes Blackpool were incredibly helpful and even assisted me with fitting the box into my car. Excellent service all round — I’d 100% recommend this store!

March 17, 2026
Unprompted review
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Reply from Wickes - Blackpool

We appreciate you taking the time to share your experience. We're happy to hear that the Keter box meets your needs and that our team were so helpful with your purchase and helping you load it to your car. -AK

Rated 5 out of 5 stars

Great service this morning at Wickes…

Great service this morning at Wickes Blackpool.
Danny, store manager, found the product I wanted in the store room, brought it through to the store and measured and explained the product to me.
Nothing was too much trouble. He alslo helped me load it into my car.
Well done Danny and team Blackpool 👍

March 11, 2026
Unprompted review
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Reply from Wickes - Blackpool

Hi Amanda, We appreciate you taking the time to share your positive experience at Wickes Blackpool. We're happy to hear that Danny provided great service and went the extra mile to assist you with your purchase. - Sean

Rated 5 out of 5 stars

Purchasing a bathroom and a kitchen

The staff at Wickes are all exceptionally efficient and friendly. Today a gentleman said straight away that he could help us and sift everything. That was exceptionally good, because we didn’t even have to make an appointment! Well done! The man who has dealt with it was Nigel Ball. He was very friendly and efficient. It was a couple of hours for him to deal with it, He did really well. After we got home, he had immediately sorted out delivery through the customer service and we received emails straight away. Many thanks Nigel, he worked very well

January 13, 2026
Unprompted review
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Reply from Wickes - Blackpool

Hi Kathryn, Thanks for taking the time leaving your review. We are happy to hear that Nigel was able to help with your kitchen and bathroom even while not making an appointment and managed to come up with the perfect designs for your projects. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Absolutely amazing service and great…

Absolutely amazing service and great experience couldn’t help us enough Anna on the Bathroom team is a credit to the company.

January 10, 2026
Unprompted review
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Reply from Wickes - Blackpool

Hey Wayne, thank you for your wonderful feedback ad I'm glad that Anna was helpful throughout your experience in our Blackpool store! - Dylan

Rated 5 out of 5 stars

Wickes sells brilliant stuff

Wickes sells brilliant stuff. The best thing is always the staff in the Blackpool shop, brilliant. Today my husband and I had massive help and friendliness from Trevor and Mike. Both very helpful, thank you

January 2, 2026
Unprompted review
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Reply from Wickes - Blackpool

Hi Kathryn, we appreciate you sharing your feedback. We're happy to hear that our staff was helpful and friendly. We're also glad you are pleased with the products. -LG

Rated 1 out of 5 stars

Went to the Blackpool store

Went to the Blackpool store for 35 stair spindles asked staff if they had a box to put them in because the vibration from moving the flat bed made them fall off no help.Went to pay saying there were 35 staff said there were 37 so I put 2 back paid for 35 when I got home there was 33 how do you prove it?.

December 29, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Thank you for taking the time to share your review with us. We are sorry to see you're not happy with your in store experience. To discuss this please do contact our customer service team directly. All contact details can be found here on the link - http://spklr.io/620458GmGz - Thank you again for your feedback. - Scott H

Rated 1 out of 5 stars

Guarantee not worth paper it's written…

Guarantee not worth paper it's written on.
After the sink broke in kitchen we had fitted by wikes they totally refused to acknowledge that the sink was faulty.
I would not recommend using them to fit anything due to their poor communication and service.

November 24, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Robert,

Thanks for sharing your experience with us. We're sorry to learn of the issues you've faced with the guarantee. I've sent you a request for more information, so we can look into this. -Ellysse

Rated 5 out of 5 stars

Trevor manager very helpful

Trevor manager very helpful
And everytime visit recently as doing new bathroom and kitchen he always serves with a smile and feel happy to shop here

December 8, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, we appreciate you taking the time to leave us this feedback. We're so happy to hear that you find our team helpful and that you enjoy shopping with us as you create your new bathroom and kitchen. -LG

Rated 5 out of 5 stars

The planner nigal ball and fitter…

The planner nigal ball and fitter Mathew himdmore are the best tradesman I have ever worked with patient attention to detail 5 stars

November 1, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Steve. Thank you for taking the time to share your review with us. We are really pleased to see that both Nigal, and Mathew provided excellent service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wow! What a welcome!!

Today we visited Wickes after receiving a grant for donations to our nursery from them. Wow! What a welcome, we were greeted by some wonderful staff members who helped us select items we wanted to help us create a water area and begin to grow our own vegetables within our setting. A massive shout out to Nessa who was incredible with helping us during this time and giving valuable information, knowledge and top tips. We are so grateful for this donation to our setting and can’t wait to begin getting started with our projects and hope to share these with Wickes as we do!
Thank you so so much to all staff who were on tonight as we really appreciated how you all went above and beyond in our visit to your store! We certainly felt welcomed, valued and the time you spent with us walking around the store ensuring we had what we needed and encouraging us to take our time was really appreciated. Thank you again!

November 14, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hello Naomi, thanks for your wonderful review regarding your experience from Nessa and the team in our Blackpool store. It makes us proud they were able to help you with donations! - Dylan

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always . Helen on counter today is a credit to this store Fantastic job keep it up .

November 8, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Paul. Thank you for taking the time to share your review with us. We are happy to see that, Helen, provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thank You Wickes!

We applied to Wickes via the Community Program as we are a local primary school and was in need of some paint supplies for a project we were working on. Nessa in the Blackpool store was brilliant, really welcoming & friendly and keen to support our school. Thank you so much for your donation, your generosity has made a massive difference in our school.

October 27, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Thank you for taking the time to share your review with us. We are delighted to see that our store in Blackpool was able to provided donations via our community programme. We are also happy to see that, Nessa, was welcoming, friendly and keen to support your school. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

5* service!

Excellent customer service from Danny at the Blackpool store today. Really friendly and helpful he couldn’t have done more for us! Thanks again Danny!

November 1, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Grace. Thank you for taking the time to share your review with us. We are really pleased to see that, Danny, at our Wickes store in Blackpool was very friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Trev was really helpful member of staff

Trev was really helpful and could not do enough to support us with our purchases.

October 31, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Amanda. Thank you for taking the time to share your review with us. We are really happy to see that, Trev, was really helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Amazing Customer Service

Visited Blackpool store today following online chat being unable to help with our request for a rather large order of tile to be of the same batch number. We were looked after by the store manager, Danny. all the staff in the store are most welcoming and helpful, Danny in particular went above and beyond to ensure we left with everything we required and all deliveries sorted.

October 21, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi J Murphy, We're glad you enjoyed your experience in our Blackpool store. It's great to know the team was welcoming and helpful, especially with your large tile order. We appreciate you taking the time to share your positive feedback. -LG

Rated 5 out of 5 stars

A stunning functional kitchen design balanced with aesthetic appeal.

The installation of our new Camden Midnight blue kitchen and appliances, designed and purchased at the Blackpool store, is everything (and more) we had hope for!
The matt fingerprint-resistant finish with a handleless J-pull is a great high-end quality, contemporary kitchen.

Designed by in-store designer Anna Pawelczak, Anna’s professionalism resulted in balancing an excellent functional layout together with a stunning aesthetic appeal.

Clear communication throughout the design phase and project, including updates on delivery status of the kitchen/appliances and units; components delivered in full and on time; listening to our specific requirements and the continued support during the installation period contributed to our overall excellent experience of Wickes and in particular the Blackpool store.

October 22, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Ruth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anna in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I have nothing but good things to say…

I have nothing but good things to say about Wickes located in Blackpool, the staff are kind and friendly, plus they always go above and beyond to help you whilst in store.

I have recently been in a few times, due to renovating my living room, and the staff have always jumped at the chance to help me find something, or to give advice on what products are best to use.

I could ask for a better experience with them, and I hope they know how great they are :)

October 21, 2025
Unprompted review
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Reply from Wickes - Blackpool

We appreciate you taking the time to share your positive experience with our Blackpool store. We're happy to hear that our team's kindness and helpfulness made your living room renovation easier. It's great to know they provided the support you needed! -AK

Rated 5 out of 5 stars

Excellent service and staff team

I just wanted to leave a review in regard to our new kitchen, me and my partner have just had installed.

For the start to the finish, Mike in particular has been excellent and super supportive, throughout the entire process.

He helped us design the kitchen, and was patient and understanding whilst we were indecisive. He went above and beyond to help us, and I couldn’t be happier with how our new kitchen is looking.

I would highly recommend the staff at Wickes Blackpool!

October 17, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Bethany, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mike in our store and that they provided you with useful advice. -AH

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