Wickes - Derby Reviews 

We went to the Wickes store in Derby to look at kitchens, a great range of units on display. We decided to book an appointment for a design consultant to come out and measure up for our new kitchen. Dmitri Mamajev came out measure up and explained the process. Polite, well presented and professional. We arranged a second meeting at the Derby store, Dmitry went through the design he had prepared in advance. Delighted with what he had designed and after choosing sink , work surfaces, taps ect we went ahead and purchased our new kitchen. We would highly recommend a Wickes kitchen and a specially Dmitri for all his knowledge and advice.

We were recommended by a friend who had her kitchen from Wickes.
We made our appointment with Reece, he was excellent from the get go, giving us amazing advice and planning our new kitchen !
He was patient, calm and helpful, nothing was to much trouble…… his advice and experience was immeasurable!
So, we placed our order including appliances!

Reece
Was very helpful professional and was always on hand if needed
I would recommend wickes for a bathroom refit and the building company they recommend were very professional too

Poor communication re delivery of my kitchen. What made it great was Cory and Ben (the fitters) and Reece (Wickes planner) they were great guys. They certainly went over and beyond my expectations

After ordering 5 interior doors and having only 4 delivered. What i would describe as a very easy job made very hard by wickes customer service department I contacted Wickes Derby and spoke to Linda. She was amazing sorted it all out for me got the missing door delivered within 3 hours .. Then after waiting 2 weeks for a refund I rang customer services to find they had not put my request through to refund dept.. again I spoke to Linda and she sorted the refund promptly.. my 5 stars are for Linda and the Derby team. Thankyou for your help.

A very positive and extremely helpful experience by Reece in the Derby Wickes, lots of great suggestions we'd not thought of and very knowledgeable of fitting kitchens, the fitter Shaun, was also superb, so very pleased with our purchase, many thanks Reece.

Always good service from Marlon and his co workers at Derby.
Cheerful and happy to help - that's why I always come back

Well done Wickes!!

Had a really good experience with Steve at Wickes in Derby, nothing was to much trouble from the home design through to installation he was there to help at every step and we are thrilled with the end result

After receiving several recommendations, we decided to contact Wickes to discuss our new home renovation and kitchen installation. So far, the experience has been overwhelmingly positive.
Reece, our main point of contact and designer, has been an absolute professional throughout the process. He has gone above and beyond to help design our dream home, taking the time to understand our vision and translate it into a practical, beautiful space.
We’re truly impressed with the level of service and attention to detail, and we’re very much looking forward to seeing the final results.

We went to Wickes for a kitchen design after trying another company and feeling like we wanted more advice on how best to use our space. We certainly got what we were looking for, Reece was our designer and he was just fabulous, advising us on what units/appliances would work best in which areas to maximise the room we had to work with. We made a few tweaks to get it perfect, nothing was ever too much trouble and he really went over and above to ensure we had everything right. I always felt he’d give his honest opinion and advice which we found incredibly helpful. We were so happy with the design process that we also had a bathroom designed too.

The kitchen was fitted by Mark and again, we found him to be excellent; very meticulous and thorough and we’re absolutely thrilled with the finish, it’s everything we wanted it to be.

I was looking for wooden flooring and the staff were knowledgeable and spent time explaining the difference between laminate, real wood and LVT click.
Well done

After researching 4 companies to supply plasterboard Wickes came up with the best deal. Their delivery charge of only £4 won it for us and Angie who served us was very helpful. We looked at Hugh&Gray - Jewsons - B&Q.

Steven was brilliant! Understood exactly what we needed & proposed some excellent options. Will be buying kitchen as a result. Thank you Steven 🙏🏼

So, my husband bought a drill and had to return it in exchange for another, we could not find the receipt so wickes searched their card transaction database and found it. Was refunded via a gift card, got the new drill which was now cheaper, so have extra DIY pennies on the gift card for future use. My main interaction at wickes Derby store was with Kam, who was wonderful.

Brilliant service from the staff, especially Ellie and Linda lovely friendly people

Great service and friendly team they always helpful when I go into the store especially a lady called Bev always happy to help.

Great service from the team, proper delivered, great help by a woman called bev I believe, thanks

Phenomenal customer service by the team! They met every demand and were super friendly throughout! 10/10!

The staff are Always helpful and smiley great service from Ellie

Reece made it so easy for us, our kitchen looks great, really happy with the service, we are going to have our bathrooms done now, excellent service