I was very pleased with the advice and support I received from Julie during the design stage and the fitter Kevin also did an excellent job. Overall I am very pleased with the completed kitchen. The o... See more
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Excellent,friendly and helpful customer service from 'Jess' at the Dorking branch of Wickes on recent visit (1st Aug). Whilst searching for metal protective spray, she was most helpful looking up pro... See more
Company replied
The Wickes Dorking branch is always my preferred store because of the super helpful staff. Everyone is always wiling to help, whether it’s carrying heavy items to my car (thank you Dan), finding parti... See more
Company replied
I wish that I had read these reviews prior to ordering from Wickes. This month alone so many delivery complaints!! I waited in for 3 hours ( time slot by City sprints) . Then got a text in the la... See more
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Company details
About Wickes - Dorking
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Vincent Lane, Dorking, Surrey, RH4 3HQ, United Kingdom
- +441306877687
4.8
Excellent
142 reviews
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Great customer service
Very nice man called Alister in the Dorking Wickes helped me find all the stuff I needed, gave good advice and loaded my car. Very helpful and polite staff. Great customer service.
September 27, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Caroline, thanks for taking the time to share this feedback, we are pleased to hear that Alister helped find what you needed, we appreciate you taking the time to let us know. RD
I had a return to do and buy tiles for…
I had a return to do and buy tiles for kitchen and bath. Tommy helped with it. He was very friendly and respectful and also helped in to load all the goods.
Very impressive
September 18, 2024
Unprompted review
Reply from Wickes - Dorking
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Tommy helped load all the goods to where they needed to be, we appreciate you taking the time to let us know. RD
Helpful staff
Tidy store and most importantly very friendly and helpful staff, couldn't find a specific paint colour I wanted so the manager offered to order it in for me, very good service will be coming back for my next DIY requirements
September 10, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Ryan, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with us and how pleased you are using our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Craig is always so helpful
Craig is always so helpful. Very friendly and always brings a reassuring smile.
September 12, 2024
Unprompted review
Reply from Wickes - Dorking
Hey Craig, thanks for your five-star review, and I'm glad to learn that Craig is always helpful in our Dorking store! - Dylan
Extremely friendly and helpful staff
Extremely friendly and helpful staff, clean floors & tidy shelves and very easy to navigate, it’s safe to say I’ve found my new favourite store. As someone who finds DIY quite daunting, I felt at ease and confident that I was given the best service and advice for my needs. THANK YOU WICKES DORKING!
September 7, 2024
Unprompted review
Reply from Wickes - Dorking
Hello Aiden, thanks for your five-star review, and I'm glad to learn that your visit to our Dorking store was amazing! - Dylan
Reply from Wickes - Dorking
Hello Alex, thank you for your five-star review, and I'm glad that our Dorking store were very friendly. - Dylan
A nice change!
Great selection of products, well organised which is unusual for a DIY store! Staff were attentive to a couple of questions I had on paint types.
September 10, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Alberto, Thank you for lovely review. We are happy you had great service. - Sean
Visited this Wickes recently since…
Visited this Wickes recently since moving to the area. The staff were super friendly and pointed me in the right direction as to what I needed. Very clean too!
September 3, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Bridie, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your in-store experience with the staff and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Craig went above and beyond…
Craig went above and beyond to assist us in getting the right colour and type of paint. He was friendly engaging and respectful Craig mixed the paint for us and ensured that the lids were on tight for transporting.
It was great to have someone like Craig identify we needed assistance and then engage with us and help solve the problem.
September 10, 2024
Unprompted review
Reply from Wickes - Dorking
Hey Mike, thank you for your wonderful review, and I'm glad that you enjoyed the service from Craig in as he was able to mix the paint and be helpful! - Dylan
Wickes Dorking
We normally use the Dorking branch of Wickes. We always manage to find someone knowledgeable and helpful to assist us. Craig, who is normally on the checkout tills is always professional, friendly and helpful. Altogether, Dorking is a nice branch to visit.
September 9, 2024
Unprompted review
Reply from Wickes - Dorking
Hi Mrs O'Brien, thank you for your five-star feedback relating to our Dorking store. I'm glad that Craig is always able to help you! - Dylan
Came in to store today to buy some…
Came in to store today to buy some gravel for my garden, lovely lady at the tills called a young lad over to help me load them onto a trolley and into my car.
September 2, 2024
Unprompted review
Reply from Wickes - Dorking
Hi, Joanne. Thank you for taking the time to share your review with us. I'm really pleased to hear that you found our staff to be helpful on your visit to our store. Thank you again for your kind feedback. - Scott H
Great experience with Dorking Wickes
Very happy with our experience from Wickes in Dorking. Julie was very helpful in organising our worktop and the company that measured up and fitted were great too. A very positive experience.
May 1, 2024
Unprompted review
Reply from Wickes - Dorking
Hi There, thanks for taking the time to share this feedback. RD
Stunning kitchen
I purchased my kitchen from Wickes in Dorking. The kitchen is stunning and looks better then anticipated. From start to finish it was an excellent service. Julie Barratt was the designer who gave us great ideas for a small space. Jason Thompson was our installer who was amazing,knowledgeable and experienced in installing units, electrics and plumbing. So happy with results.
Karen Sims
July 8, 2024
Unprompted review
Reply from Wickes - Dorking
Hi, Karen. Thank you for taking the time to share your review. I'm really pleased to learn that from start to finish, you received excellent service from our team in Dorking. I'm happy to see that your design consultant, Julie, was on hand to offer some great ideas for your space. I'm also glad to hear that your installer, Jason, was amazing, knowledgeable and experienced, leaving you happy with the end result. Thank you again for your kind feedback. - Scott H
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