Wickes - Chesterfield Reviews 

113
TrustScore 4.5 out of 5

4.5

Wheatbridge Road, Chesterfield South Yorkshire, S40 2AB, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Just ordered a bathroom suit plus wet wall pannels from wickes in Chesterfield and was really pleased with the help we received fron Sandy Bownes,who was very knowledgeable off the products and the am... See more

Company replied

Rated 5 out of 5 stars

Sandra Bownes at Wickes Chesterfield is absolutely excellent. We sought advice via email about replacing a Wickes toilet seat and received an immediate reply from Sandra with two products which would... See more

Company replied

Rated 5 out of 5 stars

The Design process was very easy. Sandra Bownes at Chesterfield was very helpful, knowledgable and competent. She was able to answer our questions and responded quickly to follow up emails. Hoping the... See more

Company replied

Rated 1 out of 5 stars

Great price and stock but customer service is worst I've ever experienced. I don't usually leave reviews as everyone has an off day but all staff looked miserable and seemed more interested in having... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Chesterfield

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wheatbridge Road, Chesterfield, South Yorkshire, S40 2AB, United Kingdom

  • +441246558620

4.5

Excellent

TrustScore 4.5 out of 5

113 reviews

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4.5

All reviews

(113)

14,067 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MDF sheets

The delivery was on time and my items arrived in perfect condition the delivery driver was friendly and helpful.would recommend.

February 10, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Andrea, We appreciate you taking the time to share your feedback. We're happy to hear that your items arrived on time and in perfect condition! -SM

Rated 5 out of 5 stars

I always use Wickes when buying logs…

I always use Wickes when buying anything heavy because the delivery guys will bring it indoors for me. The delivery last week was excellent really friendly and helpful guy. Great service can't be beaten.

February 10, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Wendy Hall, We appreciate you taking the time to leave your review. We're happy to hear that our delivery service met your expectations and that our team was friendly and helpful. -LC

Rated 5 out of 5 stars

Helpful Team

Came into store saturday to get some bags of sand and cement, the area was barricaded off with yellow barriers, while i was stood waiting for the forktruck to do what it was doing the driver told me he would only be a minute, once the truck was out of the way the driver named Craig came and helped me put the bags onto my barrow and away i went, as i am getting on a bit its nice that workers will help without having to be asked, i really appreciated it and it saved my back more stress, will be back again

February 14, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Gregory, Thank you for sharing your feedback with us! We're happy to hear that you appreciated the assistance you received during your visit. It's great to know that Craig was helpful and made your experience easier. -SM

Rated 5 out of 5 stars

Good service

Delivery was reasonably priced. Driver was helpful and friendly.

February 12, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi, Wendy. Thank you for taking the time to share your review with us. We are really happy to see that your delivery driver was helpful and friendly. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Executed delivery to perfection

Executed delivery to perfection

February 10, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Stewart We're happy to hear that you received your delivery on time. Thank you for your positive feedback; we appreciate it. -LC

Rated 5 out of 5 stars

My items came on time great customer service

My items came on time, the delivery driver was helpfull and had great customer service

February 9, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Dan k, We appreciate you taking the time to leave us this feedback. We're happy to hear that you received helpful and timely service. -LC

Rated 5 out of 5 stars

Top service from Daniel today

Top service from Daniel today, super helpful and friendly bloke

February 15, 2026
Unprompted review
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Reply from Wickes - Chesterfield

We appreciate you sharing your positive experience with our team. We are so glad to hear that Daniel was helpful and friendly! -AK

Rated 5 out of 5 stars

Shop very tidy and staff happy to help…

Shop very tidy and staff happy to help and friendly. Chloe on the desk helped us with a delivery thankyou.

February 15, 2026
Unprompted review
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Reply from Wickes - Chesterfield

We appreciate you taking the time to provide feedback. We are delighted to hear that our staff, including Chloe, were friendly and eager to assist you with your delivery. -AK

Rated 5 out of 5 stars

Really good price for the product

Really good price for the product, saved £20 compared to another well known retailer. I received a text with updates, my order was delivered in the time frame stated and the driver was really friendly.

February 9, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi, Amy. Thank you for taking the time to share your review with us. We are really pleased to see that you had a positive experience ordering with us. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Order some paint via internet

Order some paint via internet, very good value for money
When ordering was able to organise a date and time of delivery to suit me
Paint was delivered on time
Delivery driver was polite and friendly
Used the crown paint the day after and the paint was true indicated colour

February 9, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi, Maria. Thank you for taking the time to share your review with us. We are really pleased to see that your order was delivered on time and that the driver was friendly. Thank you again for your feedback. - Scott H

Rated 5 out of 5 stars

Fabulous experience with Julian from…

Fabulous experience with Julian from start to finish, in designing , adjusting & choosing our new kitchen for our extension. He put me & my husband both at ease, built a kitchen to suit our wish list & lifestyle and budget! Really knowledgeable , easy going, and totally went the extra mile in problem solving every aspect of the design to achieve our dream kitchen!!
Wickes beat all our other quotes….. by miles..

100% recommend! Thank you Julian
Clare & Johnathan

February 14, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Clare, We appreciate you sharing your experience. We're happy to hear that our team member put you at ease, designed a kitchen to suit your needs and budget, and went the extra mile to achieve your dream kitchen. It's great to know we beat the other quotes by a significant margin. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Helpful staff

Been into the chesterfield store today and the staff was really helpful. Chloe helped guide me towards the correct gate latches I needed and nothing was ro much trouble. Definitely one of the best wicks iv been in

February 14, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi, James. Thank you for taking the time to share your review with us. We are really pleased to see you found our staff to be really helpful during your visit, especially Chloe who went above and beyond to help you choose the correct gate latches you needed. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Good service

Just come out of Wickes chesterfield and don’t usually do reviews but the service I received today was excellent. Big improvement from previous visits

February 13, 2026
Unprompted review
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Reply from Wickes - Chesterfield

We're happy to hear that you had an excellent experience during your recent visit. We appreciate you taking the time to leave your positive feedback, and we value your comments. -AK

Rated 5 out of 5 stars

Great staff

Came to collect an order on 5th February. All staff were very helpful and friendly.
Great customer service skills

February 5, 2026
Unprompted review
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Reply from Wickes - Chesterfield

We appreciate you taking the time to share your feedback. We're happy to hear that our team was helpful and friendly, providing great service during your visit! -AK

Rated 5 out of 5 stars

Welcoming staff always very helpful

Welcoming staff always very helpful

February 2, 2026
Unprompted review
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Reply from Wickes - Chesterfield

We appreciate you sharing your experience and are so happy to hear our staff was welcoming and helpful to you. -AK

Rated 1 out of 5 stars

Staff attitude problems

Chesterfield must have the most ignorant staff ever. They all seem to have attitude problems. I honestly don’t think there is one person who works there that has any customer service skills.
Retrain the lot of them.
Collect my order around 7:30 Friday 13th feb to be greeted by a female with a massive attitude problems.

February 13, 2026
Unprompted review
Wickes - Chesterfield logo

Reply from Wickes - Chesterfield

Hi Webbo, We are sorry to learn about how you feel about our staff at the Chesterfield store. We have passed your comment onto the store with a view to improving the service. Thank you for bringing this matter to our attention. - DG

Rated 5 out of 5 stars

Dean our kitchen designer was great

Dean our kitchen designer was great. He listened to what we wanted and catered the kitchen to our needs. He was friendly and very knowledgable. The price also came in under budget which was a bonus.

February 8, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hello Emily, thank you for your five-star review, and I'm glad that Dean was super helpful and knowledgable throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Good experience

Ian was really helpful, gave valuable advice on suitable underlay and sorted the kitchen stuff.
Great service and decent prices.
Short queues despite the time of day.
Thanks!

February 6, 2026
Unprompted review
Wickes - Chesterfield logo

Reply from Wickes - Chesterfield

Hi Michael, we appreciate you sharing your experience! We're happy to hear that you found our service helpful and the prices decent, and that you received valuable advice. -LG

Rated 5 out of 5 stars

Nice store

Easy store to navigate and friendly workers

February 4, 2026
Unprompted review
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Reply from Wickes - Chesterfield

Hi Richard,

It's great to hear that you found the store easy to navigate. We appreciate your feedback and kind words about the friendly staff. -Ellysse

Rated 4 out of 5 stars

Good price, very good service

Ordered 15 bags of plaster on Thursday afternoon - delivered next morning by very helpful and friendly courier. Good price, very good service.

February 6, 2026
Unprompted review
Wickes - Chesterfield logo

Reply from Wickes - Chesterfield

Hi Tony.

We're happy to hear that you received your order promptly and that our courier was helpful. Thank you for your positive feedback and for choosing us!- PP

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