Wickes - Blackpool Reviews 

108
TrustScore 4.5 out of 5

4.5

Preston New Road, Blackpool Lancashire, FY3 9TN, GB


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Rated 5 out of 5 stars

Nipped in for a quote for a new kitchen. Anna helped us there and then and did a quick quote which came back £1,000 cheaper than my cheapest quote from competitor's. I booked in an appointment for the... See more

Company replied

Rated 5 out of 5 stars

We applied for a grant through Wickes in the community for a project run at a local Blackpool charity that supports the local community. Nessa was absolutely wonderful in helping us gather items that... See more

Company replied

Rated 1 out of 5 stars

I booked a design appointment with Neil your consultant at the Blackpool store for a Bathroom consultation. What a waste of time from the start he was not interested, basically fobbed us off, his mano... See more

Company replied

Rated 5 out of 5 stars

I picked a gate for my garden, it was covered in bord poo, I asked the front desk have you any more gates the lady said no, she said it's just bird poo, I said can you wipe it off, she said Sam can yo... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Blackpool

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Preston New Road, Blackpool, Lancashire, FY3 9TN, United Kingdom

  • +441253791146

4.5

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.5

All reviews

(108)

14,863 reviews in the last 12 months

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Rated 5 out of 5 stars

Trevor manager very helpful

Trevor manager very helpful
And everytime visit recently as doing new bathroom and kitchen he always serves with a smile and feel happy to shop here

December 8, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, we appreciate you taking the time to leave us this feedback. We're so happy to hear that you find our team helpful and that you enjoy shopping with us as you create your new bathroom and kitchen. -LG

Rated 5 out of 5 stars

The planner nigal ball and fitter…

The planner nigal ball and fitter Mathew himdmore are the best tradesman I have ever worked with patient attention to detail 5 stars

November 1, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Steve. Thank you for taking the time to share your review with us. We are really pleased to see that both Nigal, and Mathew provided excellent service. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Wow! What a welcome!!

Today we visited Wickes after receiving a grant for donations to our nursery from them. Wow! What a welcome, we were greeted by some wonderful staff members who helped us select items we wanted to help us create a water area and begin to grow our own vegetables within our setting. A massive shout out to Nessa who was incredible with helping us during this time and giving valuable information, knowledge and top tips. We are so grateful for this donation to our setting and can’t wait to begin getting started with our projects and hope to share these with Wickes as we do!
Thank you so so much to all staff who were on tonight as we really appreciated how you all went above and beyond in our visit to your store! We certainly felt welcomed, valued and the time you spent with us walking around the store ensuring we had what we needed and encouraging us to take our time was really appreciated. Thank you again!

November 14, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hello Naomi, thanks for your wonderful review regarding your experience from Nessa and the team in our Blackpool store. It makes us proud they were able to help you with donations! - Dylan

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always . Helen on counter today is a credit to this store Fantastic job keep it up .

November 8, 2025
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Reply from Wickes - Blackpool

Hi, Paul. Thank you for taking the time to share your review with us. We are happy to see that, Helen, provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Thank You Wickes!

We applied to Wickes via the Community Program as we are a local primary school and was in need of some paint supplies for a project we were working on. Nessa in the Blackpool store was brilliant, really welcoming & friendly and keen to support our school. Thank you so much for your donation, your generosity has made a massive difference in our school.

October 27, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Thank you for taking the time to share your review with us. We are delighted to see that our store in Blackpool was able to provided donations via our community programme. We are also happy to see that, Nessa, was welcoming, friendly and keen to support your school. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

5* service!

Excellent customer service from Danny at the Blackpool store today. Really friendly and helpful he couldn’t have done more for us! Thanks again Danny!

November 1, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Grace. Thank you for taking the time to share your review with us. We are really pleased to see that, Danny, at our Wickes store in Blackpool was very friendly and helpful. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Trev was really helpful member of staff

Trev was really helpful and could not do enough to support us with our purchases.

October 31, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Amanda. Thank you for taking the time to share your review with us. We are really happy to see that, Trev, was really helpful during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Amazing Customer Service

Visited Blackpool store today following online chat being unable to help with our request for a rather large order of tile to be of the same batch number. We were looked after by the store manager, Danny. all the staff in the store are most welcoming and helpful, Danny in particular went above and beyond to ensure we left with everything we required and all deliveries sorted.

October 21, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi J Murphy, We're glad you enjoyed your experience in our Blackpool store. It's great to know the team was welcoming and helpful, especially with your large tile order. We appreciate you taking the time to share your positive feedback. -LG

Rated 5 out of 5 stars

A stunning functional kitchen design balanced with aesthetic appeal.

The installation of our new Camden Midnight blue kitchen and appliances, designed and purchased at the Blackpool store, is everything (and more) we had hope for!
The matt fingerprint-resistant finish with a handleless J-pull is a great high-end quality, contemporary kitchen.

Designed by in-store designer Anna Pawelczak, Anna’s professionalism resulted in balancing an excellent functional layout together with a stunning aesthetic appeal.

Clear communication throughout the design phase and project, including updates on delivery status of the kitchen/appliances and units; components delivered in full and on time; listening to our specific requirements and the continued support during the installation period contributed to our overall excellent experience of Wickes and in particular the Blackpool store.

October 22, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Ruth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anna in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service and staff team

I just wanted to leave a review in regard to our new kitchen, me and my partner have just had installed.

For the start to the finish, Mike in particular has been excellent and super supportive, throughout the entire process.

He helped us design the kitchen, and was patient and understanding whilst we were indecisive. He went above and beyond to help us, and I couldn’t be happier with how our new kitchen is looking.

I would highly recommend the staff at Wickes Blackpool!

October 17, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Bethany, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Came from preston today to have a look…

Came from preston today to have a look at items that were out of stock in preston the customer service was great and helped me find what I needed but the staff member at the till sam I believe was stood talking and not very helpful.

October 19, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hey Lilly, thank you for your wonderful feedback and I'm delighted that you enjoyed the service in our Blackpool store! - Dylan

Rated 5 out of 5 stars

Nothing was too much trouble even at nearly 4 on a Sunday!!

Came all the way down from Lancaster in horrible weather conditions for specific clearance tiles not available at our home store… it was quarter to 4 on a Sunday and they could have quite easily said no…. The tiles we needed had only 5 boxes on the shelves when we needed 11 and the price was different to the prices in our store on the website. They took the time to search the whole warehouse for the remaining pallet and opened it for us to get us out of there for 4pm with what we came for and at the lower price stated on the website. They were all lovely and told us repeatedly it was no problem and not to apologise. Absolute above and beyond customer service!

October 19, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Vix.

Thanks for taking the time to share your review, We appreciate you making the trip in bad weather and are so glad we could find the tiles you needed, and It's great to hear that you received excellent service.- PP

Rated 5 out of 5 stars

Needed to cancel a delivery and reorder…

Needed to cancel a delivery and reorder different stock. Absolutely no hassle, helpful, engaging, compared the prices, involved other members of staff for advise, Brillant

October 13, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hey Philomena, thanks for your five-star review, and I'm delighted that you enjoyed the service in our Blackpool store! - Dylan

Rated 5 out of 5 stars

A prefect shopping experience for me

A prefect shopping experience for me! Went in with a list of queries and requirements. All were solved and met.
Lovely, knowledgeable staff...who are happy (& able!) to help. Good prices on most products, compared to other companies, even those that perport to offer trade prices.
Definitely worth going.

October 7, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Andy, we appreciate you sharing your feedback! We're happy to hear that you had a positive shopping experience and that our knowledgeable staff were able to meet your needs. Thanks for your comments on our prices. -LG

Rated 5 out of 5 stars

Working in the trade I find wickes…

Working in the trade I find wickes great, they have a good choice and competitive prices

October 7, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Sam.
Thanks for taking the time to share your review. We're happy to hear that our store has a good selection as well as competitive prices. - PP

Rated 5 out of 5 stars

A great trip to Wickes Blackpool

A great trip to Wickes Blackpool to collect materials for Community Workshop Lytham so we can make some Hedgehog Boxes.

Very friendly knowledgeable staff throughout the store, with a big shout-out to Nessa the stores Community Champion, who very effectively sorted our needs.

September 17, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Northen,

We appreciate you sharing your experience at our Blackpool store! We're glad to hear that our staff were friendly and knowledgeable, and that we could support the Community Workshop with materials for the Hedgehog Boxes.

-Ellysse

Rated 5 out of 5 stars

Useful knowledgable staff

Useful knowledgable staff, always eager to advise or suggest, would particularly recommend Connor who really knows how the place is laid out and where to find the stuff I needed

June 7, 2025
Unprompted review
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Reply from Wickes - Blackpool

We're happy to hear that our team's knowledge was helpful and that you had a positive experience. We appreciate you mentioning Connor who assisted you! -AK

Rated 5 out of 5 stars

Couldn't thank the staff in store…

Couldn't thank the staff in store enough today from helping me find everything I need for my project, to the great staff on the desk.
Thank you all so much will be back soon for my next project x

September 2, 2025
Unprompted review
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Reply from Wickes - Blackpool

We appreciate you taking the time to leave us such a wonderful review. We're so glad to hear that our team could help you find everything you needed. We look forward to seeing you again! -AK

Rated 5 out of 5 stars

Fantastic and helpful staff

Fantastic and helpful staff

September 2, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi Connor, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Getting some sand

Had to visit the store in Blackpool to get some sand , but was unsure which one to get I am not a builder, found member of staff called Connor , he took me the sand loaded 4 bags on my trolley , I said hope someone is at the till to help me load on my van , he came with me , served customers until I was ready then came to my van and loaded them into my van , even took my trolley , very pleasant young man , a credit to your store, and company , even the guy at the tills found my account for me on my phone

August 24, 2025
Unprompted review
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Reply from Wickes - Blackpool

Hi, Ian. Thank you for taking the time to share your review with us. We appreciate you sharing your experience. We are happy to hear that a team member, Connor, assisted you with your purchase and loading. We're glad they could locate your account as well. Thanks again for your kind feedback. - Scott H

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